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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
15,805 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 15,805 reviews

January 10, 2025

Jeremy provided an outstanding service alongside making sure everything was completed before the estimated date. More

by ya9039
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that Jeremy exceeded your expectations at Lexus of Pembroke Pines! Thank you for sharing your experience with us.

January 10, 2025

Good service personable quick response attention to detail positive attitude enjoyed dealing with the rep More

by Polina
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amed Rordiguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2025 -

Lexus of Pembroke Pines responded

We're glad to hear you enjoyed the service and attention from our team at Lexus of Pembroke Pines! Your feedback is appreciated, Polina, and we look forward to serving you again in the future.

January 10, 2025

Lorena is very professional and knowledgeable. She definitely made our experience on buying a car more enjoyable. Lorena is kind and very helpful during the whole process. More

by Juliana.lanham
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rohan Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorena Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moez Sachedina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Lexus of Pembroke Pines responded

Juliana, we're delighted to hear that Lorena made your car-buying experience enjoyable at Lexus of Pembroke Pines. Thank you for sharing your positive feedback!

January 09, 2025

Our car shopping with Patrick Hew at Pembroke Pines were outstanding. What a great place to shop. More

by bmills67
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Hew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2025 -

Lexus of Pembroke Pines responded

Thanks for choosing Lexus of Pembroke Pines! We hope you enjoy your new ride!

January 09, 2025

The service was prompt and excellent . Hugh cared that everything went well and had everything ready. More

by Luis
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hugh Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2025 -

Lexus of Pembroke Pines responded

Luis, we're delighted to hear that Hugh provided you with prompt and excellent service at Lexus of Pembroke Pines. Thank you for sharing your experience!

January 09, 2025

Costumer service was excellent. Problem was resolved promptly. Service advisor was very friendly and courteous. More

by nelart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Breitbord
Jan 09, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that our team at Lexus of Pembroke Pines provided excellent customer service and resolved your issue promptly. Thank you for the positive feedback!

January 09, 2025

We purchased or leased many vehicles from you and believe we get a fair deal and good sales rep knowledge More

by mbudd1153
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Ensey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2025 -

Lexus of Pembroke Pines responded

Thank you for your continued trust in Lexus of Pembroke Pines! We're delighted to know that our team consistently provides fair deals and knowledgeable service. Looking forward to assisting with any future vehicle needs!

January 09, 2025

I was very please with the sales and service. The finance department is a little slow. More

by HERBERTCDAVIS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Estrella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2025 -

Lexus of Pembroke Pines responded

We love seeing 5-star reviews. Thanks for sharing your feedback with Lexus of Pembroke Pines. We appreciate your business.

January 09, 2025

Patrick has sold me my last 3 vehicles from Lexus and I would never go to anyone else as he is very thorough, honest and keeps everything black and white. His professionalism speaks volumes and It’s a leve More

by GABRIEL1767
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Hew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eid Alkabouni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2025 -

Lexus of Pembroke Pines responded

Thank you for your loyalty and kind words about Patrick! We're delighted to hear that his professionalism and dedication keep bringing you back to Lexus of Pembroke Pines. We truly appreciate having customers like you who value exceptional service, even from afar in Gainesville. Safe travels until we see you again!

January 09, 2025

This dealer never fails to disappoint with their sub-par customer experience, and lack of communication. Melissa is the only service advisor I recommend there. More

by YouDontNeedMyIdentification
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy Rivera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Ho
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