Lexus of Pembroke Pines

Worst experience I have had in all of my years owning a Lexus and coming to Lexus of Pembroke Pines for service. If this was my first visit here, it would’ve definitely been my last! Lexus and coming to Lexus of Pembroke Pines for service. If this was my first visit here, it would’ve definitely been my last! More

I purchased my vehicle and had a great experience. Amazing customer service. The process was fast and easy. Also, when comparing price over quality they have the best prices. Amazing customer service. The process was fast and easy. Also, when comparing price over quality they have the best prices. More

Not doing enough for Covid 19 They promote that the dealership is being cleaned regularly but many of the employees are either not wearing their masks or they are hanging below the They promote that the dealership is being cleaned regularly but many of the employees are either not wearing their masks or they are hanging below their chin. They allow customers to talk on the phone without wearing masks. The crew that intakes your car are not wearing gloves and they are picking up keys from one customer to another. Not good and I dont recommend going to this dealership until Covid is eliminated. I was there to replace a tire and the service person tried to up sell me on other repairs. They over inflated my tire More

Exceeded my expectations I was very pleased with my experience at the service department. They were very fast and efficient. I was happy that I didn’t have to spend a long ti I was very pleased with my experience at the service department. They were very fast and efficient. I was happy that I didn’t have to spend a long time waiting and was provided a socially distant waiting place. More

Stopped by the Lexus of Pembroke Pines for a service check-up. John Steigele, the service manager., greeted me and very professionally handled all my LS needs. Would definitely visit again! check-up. John Steigele, the service manager., greeted me and very professionally handled all my LS needs. Would definitely visit again! More

Mohammed pulled off a great car in the middle of a pandemic while I was out of state. It was a seamless wonderful experience that he made easy. I got a great deal and a great sales person pandemic while I was out of state. It was a seamless wonderful experience that he made easy. I got a great deal and a great sales person More

Amazing dealer and my sales advisor Tom is the best. He is patient and he listened to my concerns and requirements. He worked hard to get me the best deal! Definitely recommend him and this dealer! is patient and he listened to my concerns and requirements. He worked hard to get me the best deal! Definitely recommend him and this dealer! More

Sal Kamal is the worst sales manager you can have. You can tell he has no prior business experience or any interpersonal skills, so you need to place him somewhere where customers aren’t allowed to see or can tell he has no prior business experience or any interpersonal skills, so you need to place him somewhere where customers aren’t allowed to see or speak to him. He has zero mentoring skills and is an embarrassment for Lexus entity. His attitude and ego belongs in the trash can. Treat customers with respect. And maybe you guys can gain loyal customers again. Andre Rust is the best service advisor if it weren’t for him, I would definitely goto Toyota for my services. More

My experience at Lexus of Pembroke Pines was incredibly fast Thanks to my sales rep Mario Padrón. This would be our second car bought through him. I have recommended my sister to be his sales rep too. We a fast Thanks to my sales rep Mario Padrón. This would be our second car bought through him. I have recommended my sister to be his sales rep too. We are very pleased with his work ethics. More

Primero que todo quiero agradecer a mi vendedor Mario Padron por ser tan profesional,amable,y amistoso.. En varios años comprando autos en otros consecionarios nunca e tenido el privilegio de que alguie Padron por ser tan profesional,amable,y amistoso.. En varios años comprando autos en otros consecionarios nunca e tenido el privilegio de que alguien me atendiese como el.. Estoy muy Feliz y me siento con suerte de haberlo conocido,tanto es asi que ya e comprado dos Lexus con el y posiblemente mi cuñada sera su proxima compradora..No quiero dejar de agradecer en general a Lexus of Pembroke Pines porq en 2 años nunca e tenido una queja.. More