Lexus of Pembroke Pines

Horrible Service The auto body has the worst customer service and follow up I’ve every experienced from a dealership. Elvis Drumond is so unprofessional and the worst The auto body has the worst customer service and follow up I’ve every experienced from a dealership. Elvis Drumond is so unprofessional and the worst service person I have ever encountered. More

Commission The team was more concerned with commission than customer service. The go from a sales rep to another sales rep to a financial guy to a manger to a sa The team was more concerned with commission than customer service. The go from a sales rep to another sales rep to a financial guy to a manger to a sales guy is old. Each having a different number that added up to a higher price than the last. Glad I went elsewhere. More

Car Services I been going to Lexus of Pembroke Piines since I purchased 2016. Mr. Scott have been Awesome when it’s comes my car. The service and people are Awes I been going to Lexus of Pembroke Piines since I purchased 2016. Mr. Scott have been Awesome when it’s comes my car. The service and people are Awesome too. More

Personnel I was very pleased with your salesman Zee Hanif, he was charming and very professional. Most important he got us the deal we wanted on a lease. He exp I was very pleased with your salesman Zee Hanif, he was charming and very professional. Most important he got us the deal we wanted on a lease. He explained the features of the car throughly . I love my 350 ES, it’s beautiful and gives me that luxury comfortable ride. More

Modern Day Exceptional Service: Collision - Rodney Martillo greeted/attended in a timely Visual estimate mirrored final estimate Updated step by step Dealt with insurance Perfect completion Thumbs up to greeted/attended in a timely Visual estimate mirrored final estimate Updated step by step Dealt with insurance Perfect completion Thumbs up to Rodney Martillo & staff! More

Amazing and really quick service and great customer services Great and fast customer service and really fast job that they have done. Mike was the guy who took care of my car and sent for repair. Within one week Great and fast customer service and really fast job that they have done. Mike was the guy who took care of my car and sent for repair. Within one week My car has been fixed. More

Reliable service dept I enjoy the convenience of the service dept picking up my car, servicing it, and returning my car within a timely manner. I also have the lender car a I enjoy the convenience of the service dept picking up my car, servicing it, and returning my car within a timely manner. I also have the lender car at my disposal during the servicing of my vehicle. Car is returned clean with a full report of what was done during the service. I also appreciate my salesman, Alex Whitman, always emailing me reminders when my service due. He always is there for any questions or concerns. More

Putchase Helpful smooth transition. Pretty busy but I guess that’s good for business. Just Ask for Ray Hernandez he’s a beast when it comes to salesmen, goes a Helpful smooth transition. Pretty busy but I guess that’s good for business. Just Ask for Ray Hernandez he’s a beast when it comes to salesmen, goes above & beyond the call of duty. More

Very courteous I really enjoy when I come to the Lexus dealer for service, and this time it was also great. Very good job. I am thankful I really enjoy when I come to the Lexus dealer for service, and this time it was also great. Very good job. I am thankful More

Gustavo Timeliness, professional, responsive, courteous. Gustavo is an outstanding employee at service. Everything is always done exactly as its supposed to. Timeliness, professional, responsive, courteous. Gustavo is an outstanding employee at service. Everything is always done exactly as its supposed to. Be.informs me of any recalls. Truly an exceptional employee. More