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Lexus of Pembroke Pines

Pembroke Pines, FL

Overview
Employees
Reviews
Vehicles
4.6
16,459 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 16,460 reviews

October 28, 2021

Randy made sure to expedite the service from being moved back from 3rd place to 8th More

by LHERNANDEZ30
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Randy Ramos
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Oct 28, 2021 -

Lexus of Pembroke Pines responded

We'll always take the opportunity to accommodate our guests if we can at Lexus of Pembroke Pines. We love hearing that Randy went the extra mile for you and made your service visit so swift. Thank you for leaving us a 5 star rating, and we look forward to your next service visit!

October 28, 2021

They got me in without an appointment for an oil change and tire rotation. Kept me informed of the status of my vehicle being service. More

by honey7c70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erickson Molina
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Oct 28, 2021 -

Lexus of Pembroke Pines responded

We're so glad we could fit you in to get your service needs squared away for you. Thank you for your confidence in the service team at Lexus of Pembroke Pines, and whenever you need us next, we'll be here!

October 28, 2021

Service Rep - Sebastian Mejia was very helpful. He provided me with regular updates on the status of my vehicle and ensured I was satisfied with the work done.. I was very impressed by his attentive More

by DK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Mejia
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Oct 28, 2021 -

Lexus of Pembroke Pines responded

Thanks for giving Sebastian a shoutout! We're pleased that he was informative, attentive, and great to work with. We appreciate your confidence in our team's work, and we'll see you again next time here at Lexus of Pembroke Pines.

October 28, 2021

Sales person was very helpful polite and wore a smile. Closer was pleasant and extremely and courteous as well. More

by ETNYSALSERA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adeel Sadiq
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Oct 29, 2021 -

Lexus of Pembroke Pines responded

We are thrilled that you were so well taken care of by our team! Thank you for your business and your kind review of Lexus of Pembroke Pines. We hope you are loving your new car!

October 27, 2021

Great attention and service. Nice people.The awaiting time was one hour and half, no bad for a year service maintenance. More

by REINIERODICIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres Gutierrez
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Oct 27, 2021 -

Lexus of Pembroke Pines responded

We are happy that we could provide you with efficient, top-notch service! Thank you for choosing Lexus of Pembroke Pines for your auto needs, we are grateful to have you as a customer. Drive safely!

October 27, 2021

Very efficient service! Mr Isidro Garcia is exemplary in providing the service and patiently explained all the questions I have. This is the best experience I had in vehicle services. Mr José, Isidro’s su More

by WANG54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isidro Garcia
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Oct 27, 2021 -

Lexus of Pembroke Pines responded

It makes us so happy that Isidro was wonderful to work with and that he answered all your questions. We appreciate the kind words about José as well, and we look forward to taking care of you again next time. --The Lexus of Pembroke Pines team

October 27, 2021

Great. The manager that worked on my case was exceptional and helpful. I thank him More

by lilyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose camara
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Oct 27, 2021 -

Lexus of Pembroke Pines responded

We are delighted that you had such a positive experience with our team! Thank you for choosing Lexus of Pembroke Pines, we look forward to welcoming you back for your future service needs.

October 27, 2021

Lexus of Pembroke Pines is always helpful and courteous. They offer some of the best customer service every time! More

by melissauguccioni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Steigle
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Oct 27, 2021 -

Lexus of Pembroke Pines responded

Thank you for your business and your confidence in our team! We are thrilled that you are a happy Lexus of Pembroke Pines customer and we hope to see you again down the road. Have a wonderful day!

October 27, 2021

Thank you Mr Andres Gutierrez, I never before Had a customer service with an extra mile you are awesome definitely come back to you for my next service. More

by rangarita1
Recommend Dealer
Yes
Employees Worked With
Gutierrez
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Oct 27, 2021 -

Lexus of Pembroke Pines responded

It makes us so happy that Andres was wonderful to work with. We are happy that we were helpful, and we look forward to seeing you again next time.

October 27, 2021

Andre is an excellent service advisor. He has been my advisor for many years, and he takes great care of me. More

by s_sweet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Rust
Report | Print
Oct 27, 2021 -

Lexus of Pembroke Pines responded

We're thrilled to hear that Andre has always taken such great care of you and your vehicle. Thank you for taking a moment to share - the entire Lexus of Pembroke Pines team is deeply grateful! Till next time!

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