Lexus of Pembroke Pines

Fantastic service. They came and pick up my car and left me a loaner. Had zero hassle. Car cams back cleaned and desinfected , fantastic job me a loaner. Had zero hassle. Car cams back cleaned and desinfected , fantastic job More

Amed was incredibly helpful. He had all the answers. Any doubt I had he went out of his way. Definitely had an amazing experience with Lexus, and most certainly enjoying my car :) doubt I had he went out of his way. Definitely had an amazing experience with Lexus, and most certainly enjoying my car :) More

The service advisor (Jeremy) was great excellent service. Thank you for everything. I will recommend this dealership to all my friends and family. Thanks again. service. Thank you for everything. I will recommend this dealership to all my friends and family. Thanks again. More

Quick, efficient and pleasant experience. Jeremy is always prompt and helpful. He had my loaner already organized so wait time was minimal. Great overall service always prompt and helpful. He had my loaner already organized so wait time was minimal. Great overall service More

Excellent job in getting all my problems taken care of, recall items, tire replacement and service all in one day - bravo!! Thanks Mr. Rust for all your help. recall items, tire replacement and service all in one day - bravo!! Thanks Mr. Rust for all your help. More

I will try resume my negative experience. My wife and I arrived at the dealer this past Saturday. We lease a new RX after 3 hours of conversation and agree on a deal. When we returned ho My wife and I arrived at the dealer this past Saturday. We lease a new RX after 3 hours of conversation and agree on a deal. When we returned home we saw that the same car was on promotion on the web for a much lower price. So the manager sold us a car at a higher price even when we requested the promotional offer. I returned on Monday to talk to the manager and his response was that he sold me the car at a higher price than the promo because the company purpose with his customers was to get the highest amount of profits possible. This really blew my mind when a manager express openly that getting higher profits is more important to customer satisfaction. All these 3 hours of business conversation is a plan Circus or show that the dealer has to make profit out of us. This has been my personal worst experience working with a company and having a clear explanation of the values and principles of a company. Very sad to see this behavior More

I always have a positive experience with my service .visits especially with Andre..he is always there to be helpful with my problems on my RX350... .visits especially with Andre..he is always there to be helpful with my problems on my RX350... More

Excellent service courteous personnel very clean and very organized. I would always recommend this dealership. From the moment I walked in to the certified collision center I was immediately greedy and my co organized. I would always recommend this dealership. From the moment I walked in to the certified collision center I was immediately greedy and my concerns were addressed More

Took our 2019 RX 350 in for service on 8/11 for its 15,000 mile checkup and two recalls from Lexus. Advisor John Steigele was wonderful ,he had looked up cars history and had all the paperwork ready to 15,000 mile checkup and two recalls from Lexus. Advisor John Steigele was wonderful ,he had looked up cars history and had all the paperwork ready to go and for me to sign. I was in and out with my loaner car in less than 25 minutes that’s the way to get it done. Car was ready on time and picking it up was a breeze. Highly recommend Advisor John Steigele. More

Awesome customer service. Very timely and everyone was nice. Very pleasant environment. I am a very very happy customer thank you so much for your service. nice. Very pleasant environment. I am a very very happy customer thank you so much for your service. More