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Lexus of Orlando

Orlando, FL

3.6
192 Reviews

5725 Major Blvd

Orlando, FL

32819

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192 Reviews of Lexus of Orlando

May 15, 2020

I would recommend this dealership to anyone in the market for a car. They are top of the line rolling out the red carpet. My sales team Bryan, Tia & Jay made my overall experience well worth the drive from T More

by Coco.santos613
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yehurison "Jay" Marmol, Taybet "Tia" Siso, Bryan Rivera
May 18, 2020 -

Lexus of Orlando responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Silvia Mickle | Guest Relations Director | Lexus of Orlando

April 29, 2020

Friendly & Fair My experience with this dealership this past weekend was fantastic! They were friendly & efficient from start to finish. My sales representative, Gigi More

by Elizabeth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donaldson "Donny" Joseph, Gladimar "Gigi" Alvarado, Franklin Almeida
May 01, 2020 -

Lexus of Orlando responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Silvia Mickle | Guest Relations Director | Lexus of Orlando

April 27, 2020

Excelente servicio recibido por parte de Diana Colina es muy amable. Sali muy feliz con la compra de mi nueva RX. Que Dios te bendiga y que continues cosechando exitos . More

by Eli Cardona
Recommend Dealer
Yes
Employees Worked With
Diana Colina
Apr 29, 2020 -

Lexus of Orlando responded

Muchas gracias, que tenga un día exelente! Sinceramente, Silvia Mickle | Guest Relations Director | Lexus of Orlando

April 20, 2020

Had my LS460 serviced in February 2020.100k services. Had my LS460 serviced in February 2020. 100k services. Open the hood today for the first time since and found missing clips, the engine cover was n More

by Geeteaare
Recommend Dealer
No
Employees Worked With
Lyndon Walsh
April 17, 2020

Bad customer experience bad customer service take more the 2 months for pay off my car they don’t pay off yet words experience bad service More

by Jimmy
Recommend Dealer
No
Employees Worked With
Taybet "Tia" Siso
April 15, 2020

Gigi, was excellent from the minute we met her. She was friendly, informative and knowledgeable. She went above and beyond to make sure all of our questions and concerns were covered, while making the buyi More

by M.rosado0201
Recommend Dealer
Yes
Employees Worked With
Gladimar "Gigi" Alvarado, Kartal Topgul
Apr 16, 2020 -

Lexus of Orlando responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Silvia Mickle | Guest Relations Director | Lexus of Orlando

March 24, 2020

Terrible experience I would say be warned when dealing with their Sales Manager specifically. I could not come to an agreement on a vehicle I was looking at purchasing More

by Jacob Kuzman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Justin McCall, Taybet "Tia" Siso
Apr 15, 2020 -

Lexus of Orlando responded

Our team has acknowledged this review.

March 22, 2020

Traveled from Jacksonville Florida all the way to Orlando Florida to purchase my new vehicle the sales Rep Johnthan was extremely nice and friendly. Had a awesome and great experience. Happy with my new Lexu More

by Latricia
Recommend Dealer
Yes
Employees Worked With
Johnthan sales representative, Franklin Almeida, Shantel Peterkin
Mar 23, 2020 -

Lexus of Orlando responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Silvia Mickle | Guest Relations Director | Lexus of Orlando

March 21, 2020

Olga was very helpful every step of the way, and she kept in contact with us to letting us know when the car we wanted was available. Again a pursuit of perfection was on display. Thank you so much Olga More

by haslynb
Recommend Dealer
Yes
Employees Worked With
Olga Ishchenko
Mar 23, 2020 -

Lexus of Orlando responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Silvia Mickle | Guest Relations Director | Lexus of Orlando

March 18, 2020

I had such an amazing experience at this dealership! I went in just to pass some time while I was waiting for a friend in town, and Jonathan showed me several different models. He didn’t make me feel rush More

by Danielleidalia99
Recommend Dealer
Yes
Employees Worked With
Jonathan
Mar 20, 2020 -

Lexus of Orlando responded

Danielle, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Silvia Mickle | Guest Relations Director | Lexus of Orlando

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