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Lexus of Orlando

Orlando, FL

3.5
191 Reviews

5725 Major Blvd

Orlando, FL

32819

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191 Reviews of Lexus of Orlando

March 11, 2020

Fantastic experience Everyone took fantastic care of us, specifically Rabii in making our first Lexus experience a memorable one. We would definitely work with this deale More

by Nick Gordish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yehurison "Jay" Marmol, Rabii Chatoui, Taybet "Tia" Siso, Shantel Peterkin
Mar 16, 2020 -

Lexus of Orlando responded

Thank you for sharing your experience with us, Nick. Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Silvia Mickle | Guest Relations Director | Lexus of Orlando

March 11, 2020

Lexus is the best dealer which I have purchased a vehicle. Bryan and Austin were helpful, knowledgeable and their customer service was great!!! They went beyond my expectations. More

by Rodlojo51
Recommend Dealer
Yes
Employees Worked With
Brian Hendricks, Bryan Rivera, Austin Ranieri
Mar 16, 2020 -

Lexus of Orlando responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Silvia Mickle | Guest Relations Director | Lexus of Orlando

March 10, 2020

This was by far the best car buying & trading experience I’ve ever had. Each staff member took their time and was patient and accommodating. I love my new car and truly feel like I got an amazing deal on it More

by Racheltraexler
Recommend Dealer
Yes
Employees Worked With
Yehurison "Jay" Marmol, Huimei "Mei" Hu, Austin Ranieri, Shantel Peterkin
Mar 16, 2020 -

Lexus of Orlando responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Silvia Mickle | Guest Relations Director | Lexus of Orlando

March 10, 2020

Best experience and service ever for my first time buying a car! Will be recommending this dealer to all my friends and family! Thanks so much! More

by kristojano
Recommend Dealer
Yes
Employees Worked With
Sylvester Cole, Kartal Topgul, Matthew Hidalgo, Shantel Peterkin
Mar 16, 2020 -

Lexus of Orlando responded

We cannot thank you enough for your wonderful review of Lexus Of Orlando and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Silvia Mickle | Guest Relations Director | Lexus of Orlando

March 04, 2020

Jerry really took time to understand what I was looking for and answered all product questions. He was extremely friendly, very knowledgeable and provided an excellent buying experience. High marks!!! More

by Kim
Recommend Dealer
Yes
Employees Worked With
Yehurison "Jay" Marmol, Woodjerry Baptiste, William "Perry" Fogleman, Taybet "Tia" Siso
Mar 05, 2020 -

Lexus of Orlando responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Silvia Mickle | Guest Relations Director | Lexus of Orlando

March 02, 2020

Gigi was the best! She was very professional and patient with us making the Lexus purchase a pleasure! She showed us all the components that we needed to operate this car.Thank you Gigi 👍 More

by Zmat1947
Recommend Dealer
Yes
Employees Worked With
Gladimar "Gigi" Alvarado, Taybet "Tia" Siso, Franklin Almeida
Mar 03, 2020 -

Lexus of Orlando responded

Thank you for your great review! We're glad to have Gigi on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Silvia Mickle | Guest Relations Director | Lexus of Orlando

March 01, 2020

Great experience at this dealer, I was able to negotiate everything remotely and from the beginning Kartal was very clear and answered all my doubts promptly. I highly recommend his services and the Lexus d More

by femesign
Recommend Dealer
Yes
Employees Worked With
Troy Chin, Kartal Topgul
Mar 03, 2020 -

Lexus of Orlando responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Silvia Mickle | Guest Relations Director | Lexus of Orlando

February 29, 2020

Mei is an absolutely EXCEPTIONAL salesperson. She truly listens to your needs/ wants then is able to match you with a car according to what you tell her. Her knowledge of each and every car on the lot and More

by Lemonje6
Recommend Dealer
Yes
Employees Worked With
Neil Myrie, Huimei "Mei" Hu
Mar 03, 2020 -

Lexus of Orlando responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Silvia Mickle | Guest Relations Director | Lexus of Orlando

February 24, 2020

Hello. Recently had a service visit and had a 90k with timing belt performed. Well on my way to nyc my vehicle broke down on I95 at 3 in the morning. Come to find that the tech Terry never tightened my c More

by Tigerpaw
Recommend Dealer
No
Employees Worked With
Terry Campbell , Lyndon Walsh
February 20, 2020

I was in a bind being extremely over on my lease mileage. Roa was amazing in trying to help find me a solution to get into something new. Buying a new car can be frustrating and stressful, but Tia went the e More

by Michay79
Recommend Dealer
Yes
Employees Worked With
Taybet "Tia" Siso
Feb 20, 2020 -

Lexus of Orlando responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Silvia Mickle | Guest Relations Director | Lexus of Orlando

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