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Lexus of Pembroke Pines
Pembroke Pines, FL
15,787 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running!
Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
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Showing 15,787 reviews
January 10, 2025
This is the most deceptive bait and switch I have ever experienced at a dealership. I was told on Wednesday that a certain used car was available. They gave me detailed pricing information so I could get experienced at a dealership. I was told on Wednesday that a certain used car was available. They gave me detailed pricing information so I could get a check to come down and pick up the car. When I arrived Thursday am I was told there was no car. And this after driving over 100 miles from Fort Myers. Thanks for wasting my time. Friday I get a call. The car is suddenly available again at $2000 more than I was quoted. Now they think I’m gonna drive another hundred miles back there? Fool me once shame on you. Fool me twice shame on me. They make the claim they’re the largest dealer in the country. Funny when you check with Lexus, they say they are not. That’s two outright lies. Then they tell me how sorry they are and how they want to earn my business. That’s lie number three. If you really want to earn my business, try advertising cars you actually have in stock. If the car is not available, tell me that before I waste half my day driving across the state. Now I get a salesman calling me asking if there’s any other cars I’d be interested in. Again with the bait and switch. Then he starts arguing with me that they don’t do business that way. Read some of the other reviews posted here. That will tell you how they really do business. Do yourselves a favor. Buy your Lexus anyplace else. Don’t be deceived like I was. More
by Jmfay
Employees Worked With
January 10, 2025
Thank you, Adeel, for my third Lexus lease in a row! Once again, he got me the best deal for my 2025 NX250. He has a loyal customer in me and I highly recommend him to anyone in the market for a new c Once again, he got me the best deal for my 2025 NX250. He has a loyal customer in me and I highly recommend him to anyone in the market for a new car. Adeel is very professional, provides excellent customer service, and is always available to answer any questions or concerns. More
by LuluMiami
January 10, 2025
Jeremy provided an outstanding service alongside making sure everything was completed before the estimated date. sure everything was completed before the estimated date. More
by ya9039
Verified CustomerEmployees Worked With
January 10, 2025
Good service personable quick response attention to detail positive attitude enjoyed dealing with the rep detail positive attitude enjoyed dealing with the rep More
by Polina
Employees Worked With
January 10, 2025
Lorena is very professional and knowledgeable. She definitely made our experience on buying a car more enjoyable. Lorena is kind and very helpful during the whole process. She definitely made our experience on buying a car more enjoyable. Lorena is kind and very helpful during the whole process. More
by Juliana.lanham
January 09, 2025
Our car shopping with Patrick Hew at Pembroke Pines were outstanding. What a great place to shop. outstanding. What a great place to shop. More
by bmills67
Employees Worked With
January 09, 2025
The service was prompt and excellent . Hugh cared that everything went well and had everything ready. Hugh cared that everything went well and had everything ready. More
by Luis
Employees Worked With
January 09, 2025
We purchased or leased many vehicles from you and believe we get a fair deal and good sales rep knowledge we get a fair deal and good sales rep knowledge More
by mbudd1153
Employees Worked With
January 09, 2025
I was very please with the sales and service. The finance department is a little slow. The finance department is a little slow. More
by HERBERTCDAVIS1
Employees Worked With
