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Lexus of Pembroke Pines

Pembroke Pines, FL

Overview
Employees
Reviews
Vehicles
4.6
16,470 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 16,470 reviews

April 01, 2021

Great service, fast appointment and dependable delivery. I called and got a same day appointment for service on my RX 350. It was very busy but I was dropped back at home by their complimentary shuttle s More

by BALO24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre and Carlos are terrific
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Apr 01, 2021 -

Lexus of Pembroke Pines responded

Thank you for sharing your experience! We appreciate your support and are thrilled to hear that the Lexus of Pembroke Pines team was able to get the job done. Drive safely in your Lexus RX 350, and we hope to see you back next time!

April 01, 2021

I'm a person of very few words. Professionalism was displayed by all parties in the purchasing of the car. Thank you for the experience. More

by DEBORAHEPAYNE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Monivis
Other Employees : Alex Guevara
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Apr 01, 2021 -

Lexus of Pembroke Pines responded

Deborah, we are happy that our team could give you a positive, professional purchase experience! Thank you for choosing Lexus of Pembroke Pines and taking the time to leave us a great review. We hope you are loving your new car!

April 01, 2021

Fallse advertising on their tires sale as indicated so big in numerous postings in their service area "WILL MATCH OR BEAT ANY PRICE FROM ANY STORE". presented one said they can't and still stick to their More

by ADSJ25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Garcia, jose
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Apr 19, 2021 -

Lexus of Pembroke Pines responded

It is disappointing to see your feedback as we try to find the best option for shoppers. I do apologize if we left the wrong impression and I'd like to assure you that we would never intentionally mislead a guest. I can see that you are frustrated and I am here to take your call if you'd like to speak further. Osiris Barcelo - Service Manager - (954) 443-2332

April 01, 2021

I had an amazing experience with lexus, me and my son went to get his 1st car. And our sales person Lorena Ortiz was just wonderful. I will recommend her and lexus of Pembroke Pines to everybody. Th More

by Juniorholden1979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lorena Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2021 -

Lexus of Pembroke Pines responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that Lorena took such good care of you and your son here at Lexus of Pembroke Pines, and we will certainly let her know that you appreciate her help. We hope that your son continues to enjoy his first car!

April 01, 2021

The service was very attentive and I received updates throughout my day about my cars work. Overall had a great experience and everyone was friendly. More

by biancamen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Osiris Barcelo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2021 -

Lexus of Pembroke Pines responded

We are thrilled that our team gave you such efficient, communicative service! Thank you for your business and your confidence in Lexus of Pembroke Pines. Drive safely!

April 01, 2021

Lexus has a great customer service personnel. It’s always a pleasure to work with them. Friendly, knowledgeable staff. It’s been a pleasure to to work again with lexus. More

by bpaniagua
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michele Alter
Other Employees : Mohammed I Yousuff
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Apr 02, 2021 -

Lexus of Pembroke Pines responded

Thank you for taking the time to leave us a review! It is always a pleasure to assist you here at Lexus of Pembroke Pines, and it means a lot to know that you enjoy working with us. We look forward to your next visit!

April 01, 2021

Excellent service my service rider is amazing Jeremy Excellent service my service rider is amazing Jeremy He’s attentive and makes us feel at home. We are very happy with him and refer him to our fri More

by CEMENA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2021 -

Lexus of Pembroke Pines responded

Thank you for your business and your confidence in Jeremy! We appreciate your recommendation here at Lexus of Pembroke Pines. Safe travels until we see you next!

April 01, 2021

Excellent service with a friendly and attentive demeanor, highly recommend Jeremy because he is there to make sure you enjoy your car without any headaches. More

by EARLJJJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2021 -

Lexus of Pembroke Pines responded

We appreciate your business and your confidence in Jeremy! Thank you from all of us at Lexus of Pembroke Pines and safe travels until we see you next.

Apr 02, 2021 -

EARLJJJ responded

Excellent service with a friendly and attentive demeanor, highly recommend Jeremy Rivera because he is there to make sure you enjoy your car without any headaches.

April 01, 2021

Frank Marcella the best he due everything to make me happy same as richard monivis very profesional thanks I bye the 2021 Lexus convertible Iam very happy More

by ARVELORUBEN
Recommend Dealer
Yes
Employees Worked With
Richard Monivis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Marsala
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2021 -

Lexus of Pembroke Pines responded

Congratulations on your new 2021 Lexus Convertible! We are thrilled to read your positive feedback about Frank and Richard. Thank you for giving Lexus of Pembroke Pines your business!

April 01, 2021

It’s always a pleasure when I bring my Lexus for services, the staff is very friendly and professional, special thanks to Jeremy and also Alex who serviced my car. More

by annawright
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex - mechanic
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Apr 02, 2021 -

Lexus of Pembroke Pines responded

Anna, thank you for taking the time to leave us a review! It is always a pleasure to service your vehicle here at Lexus of Pembroke Pines, and we will certainly let Jeremy and Alex know that you appreciate the help. We look forward to your next visit!

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