Lexus of Pembroke Pines

Survey The service I received was excellent and I would highly recommend to your location. I have recommended my daughter and my husband to this dealership b The service I received was excellent and I would highly recommend to your location. I have recommended my daughter and my husband to this dealership being they both are new Lexus owners. More

Good experience Good service and attencion.excelent costumbres service experience única Jorge León excelente persona todo fue muy rápido y con servicio cafetería ..l Good service and attencion.excelent costumbres service experience única Jorge León excelente persona todo fue muy rápido y con servicio cafetería ..la estancia fue agradable More

Service appt The car was washed, but was done poorly. The back of the SUV was still dirty. Beside that, everything was great. They picked up and dropped off my car The car was washed, but was done poorly. The back of the SUV was still dirty. Beside that, everything was great. They picked up and dropped off my car at my job. More

bait andswitch I wanted to pay cash for the car and they talked into a lease that was much more expensive in the long run. I was misled about the price I wanted to pay cash for the car and they talked into a lease that was much more expensive in the long run. I was misled about the price More

Awesome Always a friendly n patient staff..explains my options clearly...go above n beyond to help n ensure I'm happy..after leaving service my car works fine Always a friendly n patient staff..explains my options clearly...go above n beyond to help n ensure I'm happy..after leaving service my car works fine..very confident wen I drive far places.. More

Great Experience! Buying a car always takes time. Mario makes our lives easier while keeps his professionalism. He is always alert and aware of our preferences. Th Buying a car always takes time. Mario makes our lives easier while keeps his professionalism. He is always alert and aware of our preferences. Thank you! More

Satisfaction I am satisfied with the service I receive every time iI visited the dealer for maintenance and with the great custumer. Service Offered. Including co I am satisfied with the service I receive every time iI visited the dealer for maintenance and with the great custumer. Service Offered. Including complimentary breakfast, More

Time spent exactly as promised Was told what services needed to be done & how long it would take. The timing was exactly as promised. Thank you Mellissa. Exit system & check out per Was told what services needed to be done & how long it would take. The timing was exactly as promised. Thank you Mellissa. Exit system & check out perfect More

Very good experience in purchasing car Castilio was a good sales rep and worked hard to Get a good deal. Very courteous and friendly. Even he came to my place to bring car and take Awa Castilio was a good sales rep and worked hard to Get a good deal. Very courteous and friendly. Even he came to my place to bring car and take Away old car More

EXCELLENT EXPERIENCE! Bringing a vehicle in for service is never a sought-after experience, but Lexus of Pembroke Pines makes it as close to pleasurable as possible. My p Bringing a vehicle in for service is never a sought-after experience, but Lexus of Pembroke Pines makes it as close to pleasurable as possible. My pleasant experience began with service adviser ISIDRO GARCIA - as it has on 2 previous occasions. After a pleasant greeting, he had my RX 350 in line for service after only a few minutes. He patiently listened to, and addressed, all of my concerns in a courteous & professional way - as he has done on all prior visits. He checked in with me during my visit to give me "progress reports' on my vehicle's status, and even arranged to let me know when the vehicle was washed and ready for pick up. Your dealership is fortunate to have a caring and dedicated representative like ISIDRO GARCIA. He is an asset to your organization. My only complaint is that you have fresh coffee machines all over the dealership. That's great - except for customers like myself who don't dink coffee! Sure, you have water fountains, but that's not the same thing as offering courtesy refreshments such as soft drinks to non-coffee-drinking customers, How about a complimentary COKE? After all, you're LEXUS. Shouldn't you care about everyone? More