Lexus of Pembroke Pines

I have been a loyal customer of LEXUS for many years and I have dealt several times with Frank P. Marsalla, not only for me but my relatives and referrals. Dealing with him is a real pleasure. I definitivel I have dealt several times with Frank P. Marsalla, not only for me but my relatives and referrals. Dealing with him is a real pleasure. I definitively recommend him and the dealership he works. We myself and my wife are also very pleased with the Service Dept.; their work is outstanding. More

This dealership, and the Craig Zinn Automotive group engages in Bait and swithch internet advertising. They promised a 2010 IS 250 at $22991. and later claimed the vehicles price was an error. Two days engages in Bait and swithch internet advertising. They promised a 2010 IS 250 at $22991. and later claimed the vehicles price was an error. Two days later I checked the internet again and the same add was still there. BUYER BEWARE!!!!!!! More

I was greeted in a friendly and accepting manner. I was greeted in a friendly and accepting manner. Even though I told Tino that my credit rating was not the best, he was very supportive and went I was greeted in a friendly and accepting manner. Even though I told Tino that my credit rating was not the best, he was very supportive and went over and above my usual experience of service to try to help me and provide exceptional service. I am very satisfied with the used car purchase he arranged for me and the support staff from financing was also awesome. What team work and follow-up!! I would highly recommend Lexus of Pembroke Pines to anyone buying a car and certainly would not go anywhere else to purchase another car. There was no rush, no pressure and a genuine concern and respect of my time. Kudos to the staff!! Rosemarie Kimelman, R.D; L.D/N. More

Genuine great guy and dealership. He treated me like family! Would recommend him to all my friends and family. It's rare to trust a dealership/dealer, but I genuinely did/do! family! Would recommend him to all my friends and family. It's rare to trust a dealership/dealer, but I genuinely did/do! More

I would recommend this dealership to anyone that wants to I would recommend this dealership to anyone that wants to purchase a preowned car. My salesman Mr. Michael Gagliardi treated me & my wife with the up I would recommend this dealership to anyone that wants to purchase a preowned car. My salesman Mr. Michael Gagliardi treated me & my wife with the upmost respect & did not treat us as potential buyers but like friends, gave us alot information about the cars we were interested in. We would like to extend our gratitude and appreciation to Mr.Gagliardi & the staff at Lexus of Pembroke Pines. We definitely would visit again and recommend to our friends and family. More

Always prompt with appts and giving a loaner - very important. Prices are a little high, but happy with the service always. This is my second Lexus here and always get service here. Had some problem important. Prices are a little high, but happy with the service always. This is my second Lexus here and always get service here. Had some problems with previous service consultants, but Steve has been great! Cashiers not always the friendliest. More

I Purchased a 2009 ES 350 Lexus form Lexus of Pembroke Pines. I had a great experience. The sales rep,Nelson, was extremely helpful and attentive throughout the whole process of my car purchase. I couldn' Pines. I had a great experience. The sales rep,Nelson, was extremely helpful and attentive throughout the whole process of my car purchase. I couldn't have asked for a better experience! Made the whole experience as painless as possible. Michelle More

My experience has been great over the years.I have bought several cars and referred several customers.Everyone has been very satisfied.My overall experience has been quite satisfying.No pressure is placed on several cars and referred several customers.Everyone has been very satisfied.My overall experience has been quite satisfying.No pressure is placed on you.The sales staff is very informative and the overall atmosphere is comfortable. More

I was receomended to Lexus of Pembroke Pines by a good I was receomended to Lexus of Pembroke Pines by a good friend whose experience was great and very successful. I purchased my first Lexus form a deale I was receomended to Lexus of Pembroke Pines by a good friend whose experience was great and very successful. I purchased my first Lexus form a dealer down south and my personal experience this time around was SECOND TO NONE...I realized that by being a huge dealer you miss out on the most important thing and that is " the customer ". From the minute I entered the dealer I was treated like family and that made me feel confortable and ready to do business. I drove out with a new 2013 GS 350 Sport and I have no regreats.. I have spoken to all of my friends who are in the proccess of trading in their current vehicle and I have told them that Lexus of Pembroke Pines needs to be a priority on their list. I would like to thank Ray Hernandez ( sales ) Gary Sigal ( Business Manager ) and Alfred Utset ( Gm ) and the rest of their staff for their out standing customer service. Jorge A. Juarez More

I have always taken my New 2011 Lexus CT200h in for service at the dealership where I bought I John is my personal service advisor. And I love that man. The service is great he is really in tune to my service at the dealership where I bought I John is my personal service advisor. And I love that man. The service is great he is really in tune to my needs as far time and efficancy. He even know what like to do while I wait in my car. I am in and out quickly. The service is great and very timely. More