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Lexus of North Miami

North Miami, FL

4.6
4,634 Reviews
Experience the Lexus Lifestyle Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins. The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities. Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers. At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply. Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami. The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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14100 Biscayne Blvd

North Miami, FL

33181

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Showing 4,634 reviews

January 04, 2026

Excellent service! very quick and enjoyable experience. Getting the loaner was smoothless. Thank you so much to Luis and Sierra. More

by Guillermo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sierra Hendricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis from Car Services
Jan 06, 2026 -

Lexus of North Miami responded

Guillermo, we're pleased that Luis and Sierra made your service visit seamless at Lexus of North Miami. We’ll pass along your kudos! Safe travels, and we look forward to serving you again.

January 02, 2026

Amazing service for my new Lexus—smooth, professional, and stress-free. The team was professional and attentive from start to finish. Highly recommend! More

by Adaymar R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfred Utset
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Vidal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2026 -

Lexus of North Miami responded

Adaymar, reviews like this one make our day! Thank you for choosing Lexus of North Miami and for sharing your support of our team.

January 02, 2026

I had to bring the car back once it’s still not done right but being that it’s a lease I don’t care their workmanship was terrible. Their quality care does not exist, but they know how to charge top dol More

by ScottA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Body shop
Jan 05, 2026 -

Lexus of North Miami responded

Scott, we're truly sorry to see that you were disappointed by the service provided here. We know it's concerning when repairs do not meet your expectations, and we understand why you feel this way. Your feedback is very important to us as it helps us improve our services. If there's anything more you'd like to discuss or if we can help in any other way, please don't hesitate to reach out directly. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

January 02, 2026

Great customer service Sierra the sales lady had great knowledge of the vehicles in stock More

by erosaler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danielle Contaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Konstantinos Fotiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sierra Hendricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2026 -

Lexus of North Miami responded

Thanks so much for the 5-star review of Lexus of North Miami! We love to hear you were in awesome hands with Sierra.

January 02, 2026

My husband was treated poorly! My tires were not checked properly. He had to chase after service people. More

by esta.garfunkel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ed Rubenfeld
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Rahmani
Jan 05, 2026 -

Lexus of North Miami responded

We certainly expect more from our team when it comes to customer service, and I am so disappointed to read about your recent visit. I'd like to make sure that all of your vehicle's needs are addressed as well. Would you consider reaching out to me directly? Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

January 02, 2026

It is always easy at this dealer from start to finish! Very accommodating with the appointments, helpful with loaner cars, great service and our service manager, Semon is just absolutely the best!! More

by ANNIEAGI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Semon Mor
Jan 05, 2026 -

Lexus of North Miami responded

Thank you for sharing your glowing review of Semon and the team, Annie! We appreciate your continued business and we look forward to seeing you again at Lexus of North Miami.

January 01, 2026

Easy to make appt, friendly and knowledgeable technicians, a well run dealership. I would recommend them for service. More

by nomotorbiker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Semon, service
Jan 05, 2026 -

Lexus of North Miami responded

Thank you for your recommendation! We’re glad to hear you’re in good hands with our friendly, knowledgeable team at Lexus of North Miami. See you next time!

January 01, 2026

Well received. Great customer service upon arrival. Haggle free environment. Didn't feel like i was being sold. More

by mecole416
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amauri Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Figureoa
Jan 05, 2026 -

Lexus of North Miami responded

We're glad you felt comfortable and well taken care of at Lexus of North Miami! Thank you for your positive feedback and we hope you enjoy your new car. Safe travels!

January 01, 2026

Amazing service and great staff, helped me understand everything I needed to know. Highly recommend. More

by williamdelatorre030
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Qudus Ijelu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yairon H Napoles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2026 -

Lexus of North Miami responded

William, thank you for the great review. We look forward to seeing you again at Lexus of North Miami!

January 01, 2026

Demora casi tres horas por el cambio de un aceite es desesperante pérdida de tiempo, More

by LORENAECUADOR
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ed Rubenfeld
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Rahmani
Jan 05, 2026 -

Lexus of North Miami responded

Lorena, nos enorgullecemos de nuestra eficiencia y lamentamos los inconvenientes que le hayamos podido causar en esta ocasión. Si estuviera dispuesto/a a hablar conmigo directamente, nuestro equipo agradecería tener otra oportunidad para ayudarle y brindarle una experiencia de cinco estrellas. Gracias, Brittany Rivera - Customer Relations Manager - 786-528-3885

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