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Lexus of Pembroke Pines
Pembroke Pines, FL
17,696 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running!
Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
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Showing 17,696 reviews
August 13, 2020
The salesman Mr. NICK HOLDEN is superior and knowledge and has fabulous customer service abilities. I have used him for the last 10 years and I have recommended many people that he has serviced who are al and has fabulous customer service abilities. I have used him for the last 10 years and I have recommended many people that he has serviced who are also very pleased with him More
by Dr katz
Verified Customer
August 12, 2020
Perfect attention and very good person. Muy amable y muy Perfect attention and very good person . Muy amable y muy atento a todos los procesos, es muy servicial y dispuesto a ayudar en todo habla English y Perfect attention and very good person . Muy amable y muy atento a todos los procesos, es muy servicial y dispuesto a ayudar en todo habla English y español More
by Damneris
Employees Worked With
August 12, 2020
Unfortunately the service advisor forgot to fix the tire I went there to fix. Received the car back with the nail still inside the tire. Extremely dissatisfied. I went there to fix. Received the car back with the nail still inside the tire. Extremely dissatisfied. More
by Ana Fleckenstein
Employees Worked With
Juan Correa
August 12, 2020
I always have a great experience when my car goes in for service. On my last visit , which was for a factory recall, they had everything ready to get me out of there quickly and the job was quickly as well. service. On my last visit , which was for a factory recall, they had everything ready to get me out of there quickly and the job was quickly as well. Melissa is the best!!! More
by ACKAIBA
Employees Worked With
Melissa Ho
August 12, 2020
Very quick service thank you guys love its thank you very much for taking care of my car thank you so much 😊 thank you 😊 s much for taking care of my car thank you so much 😊 thank you 😊 s More
by MFERGUSONCHELSEA
Employees Worked With
August 12, 2020
I came in because my car would not start. My car insurance provided the tow to the dealership. They took care of me right away and gave me a loaner, so I could go to work. They did a great job. insurance provided the tow to the dealership. They took care of me right away and gave me a loaner, so I could go to work. They did a great job. More
by JMIMI613
Employees Worked With
Lee
August 12, 2020
My overall experience with the service and personnel was great but the loaner vehicle which was dirty and made me feel unsafe even though I was told it had been cleaned and sanitized. I found toothpicks and great but the loaner vehicle which was dirty and made me feel unsafe even though I was told it had been cleaned and sanitized. I found toothpicks and Mint rappers in the back seat. More
by MANNMART
Employees Worked With
Carlos
August 12, 2020
I have owned by lexus for years and it’s all due to the quality of the car as well as the care given by my service adviser, John Steigele and his team. I will not take my lexus anywhere else other than Lex quality of the car as well as the care given by my service adviser, John Steigele and his team. I will not take my lexus anywhere else other than Lexus of Pembroke Pines More
by Shell25
Employees Worked With
John Steigele
August 12, 2020
My service advisor Isidore and Adam from the technology center worked together and solved an ongoing problem with the car computers. They were both patient and courteous. center worked together and solved an ongoing problem with the car computers. They were both patient and courteous. More
by milmed36
August 12, 2020
Michelle is great to work with. I have purchased several cars from he, she is very helpful. If you need good speedy service... call Michelle! cars from he, she is very helpful. If you need good speedy service... call Michelle! More
by jangeller
Employees Worked With
