Back

Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
16,465 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
Contact Dealership

16150 Pines Boulevard

Pembroke Pines, FL

33027

Directions

By Type

Showing 16,465 reviews

November 11, 2020

My advisor was Juan, even do they had scheduled me with another adviser. Juan was proffesional n pleasant. He was friendly, knowledgeable. He help everyone. They were short staff, n yet he took his tim More

by LASIGONZA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan
Nov 12, 2020 -

Lexus of Pembroke Pines responded

Thank you for taking the time to leave us a review! We are so glad you enjoyed working with Juan here at Lexus of Pembroke Pines, and we will certainly let him know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

November 11, 2020

Buying my vehicle was a breeze. Got in, signed all documents, pay and I was on my way. Tom did a great job of having everything ready. More

by LEROYFL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Abrahams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Acosta
Nov 12, 2020 -

Lexus of Pembroke Pines responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Lexus of Pembroke Pines, and we will certainly let Tom know that you appreciate his help. Enjoy your newly purchased vehicle!

November 11, 2020

great service, great people that work there, all super responsive, nice and direct, that like to do business and get things done, sorry don't remember name of finance manager, More

by drge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2020 -

Lexus of Pembroke Pines responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Lexus of Pembroke Pines, and if you ever need anything else, don't hesitate to come back and see us again!

November 11, 2020

Horrible customer service. Came for a tire patch and left with no tire at all. They made a bigger hole just to sell me a new tire which I didn’t buy. More

by DEANNA.HASAN001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michele Alter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Banko
1.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Carey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Chaparro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Baez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Abrahams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Acosta, Jean Carlo Correa, Brandon Budhai, Kham Alexander
Dec 01, 2020 -

Lexus of Pembroke Pines responded

Deanna - This doesn't sound like the knowledgeable and accommodating service we strive for here, and I would be more than willing to speak with you directly about what happened with your tire. I'm going to look up your contact information, but please don't hesitate to give me a call. Thank you, Osiris Barcelo - Service Manager - (954) 443-2361

November 11, 2020

Always a pleasure to buy here. They understand the value of time and getting things done quickly. My goto Lexus dealership for over a decade More

by Connectorsplus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Marsala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yomar Contreras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2020 -

Lexus of Pembroke Pines responded

Thank you for taking the time to leave us a review! We are grateful for your business here at Lexus of Pembroke Pines, and we hope to see you again sometime!

November 10, 2020

Very nice to know that theirs is people who are very professional in the job that they hold and is reflected by their friendliness.and willingness to help More

by MORELW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2020 -

Lexus of Pembroke Pines responded

Thank you for your confidence in Lexus of Pembroke Pines! We look forward to taking care of you next time!

November 10, 2020

Great service, since day one the willingness to help and assist went beyond my expectations. Communication with Alex was great and he definitely made my first Lexus experience very pleasant. More

by Juan Velez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Guevara
Nov 10, 2020 -

Lexus of Pembroke Pines responded

Thank you for taking the time to review us, Juan! It is wonderful to hear that you had such a great purchase experience working with Alex. We appreciate your business and are happy to hear that you are so satisfied with your new car. Congratulations, and we hope to work with you again at Lexus of Pembroke Pines!

November 10, 2020

All the staff was friendly and the service was fast and it was ready on time, Jose Amaro very friendly and Professional, best service thanks Lexus Pembroke Pines More

by Virgilio & Cindya Namnum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Amaro
Nov 10, 2020 -

Lexus of Pembroke Pines responded

Virgilio & Cindya - thank you for trusting our Lexus of Pembroke Pines team with your business. It is fantastic to hear that Jose is always so accommodating during your visits and we look forward to taking care of you next time!

November 09, 2020

Long time relationship with dealer for sales and service. Highly recommend the team. Always include them when shopping for a car. Service team is excellent. More

by JohnnyG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Abrahams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Guerrero, Yucel Genc
Nov 09, 2020 -

Lexus of Pembroke Pines responded

Hi Johnny - Thank you for taking the time to share your experience! We are proud to have earned your business over the years and we appreciate your confidence in the Lexus of Pembroke Pines team. Safe travels, and we hope to see you back next time!

November 09, 2020

what they offer they deliver, no falsehoodsBuying a new what they offer they deliver, no falsehoods Buying a new car is a pleasure. negotiated by phone or online for the car. 1 1/2 hours from the time More

by sjs350
Recommend Dealer
Yes
Employees Worked With
Mohammed I Yousuff
Nov 09, 2020 -

Lexus of Pembroke Pines responded

Thank you for taking the time to share! We are proud to have earned your business and happy to hear that the Lexus of Pembroke Pines team earned your five-stars. Congratulations on your new vehicle and safe travels! We hope to work with you again down the road!

...
1369
...