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Lexus of Pembroke Pines
Pembroke Pines, FL
16,497 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running!
Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
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Showing 16,497 reviews
April 21, 2021
What a pleasure doing business here. This is the second car we purchase. I also would like to recognize and acknowledge Angel Corchado that made this deal happen. car we purchase. I also would like to recognize and acknowledge Angel Corchado that made this deal happen. More
by PGOMEZ62
Verified Customer
April 20, 2021
No customer service... no call back after car diagnosis and not complete information .... i had to call and follow up on my car......wish I could give NEGATIVE rating for the service I received. and not complete information .... i had to call and follow up on my car......wish I could give NEGATIVE rating for the service I received. More
by CONTACTKINNARY
Employees Worked With
Sebastian
April 20, 2021
Rod FULLER was very professional and attentive to our Lexus NX Service. He deserve a 5 stars rating. Alex Whitmon, in Sales is very attentive, very nice, and shows CARs-SUV with courtesy to Custome Lexus NX Service. He deserve a 5 stars rating. Alex Whitmon, in Sales is very attentive, very nice, and shows CARs-SUV with courtesy to Customers final decision. He sold our 2017 Lexus NX200 and we will return to him in the future when we decide to buy or lease e NEW model. More
by FGA24
Employees Worked With
April 20, 2021
Lexus of Pembroke Pines is efficient, and friendly. I have always trusted my car's service to them. My RX350 has over 190,000 miles and still runs great, thanks to the quality of the vehicle and the exc have always trusted my car's service to them. My RX350 has over 190,000 miles and still runs great, thanks to the quality of the vehicle and the excellent work of the Service Department. More
by davidmlong1981
Employees Worked With
Jeff
April 20, 2021
In the 45 years I have been purchasing cars from dealerships, Lexus of Pembroke Pines by far has the best customer service I have experienced. Keep up the great work. dealerships, Lexus of Pembroke Pines by far has the best customer service I have experienced. Keep up the great work. More
by EDCAT56
Employees Worked With
Jeffrey Hernandez
April 20, 2021
As always, my service experience at Lexus of Pembroke Pines was efficient, friendly, and of the highest quality. It makes for a very pleasant experience overall! Pines was efficient, friendly, and of the highest quality. It makes for a very pleasant experience overall! More
by HappyGuy
Employees Worked With
Isidro Garcia
April 20, 2021
Lexus has the best customer service and they work with you no matter what. I truly am happy with my lease purchase and the treatment. you no matter what. I truly am happy with my lease purchase and the treatment. More
by ERIKAJ1982
April 19, 2021
The service that was needed was performed, 5000 mile service.. The carwash detail was sub-standard. Have to make a second appointment for the tint repair. service.. The carwash detail was sub-standard. Have to make a second appointment for the tint repair. More
by awhittyone1
Employees Worked With
April 19, 2021
Dealing with Jeffrey Hernandez as a service writer was a pleasure. He always answers the phone and was informative every step of the way. I liked the fact that he did not pressure you into anything. pleasure. He always answers the phone and was informative every step of the way. I liked the fact that he did not pressure you into anything. More
by ALVIN_S1
Employees Worked With
Jeffrey Hernandez
April 19, 2021
Excellent customer service from Jose Camara service manager and also the Service advisor Andre Rust from Lexus of Pembroke Pines. They were very efficient and willing to assist me in my car requests. manager and also the Service advisor Andre Rust from Lexus of Pembroke Pines. They were very efficient and willing to assist me in my car requests. More
by MAYEDNP
Employees Worked With
Jose Camara and Andre Rust from service
