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Lexus of Pembroke Pines
Pembroke Pines, FL
16,477 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running!
Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
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Showing 16,478 reviews
April 07, 2021
I will never purchase a car from here ever again. The customer service was not up to par and i felt as if i swindle buying a car with an open recall should be told to the buyer customer service was not up to par and i felt as if i swindle buying a car with an open recall should be told to the buyer More
by Kayy
Verified Customer
April 07, 2021
Excellent Service, people are friendly. Appointment on time. Waiting time reasonable. Car nicely clean. People at payment and at picking up car super friendly and educated. time. Waiting time reasonable. Car nicely clean. People at payment and at picking up car super friendly and educated. More
by antoniogarcia726
Employees Worked With
April 07, 2021
Andre is always very attentive and helpful. I took my car for regular service maintenance and was happy with the service. I would have liked to get in to Andre a little faster as I waited 20 minutes after le for regular service maintenance and was happy with the service. I would have liked to get in to Andre a little faster as I waited 20 minutes after leaving my car however I’m happy with this dealership More
by Dchibas
Employees Worked With
Andre
April 07, 2021
I did not personally deal with this dealership. My car purchase was handled by Palm Beach County’s Gold Coast Federal Credit Union’s Auto Advisor. purchase was handled by Palm Beach County’s Gold Coast Federal Credit Union’s Auto Advisor. More
by B591342
Employees Worked With
April 07, 2021
Steve, is very attentive, friendly and polite. He answer all my questions. I did not feel any pressure from him at all. Overall, it was considered good experience. all my questions. I did not feel any pressure from him at all. Overall, it was considered good experience. More
by Tontonic
Employees Worked With
Steve Pastukhov
April 07, 2021
Great customer service. Service representative Jeremy is the greatest. He is the reason I continue to bring my thirteen year old automobile to Lexus of Pembroke Pines. the greatest. He is the reason I continue to bring my thirteen year old automobile to Lexus of Pembroke Pines. More
by MEMORGAN
Employees Worked With
April 07, 2021
Great professional service. Love the lexus courtesy. I had a last minute service and Scott accommodated me. Thank you. Lexus will always be promo uno with me. had a last minute service and Scott accommodated me. Thank you. Lexus will always be promo uno with me. More
by Nettem69
April 07, 2021
John Steigele is the Best... should be the model for all of your service specialists! He always displays the utmost customer service skills and makes sure the job is done right! of your service specialists! He always displays the utmost customer service skills and makes sure the job is done right! More
by BurgessJE
Employees Worked With
John Steigele
April 07, 2021
Great Deal, Delivered vehicle perfect. All your employees with this deal were knowledgeable and made things very easy. You have my vote to tell my friends about you. with this deal were knowledgeable and made things very easy. You have my vote to tell my friends about you. More
by HRAPP3678
April 07, 2021
The experience was effortless from beginning to end. They had a courtesy vehicle for me and then texted me when my car was ready. Very smooth and organized. They had a courtesy vehicle for me and then texted me when my car was ready. Very smooth and organized. More
by mclinares
Employees Worked With
Andre, Service Advisor
