Lexus of Orlando

My wife and I went to the dealership today and wanted to purchase a 2021 IS 350F Sport. The car was MSRP at $48,745.00 with an additional market value of $4,387.00 with a total of $53,132.00. The dealership purchase a 2021 IS 350F Sport. The car was MSRP at $48,745.00 with an additional market value of $4,387.00 with a total of $53,132.00. The dealership refused to negotiate with us at all. So beware that cars are being marked up beyond the MSRP because of the market right now. If you’re looking for a new car wait till next year. The one thing I really didn’t appreciate is the ‘Sales Manager’ putting down the BMW I’m driving and the fact we were considering buying another BMW. Lacking a bit of professionalism More

Based on Gaby recommendations my wife and I were introduced to Chuck for leasing a car , our experience with these two associates have been great and we are so thankful to meet them . We got our fav introduced to Chuck for leasing a car , our experience with these two associates have been great and we are so thankful to meet them . We got our favorite car and Chuck has been an extra helpful and courteous. We salute them and a great service. Our experience with financial people also was so pleasent, Justin and Brian superb service . More

We dealt with Gigi, Luis, and Hanna. Gigi was very knowledgeable and helpful with tracking down the exact car I wanted. Luis was easy to communicate with and provided us with all the information we ne knowledgeable and helpful with tracking down the exact car I wanted. Luis was easy to communicate with and provided us with all the information we needed to make it a seem less process. Hanna was there to ensure we knew everything we needed to know about the IS 350 F sport me and my fiancé bought. She was very courteous and respectful. Overall we had a great experience at Lexus of Orlando. Thank you! - Corey and Mike More

I was looking at the inventory of cars on line. After that a sales agent kept calling me daily, leaving massages. When I called back and told him my choices and the details of the car I wanted to trade i that a sales agent kept calling me daily, leaving massages. When I called back and told him my choices and the details of the car I wanted to trade in, he told me he will call back but never did! Very poor customer service. More

Wes was great! He kept me up to date through the entire process. He really went above and beyond to make sure my family was comfortable while waiting through the process. Not easy with a toddler but he mad process. He really went above and beyond to make sure my family was comfortable while waiting through the process. Not easy with a toddler but he made it quick and welcoming. Thanks Wes! More

LOUSY PHONE CALL BACKS(CALLED 10 TIMES RECD 2 BACK),.LOUSY CAR APPRASIALS(CHANGED $3600 FROM ON LINE APPRASIAL B4 I GOT THERE SO I NEVER WENT.SENT GIRL FRIEND THERE TO VIEW CAR SHE WAS TURNED AWA BACK),.LOUSY CAR APPRASIALS(CHANGED $3600 FROM ON LINE APPRASIAL B4 I GOT THERE SO I NEVER WENT.SENT GIRL FRIEND THERE TO VIEW CAR SHE WAS TURNED AWAY CAR IN SHOP BING WORKED ON BUT WAS ADVERTISING IT (90 MILES AWAY).IVE PURCHASED CLOSE TO 80 CARS IN MY LIFE TIME THIS WAS THE WORST DEALER EXPIERENCE IVE EVER HAD !!!! IM 66.A SALESMAN GOT FIRED DURING MY BUYING PROCESS..... More

Great customer service. No pressure to buy from. Fast service getting me into my new car and had old car next to new one so that I could transfer all my stuff. service getting me into my new car and had old car next to new one so that I could transfer all my stuff. More

Worked with Gigi from BD. She let me know of available IS 350 fsports. Worked with Alaa and Shephine. Test drove IS350. Closed sale. Wonderful service and customer experience. The winter park team made the c 350 fsports. Worked with Alaa and Shephine. Test drove IS350. Closed sale. Wonderful service and customer experience. The winter park team made the car buying experience painless. thank you! More

Want to buy a your next car? Go to Lexus of Orlando, great staff! Especially Mei Hu their product specialist. Very pleased with her service. great staff! Especially Mei Hu their product specialist. Very pleased with her service. More