Lexus of Orlando
Orlando, FL
Filter Reviews by Keyword
By Type
192 Reviews of Lexus of Orlando
Bought the car of my dreams I have been looking at SC430s for over a year. I have never seen one offered by a Lexus dealer. (They stopped making them in 2010). Lexus of Orlando h I have been looking at SC430s for over a year. I have never seen one offered by a Lexus dealer. (They stopped making them in 2010). Lexus of Orlando had a 2004 for sale and I grabbed it up. Brian, in sales, was terrific. He was tops for his knowledge during the test drive, and the sales process. My only concern is that there was absolutely no warranty. Once I left the lot it was mine with no recourse. I have to trust that Lexus of Orlando wouldn't sell an older car like that if they didn't believe it was in "Lexus quality" condition. More
Steve is awesome Steve has been exclusively my advisor for almost 6 years and he has always treated me very well. He is always responsive to my emails and calls me ba Steve has been exclusively my advisor for almost 6 years and he has always treated me very well. He is always responsive to my emails and calls me back if he is busy. He knows how to treat customers and finds solutions to problems the best he can. Lexus Orlando is lucky to have him. Thank you. More
Great great great great job EMPLOYEE RATING "Steve is awesome" - Firefly80 Steve has been exclusively my advisor for almost 5 years and he has always treated me with kindness . EMPLOYEE RATING "Steve is awesome" - Firefly80 Steve has been exclusively my advisor for almost 5 years and he has always treated me with kindness . He is always responsive to my call or voicemail if it’s busy I get call back as soon that his fee , He knows how to treat customers and finds solutions to each problems alway doing his best to making leave happy he use to be my service advisor from the winter park location when he move to the Orlando location I didn’t happy at all at the end I had to follow him to the Orlando location . Lexus of Orlando from the bottom of my heart you are lucky to have Steven there he is great More
A great buying experience, Tia and Ari were very accommodating in making the deal happen. Ari picked us up from the car rental company in Orlando and drove us to the dealership. Tia and Ari were very accommodating in making the deal happen. Ari picked us up from the car rental company in Orlando and drove us to the dealership. This is SERVICE! Thank you all! More
Help above and beyond what was expected. Your employees went above and their duties. I accidentally left an envelope under the sun visor of the car I traded in. It was already at the auction, Your employees went above and their duties. I accidentally left an envelope under the sun visor of the car I traded in. It was already at the auction, yet they made the effort to locate it and dispose of it. Everyone I came in contact with at your dealership was polite and helpful. Unfortunately I can not recall their names. More
Beautiful architecture. Better Customer ServIce. After going to different luxury car dealerships in the Orlando area. Realised the car I wanted, in my preferred color combination was only available a After going to different luxury car dealerships in the Orlando area. Realised the car I wanted, in my preferred color combination was only available at the Lexus of Orlando dealership. I’m a regular Lexus customer. They have an excellent approach to customer satisfaction. Both of Lexus dealers in the Orlando Area (WinterPark and Orlando) surpass your expectations when it comes to make everything simple and easy. One single call, two quick test drives, traded in my old SUV. After a brisk wait, quickly signed the necessary documents; and suddenly I was driving home in my Brand New Lexus. Thank you guys! More
Awesome Service from Troy I went into the dealership with no intentions of buying a car. However, Troy the wonderful honest sales person went above and beyond my expectations. I went into the dealership with no intentions of buying a car. However, Troy the wonderful honest sales person went above and beyond my expectations. And I ended up leasing a beautiful NX300 F sport. Black on black. I would highly recommend the dealership and especially Troy! And outstanding service from Josh in service! Efficient and great communication! More
Great Customer service is great and they had us in and out in no time! Josh in the service dept is excellent. I would highly recommend this branch to go get Customer service is great and they had us in and out in no time! Josh in the service dept is excellent. I would highly recommend this branch to go get taken care of. More
Excellent dealership excellent service! The service was excellent and our representative was very helpful and attentive. She provided us with all the help and answered all questions and conc The service was excellent and our representative was very helpful and attentive. She provided us with all the help and answered all questions and concerns. Gladimar Alvarado made this deal possible More
Gary Gordon is a total xxxxxxxxx This sales guy Gary Gordon was no help whatsoever and totally brushed me off. In addition, gave me attitude. Please do not work with this man. This sales guy Gary Gordon was no help whatsoever and totally brushed me off. In addition, gave me attitude. Please do not work with this man. More