Lexus of North Miami - Service Center

I had the pleasure of servicing my 2018 RX 350 yesterday. I had the pleasure of meeting and speaking to Ed Rubenfeld. service manager. I had an issue which he resolved quickly to my satisfaction. He is the B I had the pleasure of meeting and speaking to Ed Rubenfeld. service manager. I had an issue which he resolved quickly to my satisfaction. He is the BEST service manager that Lexus has. Thanks again for your help, Howard Jacobowitz More

Always excellent service and attention when I come in for service. Benny is a pleasure to work with. service. Benny is a pleasure to work with. More

Worse experience I’ve ever had with Lexus. I walked into the dealer. They took 6 hours to test my car. I left and six hours later I got the same issue again. I have to wait 2 months for a part I walked into the dealer. They took 6 hours to test my car. I left and six hours later I got the same issue again. I have to wait 2 months for a part to be replaced and in the meantime I have a constant signal popping on my car stating: system malfunction. I feel unsafe driving the vehicle. More

Very good service, very good at making last minute appointments always have a loaner available which is very important to me. appointments always have a loaner available which is very important to me. More

Worst car experience of my life. Sold me faulty Jaguar and now taking forever to fix it (2 months and counting). No loaner, no estimate date of completion. The associates at the collision are just handler and now taking forever to fix it (2 months and counting). No loaner, no estimate date of completion. The associates at the collision are just handlers trying to calm ppl down for the long wait time. 2 months was my limit, and when I became impatient, Patricia (associate) became annoyed AT ME! lol that's rich . I'll be bankrupted by the car rental fees this experience has racked up on top of the car note I'm paying for a car I havent seen in 2 months. Horrible horrible horrible cursed dealership . Do NOT BUY HERE, or especially SERVICE YOUR VEHICLE HERE!!!! More

Quick and effective service. Good loaner vehicle. Mauricio, the customer service rep was very attentive and made the process seamless. Mauricio, the customer service rep was very attentive and made the process seamless. More

Attentive, explained procedures to me, explained what was to be done to car, returned when said they would, friendly, polite to be done to car, returned when said they would, friendly, polite More

Friendly staff. Excellent and efficient service. Benny is the best. Always a great experience at Lexus of North Miami. the best. Always a great experience at Lexus of North Miami. More

Excellent service and attention from Bobby Rahmani at LEXUS of North Miami on Tuesday , October 12,2021 LEXUS of North Miami on Tuesday , October 12,2021 More

I am very pleased with this dealership because I have always gotten quick and reliable service from Bobby who has been taking care of my car’s For years. I have had three Lexus and have had wonderful dea always gotten quick and reliable service from Bobby who has been taking care of my car’s For years. I have had three Lexus and have had wonderful dealings negotiating my cars. More