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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
16,547 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 16,548 reviews

May 01, 2021

It is always a pleasure to deal with Lexus of Pembroke Pines. I book my appointments using John Steigele and am always pleased with the service he provides. More

by elizkros
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Steigele
May 03, 2021 -

Lexus of Pembroke Pines responded

Thank you for your loyalty to John and the team! We are grateful to have you as a Lexus of Pembroke Pines customer and we look forward to seeing you again down the road. Safe travels!

May 01, 2021

Very efficient and professional. I liked that they kept the door open for more fresh air in the waiting area. Everyone wore masks so I felt comfortable. More

by TJACOBS3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
May 03, 2021 -

Lexus of Pembroke Pines responded

Thank you so much! Customer safety is our highest priority and we are glad to hear that this was reflected in your visit. Hope to see you next time at Lexus of Pembroke Pines!

April 30, 2021

I had such an amazing experience purchasing my new vehicle at Lexus of Pembroke Pines. I am extremely grateful to everyone that assisted me. Richard Monivis was extremely helpful and such great custo More

by Jess.rivera12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Monivis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Marsala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2021 -

Lexus of Pembroke Pines responded

Thank you, Jess, for reviewing Lexus of Pembroke Pines! It is wonderful to hear that Richard and Frank were so helpful during the purchase of your vehicle. On behalf of everyone here, congrats and safe travels!

April 30, 2021

My experience with this dealership was good the service advisor was very professional, the only problem i've found is the waiting time was way too long. More

by PMONTLOUIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Rust
Apr 30, 2021 -

Lexus of Pembroke Pines responded

We appreciate your patience throughout this process as well as this feedback. Thank you for visiting Lexus of Pembroke Pines for your auto service needs! We hope for the chance to assist you in the future.

April 30, 2021

Sebastian was my service advisor he was had a long lunch But Jose was able to attend me very quick and efficiently plus he was very professional and polite! More

by CAROLYNAIGLESIAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
Apr 30, 2021 -

Lexus of Pembroke Pines responded

Carolyn, thank you for taking the time to leave us this review. We are pleased to hear that Jose took good care of you, and we will certainly pass along your feedback to our team. We do strive for five-star service, so if there is anything more I can do to assist you, please don't hesitate to give me a call. Thank you, Osiris Barcelo - Service Manager - (954) 443-2332

April 30, 2021

My experience was fantastic. Richard Monvies was the best. He was extremely knowledgeable and took the time to explain things. Mr. Monvies is an asset to Lexus More

by henry27
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Monivis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2021 -

Lexus of Pembroke Pines responded

Henry - Thank you for sharing such excellent feedback about Richard! We love to hear that he provided informative service which made your car-buying experience a success. Happy driving in your new ride! - Lexus of Pembroke Pines team

April 30, 2021

Nick Holden was kind caring and considerate and directed us to the right car that our finances would allow . Reggie King is always a good man to have on board and help with the transaction. More

by FCOLIN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Holden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reggie King
Apr 30, 2021 -

Lexus of Pembroke Pines responded

Customer feedback is important to us and we really appreciate you taking time to post about your purchasing experience. Thank you for mentioning Nick and Reggie! All of us at Lexus of Pembroke Pines wish you safe travels in your new ride.

April 30, 2021

Very Professional always returned my calls and kept me up to speed on everything. I give Ms Green above a 10 thanks u very much More

by Breedx10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ZGreen@czag.net Zoe Green
Apr 30, 2021 -

Lexus of Pembroke Pines responded

Thank you so much for being a great Lexus of Pembroke Pines customer! It's wonderful to hear that you received communicative service from Ms. Green and our team. Enjoy your weekend!

April 30, 2021

Excellent service and timely service as always. Mellisa, my service agent, personally assisted with resolving a phone communication issue I was having with the radio. More

by EVO4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mellisa
Apr 30, 2021 -

Lexus of Pembroke Pines responded

Thank you for the feedback! We're glad to hear you had another excellent experience here at Lexus of Pembroke Pines and look forward to serving you again in the future!

April 30, 2021

Having been a customer for about twelve years....there is a reason I keep returning. Excellent service both sales and repair! Mike Banks and Andre Rust....wouldn’t go anywhere else! More

by Brucegam1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Banko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moez Sachedina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andre Rust
Apr 30, 2021 -

Lexus of Pembroke Pines responded

A big thanks for the fantastic review from all of us here at Lexus of Pembroke Pines! We're proud to have been your go-to dealership for over a decade and it's always a pleasure seeing you back with us, Bruce. We'll be sure to pass along your kind words to Mike and Andre. See you next time!

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