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Lexus of Orlando

Orlando, FL

3.5
191 Reviews

5725 Major Blvd

Orlando, FL

32819

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191 Reviews of Lexus of Orlando

February 01, 2021

Wesley Noll and William Fogleman were great with excellent customer service and treat you royally with their patience and knowledge. I got far better service than any other dealership and this deale More

by amat
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Sales Manager , William "Perry" Fogleman, Wesley Noll, Ricardo Rivera
Feb 04, 2021 -

Lexus of Orlando responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Silvia Mickle | Guest Relations Director | Lexus of Orlando

January 29, 2021

I would not recommend this place to anyone! They sold me a broken car. they just wanted my money. Before purchasing the car, they told me nothing was wrong with the car. I barley made it out the parking lot More

by Sarah S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bryan Rivera
Feb 04, 2021 -

Lexus of Orlando responded

Thank you for sharing your feedback regarding your recent visit to our dealership. We are currently reviewing your comments and if you would like to provide additional information please contact Silvia Mickle at Silvia.Mickle@lexusoforlando.com.

January 08, 2021

I've never had a worse experience in trying to buy a vehicle. For several days I attempted to purchase a vehicle but they continued to give me excuses and then informed me "it sold to another buyer." I More

by nelskj02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gary Gordon, Marcus Beckford, Ricardo Rivera
Jan 14, 2021 -

Lexus of Orlando responded

Thank you for sharing your feedback regarding your recent visit to our dealership. We are currently reviewing your comments and if you would like to provide additional information please contact Silvia Mickle at Silvia.Mickle@lexusoforlando.com.

January 07, 2021

Chris is the best in the business. I wouldn’t buy a Lexus from anyone else. It can get bad when walking into a dealerships, but not the way I was treated at Lexus. More

by Tjkress
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Yurocko
Jan 12, 2021 -

Lexus of Orlando responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Silvia Mickle | Guest Relations Director | Lexus of Orlando

January 06, 2021

This is the third Lexus that I have purchased from Chis. He is always a pleasure to deal with and I appreciate the assistance as always. More

by msaylor
Recommend Dealer
Yes
Employees Worked With
Christopher Yurocko
Jan 11, 2021 -

Lexus of Orlando responded

Thank you so much for the nice review! We couldn't be happier that you enjoyed your experience here at our dealership and that Chris was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, Silvia Mickle | Guest Relations Director | Lexus of Orlando

December 23, 2020

Edward, Luis, Gigi and Jay were great! Excelent service, very cordial and extremely efficient. We got an amazing deal and they were straight forward from beginning to end. Anyone looking for a new vehicle p More

by Gbarreto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edward Lama, Yehurison "Jay" Marmol, Brandon Erlichman, Gladimar "Gigi" Alvarado, Luis Becerra, Ricardo Rivera
Dec 29, 2020 -

Lexus of Orlando responded

We are pleased to hear that you had an excellent experience with Edward, Luis, Gigi, Jay and the rest of our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Sincerely, Silvia Mickle | Guest Relations Director | Lexus of Orlando

December 21, 2020

Excellent customer service from the moment you call to inquire down to after your purchase is final. This dealership is top notch and it is ran extremely well. Fair pricing, great rebate, decent trade in More

by Debbie M.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian G - salesman, Brian Hendricks, Kartal Topgul, Tara Russo
Dec 28, 2020 -

Lexus of Orlando responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service, and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Sincerely, Silvia Mickle | Guest Relations Director | Lexus of Orlando

December 19, 2020

Diana, did awesome job. She was not rushing to sell, rather she was kind and humble to answer all my questions with patience.I would recommend Diana for all of my friends. More

by Sreek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diana Colina
Dec 23, 2020 -

Lexus of Orlando responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Silvia Mickle | Guest Relations Director | Lexus of Orlando

December 16, 2020

Diana made our car buying experience very pleasant. She took care of all our needs and made the transition from old car to new a smooth one. We will definitely be buying with her in the future. More

by Marchmommy1009
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Hendricks, Taybet "Tia" Siso, Diana Colina
Dec 21, 2020 -

Lexus of Orlando responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Silvia Mickle | Guest Relations Director | Lexus of Orlando

December 14, 2020

Diana literally was amazing ! She is such a sweet person and she was so positive. I am so grateful to have met her she made the whole car buying process so smooth and gentle. I appreciate everything she did More

by jessicanicole1221
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diana Colina
Dec 16, 2020 -

Lexus of Orlando responded

We loved reading this review! Happy customers are our aim, and it appears Diana really hit the bullseye. We’ll make sure to share your experience with her, and if you have any further questions or worries, we’re always available to help. Sincerely, Silvia Mickle | Guest Relations Director | Lexus of Orlando

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