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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
16,881 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 16,881 reviews

March 27, 2020

Great salesman!! And hands down THE BEST finance manager I have ever dealt with. Highly pleased with my experience there and will definitely be returning when my lease is up! More

by EAlva20
Recommend Dealer
Yes
Employees Worked With
Marvens St Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Boris Argudin -Finance Manager
Mar 28, 2020 -

Lexus of Pembroke Pines responded

Here at Lexus Of Pembroke Pines, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

March 27, 2020

Excellent service as always! Richard Monvis took great care of me as always and insured my business will return again. Thank you Richard! You’re great! More

by GDIPI05
Recommend Dealer
Yes
Employees Worked With
Richard Monivis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yucel Genc
Mar 28, 2020 -

Lexus of Pembroke Pines responded

Thank you, we are very happy to hear that Richard provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 26, 2020

Wonderful Carlos and Jon were very friendly, helpful and knowledgeable. They took ownership of my issue and resolved it. Thank you again for such great service! More

by MIP0910
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos, Jon Whitney
Mar 26, 2020 -

Lexus of Pembroke Pines responded

Thanks for sharing your thoughts about your experience with Lexus Of Pembroke Pines. We appreciate your business and hope to see you again soon!

March 26, 2020

Very tricky people never recommend this dealer to anyone Worst dealership in south florida They did not honor what they promised to me ok bad More

by RAMONREYES1262
Recommend Dealer
No
Employees Worked With
Andre Armani
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Guevara
Apr 13, 2020 -

Lexus of Pembroke Pines responded

Ramon, We apologize that you didn't have the kind of experience that you expected and deserve; it does not reflect the standards we have set for ourselves. Please be aware that your recommendations will be taken to upper management so we can learn from your comments.

March 26, 2020

Both the sales and finance gentlemen were easy to deal with. Tom Abraham's, my salesman was a pleasure. Kind, patient and very knowledgeable. He took lots of time with me to show and explain the feature More

by MMPANTHER14
Recommend Dealer
Yes
Employees Worked With
Tom Abrahams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moez sachedina
Mar 26, 2020 -

Lexus of Pembroke Pines responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience and hope to have the opportunity to work with you again.

March 26, 2020

Excellence We were so happy with our lease that we went back to Lexus of Pembroke Pines and by a new one, the team was very professional, the sales and financia More

by PLACIDOHERNANDEZ
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres and Jorge (sales)
Mar 26, 2020 -

Lexus of Pembroke Pines responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Lexus Of Pembroke Pines!

March 26, 2020

Melissa my advisor, was amazing. She is both warm and professional! As for the service the technicians at Lexus of Pines, they always deliver as promised! More

by NIGELAMRITT
Recommend Dealer
Yes
Employees Worked With
Melissa Ho
Mar 26, 2020 -

Lexus of Pembroke Pines responded

Thank you for choosing Lexus Of Pembroke Pines, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 26, 2020

I recommend the Lexus of Pembroke Pines because the sales person is very friendly and show the cars with high acknowledgement, very happy with my purchase. More

by MCABRERAC2012
Recommend Dealer
Yes
Employees Worked With
Andres Vergara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2020 -

Lexus of Pembroke Pines responded

Thank you so much for choosing Lexus Of Pembroke Pines! Congrats on your new purchase, and Andres or anyone on the team know if we can be of any more assistance!

March 24, 2020

I went to do a routine service on my 2016 RX350 vehicle and ended up leasing to buy and trading my vehicle for a 2020 RX350. The Sales Rep that worked with me from Walking the parking lot and choosing the More

by DONAALINDO
Recommend Dealer
Yes
Employees Worked With
Tom Abrahams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yucel Genc
Mar 25, 2020 -

Lexus of Pembroke Pines responded

Donna, Thank you for your very kind review regarding your recent experience working with Tom. We strive to make sure that all of our customers leave happy, and it's great to hear that Tom was able to match you up with a new 2020 RX350. We are pleased you had an excellent experience here at Lexus Of Pembroke Pines.

March 24, 2020

I’m so happy because I received VIP service and I got the Lexus I want. Also I’m happy with Mr. Vlad, Mr Monivis and Mr. Boris Argudin More

by CHRISUREP01
Recommend Dealer
Yes
Employees Worked With
Richard Monivis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Boris Argudin
Mar 24, 2020 -

Lexus of Pembroke Pines responded

Thank you for your business and this review. It's fantastic to hear that our staff provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing our dealership!

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