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Lexus of Orlando

Orlando, FL

3.5
191 Reviews

5725 Major Blvd

Orlando, FL

32819

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191 Reviews of Lexus of Orlando

December 14, 2020

Wow where can I start! From beginning to end excellent service! I Diana made this car buying experience so easy and welcoming! I told her what I was looking for and as soon as the car got to the store she More

by Today
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taybet "Tia" Siso, Ricardo Rivera, Diana Colina
Dec 16, 2020 -

Lexus of Orlando responded

Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from Diana and the rest of the Lexus Of Orlando team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Sincerely, Silvia Mickle | Guest Relations Director | Lexus of Orlando

December 04, 2020

Too big for their britches. Six unreturned phone calls in two days. xxxx will freeze over before I consider buying another car from them again. A simple request and they can't even extend the professional co More

by grimreeper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alexa,, Melissa Prieto
November 29, 2020

Lexus of Orlando was excellent from start to driving off in our new SUV. Luis Becerra was very polite professional and knowledgeable of the vehicle The dealership had more inventory than any other in our J More

by Tperussault
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neil Myrie, Brian Hendricks, Luis Becerra
Dec 02, 2020 -

Lexus of Orlando responded

Thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing Lexus Of Orlando! Best, Sincerely, Silvia Mickle | Guest Relations Director | Lexus of Orlando

November 23, 2020

Gigi was paramount in ensuring that I had an amazing Gigi was paramount in ensuring that I had an amazing purchasing experience at Lexus of Winter Park. She was instrumental in scheduling my visit, set More

by Foxc2008
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gladimar "Gigi" Alvarado
Nov 30, 2020 -

Lexus of Orlando responded

Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your purchase incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Sincerely, Silvia Mickle | Guest Relations Director | Lexus of Orlando

November 20, 2020

No pressure sales. Was able to take care of the entire sale through text and never go to the dealership. Loved it. No dealer fee or hidden addendums. Thank you Gigi. Thanks to Jonathan for deliverin More

by paul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan. , Gladimar "Gigi" Alvarado
Nov 20, 2020 -

Lexus of Orlando responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Lexus Of Orlando. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Silvia Mickle | Guest Relations Director | Lexus of Orlando

November 17, 2020

Tara was fantastic! She did a great with me, as an out of town buyer, getting pricing and the details of the purchase worked out prior to my arrival. She also followed up prior to our meeting to ensure we we More

by Kenwyn Harrilal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Hendricks, Bryan Rivera, Tara Russo, Diana Colina
Nov 20, 2020 -

Lexus of Orlando responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Silvia Mickle | Guest Relations Director | Lexus of Orlando

November 10, 2020

Excellent communication and very happy with a very smooth process, we are both very happy and very glad we made the decision to go with Lexus. Mark & Yvonne More

by Steelclohan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tara Russo
Nov 12, 2020 -

Lexus of Orlando responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Silvia Mickle | Guest Relations Director | Lexus of Orlando

November 10, 2020

they worked with me and got me the price i wanted. Hasan, Brandon, Adam, Donny and of course Franklin did a phenomenal job getting me in and out what seemed like record timing! very happy although i will say More

by ryry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hasan, Brandon Erlichman, Donaldson "Donny" Joseph, Adam Gomez, Franklin Almeida, Brandon Gracey
Nov 12, 2020 -

Lexus of Orlando responded

Thank you for leaving us this review. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely, Silvia Mickle | Guest Relations Director | Lexus of Orlando

November 09, 2020

I had a great experience all around. Tara, Donaldson, Robert, and Brian made the experience great and were very professional. I received a call immediately after submitting my paperwork online, scheduled More

by KARAGRAHAM15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Hendricks, Donaldson "Donny" Joseph, Tara Russo, Robert Kerekes
Nov 12, 2020 -

Lexus of Orlando responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Silvia Mickle | Guest Relations Director | Lexus of Orlando

October 12, 2020

So thankful with Diana, called her like 2-3 days before my wife birthday, and asked her to help me out with a nice surprise for her. Everything went smooth, my wife is so happy with her new Lexus, she didn More

by Josedanielquiroz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Olga Ishchenko, Diana Colina
Nov 12, 2020 -

Lexus of Orlando responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Silvia Mickle | Guest Relations Director | Lexus of Orlando

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