Back

Lexus of North Miami

North Miami, FL

4.6
3,050 Reviews
Experience the Lexus Lifestyle Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins. The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities. Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers. At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply. Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami. The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
Contact Dealership

14100 Biscayne Blvd

North Miami, FL

33181

Directions

By Type

Showing 3,050 reviews

October 06, 2024

Great service from George Frontier, never fails to amaze me! he was very diligent and understood what I was looking for. Thank you Lexus Of North Miami! More

by dean_bell14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Frontier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Almonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Lexus of North Miami responded

Dean, we're delighted to hear that George provided you with such diligent service at Lexus of North Miami. Thank you for sharing your experience!

October 06, 2024

Excellent and rapid service in assisting me to purchase my lease remotely. Thank you all. More

by metrenzado
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ramon Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lev Bargraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa 5 stars
Oct 07, 2024 -

Lexus of North Miami responded

Congrats on your new ride from all of us at Lexus of North Miami! We are so glad that your remote purchase went smoothly. Safe travels!

October 06, 2024

Been dealing with the Zinn group for 30 years and they always deliver. Their service is to the highest standard and service advisor Eric Garcia is as good as it gets. More

by callen22
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Garcia
Oct 07, 2024 -

Lexus of North Miami responded

Thank you for your loyalty and kind words about Eric Garcia and the team at Lexus of North Miami! We're delighted to know that our service continues to meet your expectations. Looking forward to many more years together!

October 06, 2024

We had a very good purchasing experience with Anna. She is very nice and professional. She usually returned my calls in minutes, and explained the features patiently. The test drive and financing proc More

by sallyz2014
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ramon Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anna Kaloshina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Lexus of North Miami responded

Thank you for sharing your positive experience with Anna and the team at Lexus of North Miami, Sally! We're delighted to hear that everything from test driving to financing went smoothly. We appreciate your feedback and look forward to serving you in the future!

October 05, 2024

Great experience. Luke was very nice & professional. They made sure I was happy with my purchase & I am More

by patrickwoodmann
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luke Smigiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Lexus of North Miami responded

Patrick, we're delighted to hear that Luke and the team at Lexus of North Miami made your experience a great one. Enjoy your new purchase!

October 05, 2024

I purchased a CPO from out of town. Lexus of North Miami obviously has experience is selling cars to out of town buyers. They make the process easy. More

by jb34135
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Kamal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Smigiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Lexus of North Miami responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Lexus of North Miami made the out-of-town purchase process smooth and easy. Enjoy your Certified Pre-Owned vehicle!

October 04, 2024

Diego was a true professional from start to finish during the purchase of our new GX 550z We are from Louisiana so it was a leap of faith for us to make a purchase in Miami and have it shipped to LA. Diego m More

by JR C
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diego Camboni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Lexus of North Miami responded

We're delighted to hear that Diego provided a smooth and transparent experience for your GX 550z purchase at Lexus of North Miami. Thank you for trusting us with such an important decision, even from afar! Enjoy the new ride in Louisiana!

October 04, 2024

Mgr. Angel, & Tyrie Yansen always great ,Lexus customer since 1996 ,give them an opportunity to find the right car for you THANKS More

by jdiaz1791
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Arcon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Reinaldo Berroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Stillwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyrie Yansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Lexus of North Miami responded

Thank you for your continued loyalty to Lexus of North Miami! We're delighted that Angel and Tyrie provided excellent service. We look forward to assisting you with your next car purchase!

October 04, 2024

Every time we come get a simple service done it takes over 1 day. Also we have taken our car in to get a full service and not even a month later, another issue occurs or current issue was not fixed prope More

by sabina.barnett1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ronald Campos
Oct 05, 2024 -

Lexus of North Miami responded

Sabina, I'm sorry to hear about your recent experiences with our service department. We strive for efficiency and convenience, so it's disappointing to learn that we've fallen short of expectations. Your feedback is invaluable, and I'd like the opportunity to address these concerns directly with you. Please reach out at your earliest convenience so we can work towards a resolution together. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

October 04, 2024

Harry Faitelsonand whom I’ve been dealing with for over 20 years helped me out especially that I came over thinking I would get a loaner car because I had just had surgery and had drains in and all. Harry More

by mrsmccombs1
Recommend Dealer
Yes
Employees Worked With
Harry Faitelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maritza loaner department
Oct 06, 2024 -

Lexus of North Miami responded

Thank you for sharing your experience with us at Lexus of North Miami! We're delighted to hear that Harry and Maritza provided exceptional service during such a challenging time. Your kind words about their professionalism mean a lot, and we're grateful for your recommendations. Take care, and we look forward to assisting you in the future!

...
55
...