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Lexus of North Miami - Service Center
North Miami, FL
356 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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356 Reviews of Lexus of North Miami - Service Center
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October 19, 2018
Awesome customer service Zoe kept me up to date from start to finish without me having to call. She was extremely on point which I liked very much Zoe kept me up to date from start to finish without me having to call. She was extremely on point which I liked very much More
by Emanna1980
Employees Worked With
Zoe green
October 16, 2018
Perfect service experience While your car is being serviced, you can sit in the living room and relax or do some catch up reading. If you’re more active, use the gym or have a h While your car is being serviced, you can sit in the living room and relax or do some catch up reading. If you’re more active, use the gym or have a haircut, manicure, pedicure. All under same roof. Do not forget to taste complimentary beverages and snacks. More
by Lecuy
Employees Worked With
Val McKenzie, Harvey Gonzalez
October 10, 2018
Stay Away From Used Department I have been bringing my car in for service for a few years. My first staff member that I met was Bobby Rahmani. It is only because of him that I con I have been bringing my car in for service for a few years. My first staff member that I met was Bobby Rahmani. It is only because of him that I continue to frequent the location. He is very friendly, outgoing and I believe honest. That is not what I found with used cars. I found them to be dishonest in their dealing. I mentioned this to Bobby and he wanted me to discuss it with the Used Car Manager. He asked the manager to call me but he never did. I took my car in for service yesterday and Bobby was great yesterday. I decided to test drive an 2019 es 350. The ladies in front were great as Billy Bramley the Product Specialist. He was excellent. I have dealt with two terrible dealers in my life, and three great ones. Particularly, Agincourt Autohaus and Bredemann Lexus. The two terrible ones, made me switch car brands. In each case those dealers won the battle but lost the war. Agincourt Autohaus and I had one major incident, and because of the way they handled it, I stayed with Audi’s and them. If I buy a Lexus, I am unsure if I would buy it here. More
by ChicagoSid
October 08, 2018
Javel is exellent. Javel fulfills my expectation to attend me with the Maintenence of my car.there no better place full of confidence to take my car for maintenance. Javel fulfills my expectation to attend me with the Maintenence of my car.there no better place full of confidence to take my car for maintenance. More
by Gigi
Employees Worked With
Jevel aluart
October 03, 2018
Super service Everyone is courteous and helpful. Environment is clean, professional and peaceful. My car is washed after servicing. I am very pleased with the serv Everyone is courteous and helpful. Environment is clean, professional and peaceful. My car is washed after servicing. I am very pleased with the service I received. More
by Chrissy D
Employees Worked With
Mauricio Galvan - Service Dept., Val McKenzie
September 28, 2018
Bobby Ramani is outstanding Bobby Ramani is the best ! Great service advice, focused on necessary service required , followed through on delivering on time . Very polite and prof Bobby Ramani is the best ! Great service advice, focused on necessary service required , followed through on delivering on time . Very polite and professional. Bobby has been my service advisor During the past year. To Lexus management - I would trade up at this dealership only because of the great service Bobby has provided- make sure you incent him to stay - he’s a great resource Thanks Bobby Customer : Arvind More
by Arvind
Employees Worked With
September 24, 2018
Lexus IS 350 My only concern came after I had paid for my vehicle’s services I was directed over to vehicle pickup where 4 GIRLS were in there laughing and playing My only concern came after I had paid for my vehicle’s services I was directed over to vehicle pickup where 4 GIRLS were in there laughing and playing around. No one acknowledged me and one just took my paperwork and said, “It’ll be awhile.” I felt bad for interrupting their social hour(s). More
by Russ7877
Employees Worked With
Harvey Gonzalez
September 24, 2018
2018 Lexus IS 300 Great Service! Victor was extreme helpful and friendly! My car was promptly picked up and delivered without a hitch. I would recommend Lexus to all my Great Service! Victor was extreme helpful and friendly! My car was promptly picked up and delivered without a hitch. I would recommend Lexus to all my family and friends. More
by Naticsobe
Employees Worked With
Val McKenzie, Harvey Gonzalez
September 24, 2018
Service I like the service I received when my Lexus was serviced for maintenance and my tire was repaired. My service representative, Jevel, always provid I like the service I received when my Lexus was serviced for maintenance and my tire was repaired. My service representative, Jevel, always provides great customer service and that is why I travel for my maintenance, instead of going to the closest dealership. More
by Bibi
Employees Worked With
Jevel Aluart
September 21, 2018
Maintenance service check done. Everything was appropriate. Oil change and wheel alignment performed. No issues noted. Service was delivered the next day. Also, had loan check done. Everything was appropriate. Oil change and wheel alignment performed. No issues noted. Service was delivered the next day. Also, had loaner available which is very helpful. More
by Reblee0331
Employees Worked With
Harvey Gonzalez
