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Lexus of North Miami - Service Center

North Miami, FL

4.4
569 Reviews

569 Reviews of Lexus of North Miami - Service Center

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December 08, 2024

My advisor Jonathan Vellon is great! Jonathan a customer advocate and goes above and beyond. More

by villarl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Vellon
Dec 09, 2024 -

Lexus of North Miami responded

Thank you for this 5-star review of Lexus of North Miami! We will pass along your kudos to Jonathan. Take care!

December 08, 2024

Excellent service special Mr. Semon Mor,, work was done, professional!Thank you very much.to Lexus service. More

by KLEYMANRAISA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Semon Mor☀️🔥💕
Dec 10, 2024 -

Lexus of North Miami responded

Thank you for recognizing Mr. Semon and the team at Lexus of North Miami! We're delighted to hear about your excellent service experience with us.

December 08, 2024

My service is always Excellent because Bobby Rahmani is the Ultimate Professional. He's pleasant, courteous, honest, and cares about the service he provides. He is the Only person I would get my car servi More

by stevedobrow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Lexus of North Miami responded

Steve, we're delighted to hear that Bobby consistently provides you with excellent service at Lexus of North Miami. Your trust and kind words mean a lot to us! We'll be sure to share your feedback with him.

December 08, 2024

The experience was incredible. Our gratitude to Jhan Suárez and Matthew Silva, both of them were beyond incredible. Always a great experience at Lexus of North Miami More

by belrofer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jhan Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Lexus of North Miami responded

Thank you for sharing your incredible experience with us at Lexus of North Miami! We're delighted to hear that Jhan and Matthew provided exceptional service. We look forward to welcoming you back in the future!

December 08, 2024

This dealership has always been the most friendly, accommodating, and responsive that I have experienced in the past 40 years. More

by aradr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Lexus of North Miami responded

Thank you for sharing your positive experience with us at Lexus of North Miami! We're delighted to hear that our team has consistently provided friendly and accommodating service over the years.

December 07, 2024

I feel it is important to know what they service did in detail and what are the findings, so the driver has an idea of what to look for before the next service. Such as tire pressure, tires wear n tear, br More

by nadene.wendrow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
genesis
Dec 09, 2024 -

Lexus of North Miami responded

Nadene, thank you for your feedback. We'll work on improving this aspect of our communication for the future. If you have any further questions or need assistance, please don't hesitate to reach out to me directly. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

December 07, 2024

A great service advisor makes all the difference. Bobby Rahmani Has been mine for a long time now. He is always fair and straightforward and a pleasure to work with. Do yourselves a favor …Do NOT let More

by Frank D.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Lexus of North Miami responded

Frank, we're delighted to hear that Bobby has been providing you with exceptional service at Lexus of North Miami. We'll make sure he knows how much his efforts are appreciated! Thank you for sharing your experience with us.

December 07, 2024

Very slow. Took 1 hr for my loaner car to show up. My appointment was 10am and was told it would take 1-2hrs to do the 4 year maintenance. 3 pm no thing, so More

by NEIL_YANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Dec 09, 2024 -

Lexus of North Miami responded

Neil, we're sorry to hear about your experience. We appreciate your feedback and will address these concerns with our team to improve our service. Thank you for giving us a try, and we hope you'll consider visiting again in the future under better circumstances. - Ed Rubenfeld - Service Manager - 305-372-3747

December 06, 2024

Everything went fine. The driver was very nice and cordial. Service was on point. Thanks More

by ddeliazar76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Lexus of North Miami responded

Thanks a bunch for your kind words and support! See you down the road at Lexus of North Miami.

December 06, 2024

it was a seamless pleasure in doing business From service dept, to sales,to finance, to insurance dept. All were very professional I would recommend all of them. 👍 More

by samz1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Kamal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denis Shadrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Tarczynski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Lexus of North Miami responded

Thank you for sharing your positive experience with us at Lexus of North Miami! We're delighted to hear that every department provided professional service. Your recommendation means a lot, and we look forward to serving you again in the future!

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