Lexus of Orlando
Orlando, FL
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191 Reviews of Lexus of Orlando
Will provided such great service we bought a second car from him! He is responsive, knowledgeable and caring! We will send friends and we will be back! Thanks Will! from him! He is responsive, knowledgeable and caring! We will send friends and we will be back! Thanks Will! More
Second preowned vehicle purchase from Lexus of Orlando. Isaiah Aguilar assisted with both purchases. Mr. Aguilar was very attentive and answered all questions. He listened and was never pushy or overbear Isaiah Aguilar assisted with both purchases. Mr. Aguilar was very attentive and answered all questions. He listened and was never pushy or overbearing. I highly recommend Isaiah for any new or preowned vehicle purchase at Lexus of Orlando. Mr. Justin McCall was equally attentive and helpful. These two gentlemen contributed to a very pleasant car buying experience. More
Franklin was very attentive and kind! He helped us throughout the paper work and explained everything until we understood! He is great at his job! throughout the paper work and explained everything until we understood! He is great at his job! More
She didn’t even want to negotiate with me after she found out I work on cars for a living. She lied saying she had to go talk to the used car manager about my trade in value. I called the dealership after le out I work on cars for a living. She lied saying she had to go talk to the used car manager about my trade in value. I called the dealership after leaving and the used car manager was off!! Wow!! She struggled to do basic math and was quoting the wrong prices. Not once did she ask how much my family makes in income. She didn’t even asked if I rent or own. FYI I own with no mortgage paid cash! Tia I had $8,000 cash in my pocket but no problem, Tesla wants my money . Lexus customer service is 💩 More
If zero stars was an option that's what I'll give Olga. She was impatient and rude. Went to Lexus of winter park next day and purchase vehicle. She was impatient and rude. Went to Lexus of winter park next day and purchase vehicle. More
Great buying experience. I appreciated the no pressure buying experience. Diana was great to work with. She provided timely information. She was available to answer questions. buying experience. Diana was great to work with. She provided timely information. She was available to answer questions. More
Very pleased with Lexus of Orlando. Recent purchase of RX 350 and trade in of my lease end vehicle. Gaby in Internet sales arranged for us to see Mrs. Olga, Sales Manager with our requests. Olga found a prof 350 and trade in of my lease end vehicle. Gaby in Internet sales arranged for us to see Mrs. Olga, Sales Manager with our requests. Olga found a professional Product Specialist named Miguel who very patiently took care of us. My wife tested several models and finally selected the vehicle she wanted. This team operated so well and the finance department with Mr. Ricardo closed the deal. Thank you so much for your dedication and professionalism. More
Worked with 5 dealerships in central Florida on the exact car specs I was looking for. Others either tried pushing me towards colors/mileage/packages I didnt want, or flat out lied about condition of the car car specs I was looking for. Others either tried pushing me towards colors/mileage/packages I didnt want, or flat out lied about condition of the car. I drove over two hours to Lexus Orlando to pick up the exact car I had been looking for. Gabbie texted me over the weekend while it was still going through the intake process. That allowed us to work through the deal so I could grab it before it even hit the lot. She had me work with Jasalyn on-site who was also phenomenal to work with. Even though I am two hours away, I dont see myself working with another Lexus dealer for my next purchase. Worth the drive. More
Miguel was great to work with. He was very professional and knowledgeable about the car. I highly recommend him and would buy from him again. and knowledgeable about the car. I highly recommend him and would buy from him again. More
Friendly, met us at the door and was willing to assist us. She asked if we were looking for a car and is used or new. Pleasant experience with her. Salesman did things we did not request due to already ha us. She asked if we were looking for a car and is used or new. Pleasant experience with her. Salesman did things we did not request due to already having secured financing when we walked in the door and did not ask or need dealer financing of which they ran hard inquiry anyway. More