Lexus of Pembroke Pines

Excelente!!! Muy feliz de poder tener un Lexus, gracias al Sr Mario Padron como vendedor muy bueno!! Dedicado, atento dispuesto a complacerlo a uno como cliente! E Muy feliz de poder tener un Lexus, gracias al Sr Mario Padron como vendedor muy bueno!! Dedicado, atento dispuesto a complacerlo a uno como cliente! Excelente vendedor!!!! More

Muy buena atención del vendedor Mario padron Muy feliz y agradecida con la ayuda del vendedor Mario padron hizo todo para ayudarme a conseguir lo que estaba buscando con la compra del lexus Muy feliz y agradecida con la ayuda del vendedor Mario padron hizo todo para ayudarme a conseguir lo que estaba buscando con la compra del lexus les recomiendo a todos que cuando vayan lo localicen a el Mario padron el mejor del concepción ario muy agradecida y sobre todo satisfecha con mi nuevo carro More

Tire rotation. I brought 4 new tires elsewhere 7 months ago. The problem is the front are showing treads and the back are great condition. The tech explained it's p I brought 4 new tires elsewhere 7 months ago. The problem is the front are showing treads and the back are great condition. The tech explained it's possible Lexus never rotated your tires when you have visited them at least 2xs for service. I really trusted my tires were rotated. If u see the excessive wear in the front it's now obvious Lexus is to blame. Now I have to purchase 2 new tires and can't afford it. I'm have children and travel to work at night scared for my safety. I should not be responsible for something Lexus is suppose to do. I have a plus package for service to prevent out of pocket expenses. More

Excelente SUPER MARIO The best of the best, excelente vendedor. Muy sincero y directo, nos busco las mejores opciones y siemprw pensando en nuestra comodida. El SUPER MARIO The best of the best, excelente vendedor. Muy sincero y directo, nos busco las mejores opciones y siemprw pensando en nuestra comodida. El siempre nos resuelve. More

Mario excelente Muy buen servico siempre k llamo esta presente no problema es mi cuarto lexus y siempre es mario perdon lo consideri un muy representante para esa co Muy buen servico siempre k llamo esta presente no problema es mi cuarto lexus y siempre es mario perdon lo consideri un muy representante para esa compania More

mario padron was great salesman and patient. I was pleased that Mario made sure I was happy with my selection. I love my Lexus. Thank you Mario I was really glad you were my salesman. I was pleased that Mario made sure I was happy with my selection. I love my Lexus. Thank you Mario I was really glad you were my salesman. More

Unprofessional, rude, and crazy Brian Moore is the worst car salesman I have ever encountered in my life. I am a current Lexus lease holder and wanted to trade my car in. Brian threw Brian Moore is the worst car salesman I have ever encountered in my life. I am a current Lexus lease holder and wanted to trade my car in. Brian threw my keys at me and walked out. I will never go back to this dealer, and I will never lease or buy a Lexus car in my life again. Beware! More

Great and pleasant experience !! Irina I just leased my first Lexus a few weeks ago . Denis was my Sales Person and he made the whole experience fast, painless and simple! He is very profes I just leased my first Lexus a few weeks ago . Denis was my Sales Person and he made the whole experience fast, painless and simple! He is very professional and knowledgeable. I had to contact him a few times after and he was always available by phone or in person to answer any of the questions that I had. I will definitely recommend him to all my friends ! Thank you! More

Service Every time I bring my car for service here , a week after I need to get a jump start on my battery after i pick up my car from the dealer. I wonder wh Every time I bring my car for service here , a week after I need to get a jump start on my battery after i pick up my car from the dealer. I wonder why.? The worst part is that it takes an hour for the road side to come by for assistance. More

lease return My Sales Product person was Denis Shadrin, who is the best. I've reached out to Denis on a few times and he is always available. Be it by phone or em My Sales Product person was Denis Shadrin, who is the best. I've reached out to Denis on a few times and he is always available. Be it by phone or email he never fails to return any of my messages. However just recently (not fault of Denis) I received a bill from Lexus Financial Services for a fee in the amount of $686.11 for Excessive Wear and Use. Of course I thought this was sent in error given my first lease ever on a 2014 Lexus IS250 with a little 8000 miles/27 months lease. I wasn't aware or informed that I would be subject to incidental fees. I've requested a callback from the Customer Relations/Service/compliant department because this bill was received about a month after I lease my new 2016 IS200t. If this information could have been disclosed to be upfront then I as a consumer would have made the appropriate steps to have incidentals/disposal fees amendments made to my contract. Personally I like the lease process, but now there is a bit of hesitations because now I have a vehicle that I'm afraid to drive because I don't know what constitutes excessive wear and use. If someone could contact me to clear this matter up as I continue to promote Lexus of Pembroke Pines to coworkers, family and friends it will be greatly appreciated. More