Back

Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
17,964 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
Contact Dealership

16150 Pines Boulevard

Pembroke Pines, FL

33027

Directions

By Type

Showing 17,964 reviews

September 10, 2020

Juan Correa & Sebastian Mejia are two professionals. These guys represent the company very well. They showed me that they truly care about the customers. Don’t let these guys go. Keep them both ! More

by Richard Gago
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2020 -

Lexus of Pembroke Pines responded

Thank you, Richard, for leaving us such a great review! I am glad to hear that Juan and Sebastian impressed you during your visit as customer satisfaction is our goal. All of us at Lexus of Pembroke Pines look forward to working with you next time!

September 10, 2020

This is my 3rd Lexus from here. My second Lease.The This is my 3rd Lexus from here. My second Lease. The people are very friendly and knowledgeable. I appreciate the customer service that I receive. More

by LUCISCHN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Holden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Kamal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2020 -

Lexus of Pembroke Pines responded

Thank you for the review! We are grateful for your returning business here at Lexus of Pembroke Pines, and we hope that you continue to enjoy your newly leased vehicle!

September 10, 2020

Excellent customer service !!! Melissa Ho is always on top of every detail. Thank you guys for giving me excellent service for the past 5 years. More

by renzo264
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Ho
Sep 10, 2020 -

Lexus of Pembroke Pines responded

Reviews like this one always make our day! We're thrilled to hear that Melissa has been making your service visits exceptional for so many years. Thank you for your confidence in Lexus of Pembroke Pines - we're so lucky to have you as a loyal customer!

September 10, 2020

I follow Ron Martin for more than 10 years he’s the best running Manager In Lexus of North Miami after he left I follow him everywhere he goes The best dealership in State of Florida More

by BORIS522001
Price
Recommend Dealer
Yes
Employees Worked With
Andre Armani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Pastukhov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2020 -

Lexus of Pembroke Pines responded

Boris - Thank you so much for saying that Lexus of Pembroke Pines is the best dealership in Florida! It's wonderful that you can depend on Ron for five-star service, every time. We are lucky to have you as a loyal customer!

September 10, 2020

I believe I get good advice and a decent price from your service managers. I like the loaner car feature. Check in and out are efficient. More

by Lexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2020 -

Lexus of Pembroke Pines responded

Thank you for the five-star review! We are so proud to have earned your support and we hope to see you again at Lexus of Pembroke Pines!

September 10, 2020

Great service and good job. Everything was timely, fast, and appeared to be thorough. Did not have to wait long to get everything taken care of. More

by Sean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2020 -

Lexus of Pembroke Pines responded

Thanks for this lovely review, Sean! We take pride in delivering efficient service and quality work. Thank you for trusting Lexus of Pembroke Pines with your vehicle and your business!

September 10, 2020

Great service, John steigle is the best service man I have ever encountered! I love the drop off service. Car is ready within hours. Tech guys are good too More

by janet8753
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hoglievina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John steigle
Sep 10, 2020 -

Lexus of Pembroke Pines responded

Hi Janet - Thank you for the review! Hearing that you had such a great experience working with John made our day. We appreciate your support and hope to see you back at Lexus of Pembroke Pines!

September 10, 2020

From start to finish the dealership provided fast and friendly service. I prefer using this dealership for service and sales. I expect that they are rated best in South Florida More

by davegild
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2020 -

Lexus of Pembroke Pines responded

Thank you for the review! We are grateful to have you as a customer here at Lexus of Pembroke Pines, and we look forward to your next visit!

September 10, 2020

Jeremy Rivera is professional. He contacted us to let us know the issues the technician found and provided us good service. We will continue doing maintenance at this location. More

by LC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2020 -

Lexus of Pembroke Pines responded

Thank you for the review! Jeremy is an excellent member of our team at Lexus of Pembroke Pines, and we will certainly let him know that you appreciate his help. We look forward to working with you again!

September 10, 2020

Sales and Finance were a pleasure to deal with. Our salesman Ronald Hector went out of his way to deliver our car, with additional equipment More

by JOANNE6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michele Alter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Hector
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : REINALDO ENRIQUE RIVERA RAMOS
Sep 10, 2020 -

Lexus of Pembroke Pines responded

Joanne, we're so grateful for your business! It's great to hear that Ronald and the rest of the team here at Lexus of Pembroke Pines went above and beyond to make your buying experience exceptional. We wish you many safe and happy miles in your new car!

...
1570
...