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Lexus of Orlando

Orlando, FL

3.5
191 Reviews

5725 Major Blvd

Orlando, FL

32819

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191 Reviews of Lexus of Orlando

April 03, 2021

Will provided such great service we bought a second car from him! He is responsive, knowledgeable and caring! We will send friends and we will be back! Thanks Will! More

by Wendy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William "Perry" Fogleman
Apr 07, 2021 -

Lexus of Orlando responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Silvia Mickle | Guest Relations Director | Lexus of Orlando

March 27, 2021

Second preowned vehicle purchase from Lexus of Orlando. Isaiah Aguilar assisted with both purchases. Mr. Aguilar was very attentive and answered all questions. He listened and was never pushy or overbear More

by Jebkissfl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaiah Aguilar, Justin McCall
Mar 31, 2021 -

Lexus of Orlando responded

We cannot thank you enough for your wonderful review of Lexus Of Orlando and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Silvia Mickle | Guest Relations Director | Lexus of Orlando

March 25, 2021

Franklin was very attentive and kind! He helped us throughout the paper work and explained everything until we understood! He is great at his job! More

by Marialindadib
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Franklin Almeida
Mar 30, 2021 -

Lexus of Orlando responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Silvia Mickle | Guest Relations Director | Lexus of Orlando

March 22, 2021

She didn’t even want to negotiate with me after she found out I work on cars for a living. She lied saying she had to go talk to the used car manager about my trade in value. I called the dealership after le More

by Jrcrescenzo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Taybet "Tia" Siso
Mar 31, 2021 -

Lexus of Orlando responded

Thank you for sharing your feedback regarding your recent visit to our dealership. We are currently reviewing your comments and if you would like to provide additional information please contact Silvia Mickle at Silvia.Mickle@lexusoforlando.com.

March 15, 2021

If zero stars was an option that's what I'll give Olga. She was impatient and rude. Went to Lexus of winter park next day and purchase vehicle. More

by Wil.celestin
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Olga Ishchenko
Mar 18, 2021 -

Lexus of Orlando responded

Thank you for sharing your feedback regarding your recent visit to our dealership. We are currently reviewing your comments and if you would like to provide additional information please contact Silvia Mickle at Silvia.Mickle@lexusoforlando.com.

March 09, 2021

Great buying experience. I appreciated the no pressure buying experience. Diana was great to work with. She provided timely information. She was available to answer questions. More

by janio.sanchez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diana Colina
Mar 12, 2021 -

Lexus of Orlando responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, Silvia Mickle | Guest Relations Director | Lexus of Orlando

February 24, 2021

Very pleased with Lexus of Orlando. Recent purchase of RX 350 and trade in of my lease end vehicle. Gaby in Internet sales arranged for us to see Mrs. Olga, Sales Manager with our requests. Olga found a prof More

by ZENMD007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure if this is the same Miguel in sales Product Specialist 5 Stars , Olga Ishchenko, Ricardo Rivera, Gabriella Garcia, Miguel Santos
Mar 01, 2021 -

Lexus of Orlando responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Lexus Of Orlando, we value our customers and we look forward to seeing you on your next visit. Sincerely, Justin True Courtesy Chevrolet General Manager jtrue@courtesysd.com

February 19, 2021

Worked with 5 dealerships in central Florida on the exact car specs I was looking for. Others either tried pushing me towards colors/mileage/packages I didnt want, or flat out lied about condition of the car More

by tjsmith2789
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jasalyn and Gabriella Garcia
Feb 24, 2021 -

Lexus of Orlando responded

Tj, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Silvia Mickle | Guest Relations Director | Lexus of Orlando

February 06, 2021

Miguel was great to work with. He was very professional and knowledgeable about the car. I highly recommend him and would buy from him again. More

by DrFrazi59
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yehurison "Jay" Marmol, Gladimar "Gigi" Alvarado, Taybet "Tia" Siso, Miguel Santos
Feb 10, 2021 -

Lexus of Orlando responded

Thank you for taking the time to write this review. We couldn't be happier that you enjoyed your experience here at our dealership and that Miguel was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, Silvia Mickle | Guest Relations Director | Lexus of Orlando

February 02, 2021

Friendly, met us at the door and was willing to assist us. She asked if we were looking for a car and is used or new. Pleasant experience with her. Salesman did things we did not request due to already ha More

by Baytoncrazy7
Price
Recommend Dealer
No
Employees Worked With
Luis Jurado, Huimei "Mei" Hu
Feb 08, 2021 -

Lexus of Orlando responded

Thank you for sharing your feedback regarding your recent visit to our dealership. We are currently reviewing your comments and if you would like to provide additional information please contact Silvia Mickle at Silvia.Mickle@lexusoforlando.com.

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