Lexus of Pembroke Pines

Horrible service. Every time I’ve been there very disappointed I think as a customer that needs to be better training on how to speak or treat customers. disappointed I think as a customer that needs to be better training on how to speak or treat customers. More

Silver IS 250 I was very pleased with the service I received at Pembroke Pines Lexus. I purchased the car at JM Lexus, However, I find Pembroke Pines closer to whe I was very pleased with the service I received at Pembroke Pines Lexus. I purchased the car at JM Lexus, However, I find Pembroke Pines closer to where I live. My Service Advisor John Steigele was very nice. John recognized right away that I was from Long Island NY. We enjoyed some conversation about NY. More

Very bad customer service Wait at least more than 3 hours just for an oil change. The service Department employees NOT friendly at all. Not even free water for customers , comp Wait at least more than 3 hours just for an oil change. The service Department employees NOT friendly at all. Not even free water for customers , compare to other Lexus Dealership this is the worse one. I will never service my vehicle at this dealership. Even if the service is FREE. More

Ok service. I got bounced around several times on call and hung up on. I called back and came in. Good service after you get through the front customer service. and hung up on. I called back and came in. Good service after you get through the front customer service. More

Isidro was fantastic highly recommend going to him !! He was so friendly and kind , he answered all my questions, gave me the right price and recommended what I needed to do. Amazing! was so friendly and kind , he answered all my questions, gave me the right price and recommended what I needed to do. Amazing! More

It is the best dealer Ive ever been to. Everyone is really nice , Kind and very professional. I am a very happy customer. Looking forward for many more years !!! really nice , Kind and very professional. I am a very happy customer. Looking forward for many more years !!! More

If I could give Tom and Daeron 1000000 stars, I would! He was sooo kind, knowledgeable and he went to the moon and back to get me the best deal. My brand new Lexus IS300 is my very first car purchase that I’ was sooo kind, knowledgeable and he went to the moon and back to get me the best deal. My brand new Lexus IS300 is my very first car purchase that I’ve ever made and I’m obsessed with it! He didn’t try to hustle me or give me the round around. He was very straightforward and honest. Trust and believe that you are a FOOL to purchase a vehicle from this place without consulting Tom first. Thank you Tom for everything! You’re amazing! More

Excellent . It was a nice experience to buy a car from that dealer. They answered all my questions. They were very professional, courteous and friendly. They even assisted me to update my car insurance be that dealer. They answered all my questions. They were very professional, courteous and friendly. They even assisted me to update my car insurance before leaving the dealer. More

I like the loaner program while the vehicle is in repair. John was the person in car services who helped me. He was very nice, helpful and honest. My car is now running very smoothly. John was the person in car services who helped me. He was very nice, helpful and honest. My car is now running very smoothly. More

A returning customer thanks to the attention received with a friendly and great customer assistance provided by John Stiegle from the Service Dept. at Lexus of Pines. Thank you John for all your patien with a friendly and great customer assistance provided by John Stiegle from the Service Dept. at Lexus of Pines. Thank you John for all your patients and for always taking the time to meet my needs. Also, Thanks to Paul for always receiving me with a warm and friendly smile on my returns. More