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Lexus of Orlando

Orlando, FL

3.6
192 Reviews

5725 Major Blvd

Orlando, FL

32819

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192 Reviews of Lexus of Orlando

May 13, 2019

Bought the car of my dreams I have been looking at SC430s for over a year. I have never seen one offered by a Lexus dealer. (They stopped making them in 2010). Lexus of Orlando h More

by rzani
Recommend Dealer
Yes
Employees Worked With
Donaldson "Donny" Joseph, Franklin Almeida, Bryan Rivera
May 14, 2019 -

Lexus of Orlando responded

Thank you for your great review! We're glad to have Brian on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Silvia Mickle | Guest Relations Director | Lexus of Orlando

May 10, 2019

Steve is awesome Steve has been exclusively my advisor for almost 6 years and he has always treated me very well. He is always responsive to my emails and calls me ba More

by Firefly80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Persaud
May 14, 2019 -

Lexus of Orlando responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Silvia Mickle | Guest Relations Director | Lexus of Orlando

May 10, 2019

Great great great great job EMPLOYEE RATING "Steve is awesome" - Firefly80 Steve has been exclusively my advisor for almost 5 years and he has always treated me with kindness . More

by Erbens
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Persaud
May 14, 2019 -

Lexus of Orlando responded

Thank you for the great review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Silvia Mickle | Guest Relations Director | Lexus of Orlando

April 16, 2019

A great buying experience, Tia and Ari were very accommodating in making the deal happen. Ari picked us up from the car rental company in Orlando and drove us to the dealership. More

by HHI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tia and Ari
Apr 17, 2019 -

Lexus of Orlando responded

Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from Tia and Ari. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Sincerely, Silvia Mickle | Guest Relations Director | Lexus of Orlando

April 13, 2019

Help above and beyond what was expected. Your employees went above and their duties. I accidentally left an envelope under the sun visor of the car I traded in. It was already at the auction, More

by Jsne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rabii Chatoui
Apr 15, 2019 -

Lexus of Orlando responded

At Lexus of Orlando, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, Silvia Mickle | Guest Relations Director | Lexus of Orlando

April 13, 2019

Beautiful architecture. Better Customer ServIce. After going to different luxury car dealerships in the Orlando area. Realised the car I wanted, in my preferred color combination was only available a More

by AriasFco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Huimei "Mei" Hu, Shantel Peterkin, Donaldson "Donny" Joseph
Apr 15, 2019 -

Lexus of Orlando responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Silvia Mickle | Guest Relations Director | Lexus of Orlando

April 05, 2019

Awesome Service from Troy I went into the dealership with no intentions of buying a car. However, Troy the wonderful honest sales person went above and beyond my expectations. More

by KC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Chin, Joshua Montgomery
Apr 08, 2019 -

Lexus of Orlando responded

KC, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Troy went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, Silvia Mickle | Guest Relations Director | Lexus of Orlando

April 03, 2019

Great Customer service is great and they had us in and out in no time! Josh in the service dept is excellent. I would highly recommend this branch to go get More

by Anisa123!
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Montgomery
Apr 04, 2019 -

Lexus of Orlando responded

Anisa, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, Silvia Mickle | Guest Relations Director | Lexus of Orlando

April 01, 2019

Excellent dealership excellent service! The service was excellent and our representative was very helpful and attentive. She provided us with all the help and answered all questions and conc More

by Gilbass
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gladimar "Gigi" Alvarado
Apr 01, 2019 -

Lexus of Orlando responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, Silvia Mickle | Guest Relations Director | Lexus of Orlando

March 26, 2019

Gary Gordon is a total xxxxxxxxx This sales guy Gary Gordon was no help whatsoever and totally brushed me off. In addition, gave me attitude. Please do not work with this man. More

by Reviewer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gary Gordon
Apr 01, 2019 -

Lexus of Orlando responded

Thank you for sharing your feedback regarding your recent visit to our dealership. We are currently reviewing your comments and if you would like to provide additional information please contact Silvia Mickle at Silvia.Mickle@lexusoforlando.com.

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