Lexus of Orlando
Orlando, FL
Filter Reviews by Keyword
By Type
191 Reviews of Lexus of Orlando
Wow where can I start! From beginning to end excellent service! I Diana made this car buying experience so easy and welcoming! I told her what I was looking for and as soon as the car got to the store she service! I Diana made this car buying experience so easy and welcoming! I told her what I was looking for and as soon as the car got to the store she contacted me and made everything happen smoothly! I have recommended already 2 friends to her and will continue to do so! She is the best! More
Too big for their britches. Six unreturned phone calls in two days. xxxx will freeze over before I consider buying another car from them again. A simple request and they can't even extend the professional co two days. xxxx will freeze over before I consider buying another car from them again. A simple request and they can't even extend the professional courtesy of a return phone call. More
Lexus of Orlando was excellent from start to driving off in our new SUV. Luis Becerra was very polite professional and knowledgeable of the vehicle The dealership had more inventory than any other in our J in our new SUV. Luis Becerra was very polite professional and knowledgeable of the vehicle The dealership had more inventory than any other in our Jacksonville area I would definitely recommend starting with Luis Michel & Tami Perussault More
Gigi was paramount in ensuring that I had an amazing Gigi was paramount in ensuring that I had an amazing purchasing experience at Lexus of Winter Park. She was instrumental in scheduling my visit, set Gigi was paramount in ensuring that I had an amazing purchasing experience at Lexus of Winter Park. She was instrumental in scheduling my visit, setting me up with a floor salesman and following up after my purchase to confirm that the visit met my expectations. She is A+ and I will surely be a return customer! More
No pressure sales. Was able to take care of the entire sale through text and never go to the dealership. Loved it. No dealer fee or hidden addendums. Thank you Gigi. Thanks to Jonathan for deliverin sale through text and never go to the dealership. Loved it. No dealer fee or hidden addendums. Thank you Gigi. Thanks to Jonathan for delivering. More
Tara was fantastic! She did a great with me, as an out of town buyer, getting pricing and the details of the purchase worked out prior to my arrival. She also followed up prior to our meeting to ensure we we town buyer, getting pricing and the details of the purchase worked out prior to my arrival. She also followed up prior to our meeting to ensure we were taken care of prior to arrival. Upon arrival Diana and Bryan took great care of us, showing us the vehicle, going over the features and getting us squared away with the deal. Everything was amazing, what we negotiated was what we agreed to and no surprises. My wife and I were very pleased to have purchased at Lexus of Orlando. Brian in finance was great as well 👍. Overall amazing experience and will definitely purchase at Lexus of Orlando again! Thank you Lexus team!!! More
Excellent communication and very happy with a very smooth process, we are both very happy and very glad we made the decision to go with Lexus. Mark & Yvonne process, we are both very happy and very glad we made the decision to go with Lexus. Mark & Yvonne More
they worked with me and got me the price i wanted. Hasan, Brandon, Adam, Donny and of course Franklin did a phenomenal job getting me in and out what seemed like record timing! very happy although i will say Brandon, Adam, Donny and of course Franklin did a phenomenal job getting me in and out what seemed like record timing! very happy although i will say underwhelmed with the 2021 is 300 model but that has nothing to do with the dealership just a side note but all in all i found my next car and it worked out tremendously! More
I had a great experience all around. Tara, Donaldson, Robert, and Brian made the experience great and were very professional. I received a call immediately after submitting my paperwork online, scheduled Robert, and Brian made the experience great and were very professional. I received a call immediately after submitting my paperwork online, scheduled an appointment for that evening - Tara did a great job in setting that up. Robert worked with me for over an hour trying to find a car and exterior/interior color combination with my preferred options. After deciding on a vehicle, Donaldson worked with me with financing options, and Brian assisted me in completion of the paperwork. They stayed 2.5 hours past closing time to wrap everything up and deliver my new vehicle. Very happy with my experience at Lexus of Orlando and their team! More
So thankful with Diana, called her like 2-3 days before my wife birthday, and asked her to help me out with a nice surprise for her. Everything went smooth, my wife is so happy with her new Lexus, she didn my wife birthday, and asked her to help me out with a nice surprise for her. Everything went smooth, my wife is so happy with her new Lexus, she didn’t believe it all happened so quick. She took on a tour through the facilities and I was really impressed, a whole different game from other buying experiences, and trust me when I say that, I’ve been in the car business before. Thank you 🙏🏻 so much Diana. We’ll meet again. Hands 🙌🏼 down More