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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
15,808 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 15,809 reviews

January 09, 2025

We purchased or leased many vehicles from you and believe we get a fair deal and good sales rep knowledge More

by mbudd1153
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Ensey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2025 -

Lexus of Pembroke Pines responded

Thank you for your continued trust in Lexus of Pembroke Pines! We're delighted to know that our team consistently provides fair deals and knowledgeable service. Looking forward to assisting with any future vehicle needs!

January 09, 2025

I was very please with the sales and service. The finance department is a little slow. More

by HERBERTCDAVIS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Estrella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2025 -

Lexus of Pembroke Pines responded

We love seeing 5-star reviews. Thanks for sharing your feedback with Lexus of Pembroke Pines. We appreciate your business.

January 09, 2025

Patrick has sold me my last 3 vehicles from Lexus and I would never go to anyone else as he is very thorough, honest and keeps everything black and white. His professionalism speaks volumes and It’s a leve More

by GABRIEL1767
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Hew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eid Alkabouni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2025 -

Lexus of Pembroke Pines responded

Thank you for your loyalty and kind words about Patrick! We're delighted to hear that his professionalism and dedication keep bringing you back to Lexus of Pembroke Pines. We truly appreciate having customers like you who value exceptional service, even from afar in Gainesville. Safe travels until we see you again!

January 09, 2025

This dealer never fails to disappoint with their sub-par customer experience, and lack of communication. Melissa is the only service advisor I recommend there. More

by YouDontNeedMyIdentification
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy Rivera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Ho
January 09, 2025

Dulce Perez was very professional and helpful in every step. The financial team very very helpful and went beyond the call of duty to ensure that I received the best deal as possible. Unfortunately we ha More

by hector.rivera36
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zee Hanif
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dulce Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2025

I had an excellent experience at the dealer as well as with the sales person More

by josetitoamaro
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gaetano Costantino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2025 -

Lexus of Pembroke Pines responded

We really appreciate you taking the time to leave Lexus of Pembroke Pines this awesome review, thank you!

January 09, 2025

Excelente trabajo estoy muy agradecida por todo el carro quedó como nuevo todo muy bien muy contenta More

by CHABA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Najera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Lexus of Pembroke Pines responded

Gracias por elegir Lexus of Pembroke Pines! Estamos felices de saber que pudimos ofrecerle una excelente experiencia.

January 08, 2025

Great and prompt service. He kept me updated and answered all my questions and addressed my concerns. More

by jodywilliamsjones
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2025 -

Lexus of Pembroke Pines responded

Jody, we're delighted to hear you had a great experience with our team at Lexus of Pembroke Pines. Thank you for your kind words and support!

January 08, 2025

Very professional. She was very informed and took the time to explain the process. It was fast and pleasant process. More

by TINO4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lorena Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that you had a professional and informative experience at Lexus of Pembroke Pines. Thank you for sharing your positive feedback, and we're glad the process was smooth for you!

January 08, 2025

My experience buying a car from Lexus of Pembroke Pines was incredible! It was so easy and they really listened to what I wanted. They made me feel like a valued customer and I’m so happy with my new car. More

by SAMUEL_VENTURA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gaetano Costantino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alejandro
Jan 08, 2025 -

Lexus of Pembroke Pines responded

Samuel, we're delighted to hear that Alejandro and Gaetano made your car-buying experience at Lexus of Pembroke Pines so memorable! Enjoy your new ride, and we look forward to seeing you again in the future.

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