Lexus of North Miami

I was perfectly satisfied with my 2012 ES350, but I received a phone call to come in if I wanted to lower my monthly payments; that was a no brainer. I left my vehicle and upgraded to a 2013 RX350, an received a phone call to come in if I wanted to lower my monthly payments; that was a no brainer. I left my vehicle and upgraded to a 2013 RX350, and lowered my payments. The new car sales manager, Mr. Premock ,was especially nice; he offered to tent my front windows. Neville Malcolm, the salesman was extremely patient and professional. I recommend, without hesitation Lexus of North Miami. More

This is my 4th Lexus that I lease since 2005. I'm extremely pleased with the services that I've always receive at Lexus starting with the professionalism, kindness, assistance and willingness to ensu extremely pleased with the services that I've always receive at Lexus starting with the professionalism, kindness, assistance and willingness to ensure that the customer is pleased and satisfied with the entire experience of buying a car. My last 3 leases were from the Pembroke Pines location; where Yony Edery ALWAYS assisted me. He is now the GM at North Miami, so I followed him. What an assets to your group! He is a wonderful person and makes sure everything is running GREAT... SALES Person: Matthew Silva: This was my first time at the North Miami location, Mathew was the Sales person that assisted me and from the minute he greeted me till I drove off the lot with my new lease; the experience was awesome. Matthew was able to educate me on the new features from one model to the next and answered all my questions. He spent more than 6 hours with me, made sure that my trade in was empty and ensured that I had everything with me. Matthew walked me through the basics of the car and taught me some new features. Matthew was very enthusiastic and charming personally of interacting with me the entire time made time very pleasant and pass fairly quickly. I thank everyone at Lexus for always making my trade-in experiences a very easy one. Thanks again, Yony for your teamwork and hard work each of you do each day, keep up the GREAT work! Margaret More

Recently, we purchased an RX 350, which will make this Recently, we purchased an RX 350, which will make this the 5th Lexus we have acquired. We've had the pleasure of working with Mr. McKenzie for over Recently, we purchased an RX 350, which will make this the 5th Lexus we have acquired. We've had the pleasure of working with Mr. McKenzie for over 10 years. Mr. McKenzie has treated us like family and goes above and beyond his duties to make sure we have an amazing car buying experience. He is one of the nicest and classiest people I have ever met. He never pressures you into a purchase and is very knowledgeable about the Lexus product. Thanks to Mr. McKenzie, we will be Lexus customers for life. Sincerely, Igor Rozenberg More

My visit was very comfortable . We enjoyed working with our sales person and the entire lexus experience . Made the deal happened. Very impressed with the sales team. our sales person and the entire lexus experience . Made the deal happened. Very impressed with the sales team. More

This is the second Lexus in my family purchased from Richard Todorow Salesman and Lexus North Miami Dealership. We are very satisfied with the excellent service and professionalism provided to us by the Richard Todorow Salesman and Lexus North Miami Dealership. We are very satisfied with the excellent service and professionalism provided to us by the dealership. Richard is very knowledgeable of Lexus cars and the car market. The Manager Mr. Colins is very helpful and patient. The Finance Manager is efficient, explained throughly to us the different financial options. We bought a 2013 RX 350. The purchase experience is very pleasant and we did not feel any sale pressure. The new state-of-the-art dealership is beautiful. The Service bay is huge. The Spa & Fitness facilities are very nice . It has gym, massage chairs, beauty salon and more . We have a pleasant surprise when Richard told us we have complimentary car wash /vacuum for the lifetime of our Lexus. The gym is also available for us at no charge. We will definitely recommend this dealership to our friends and family. Anh Kaul More

I am From R.I. and I was looking for a BMW Z4 I saw on Ebay that Lexus of North Miami had both colors inside and out that I wanted, and it was an automatic also what I wanted. I called and spoke to the Ebay that Lexus of North Miami had both colors inside and out that I wanted, and it was an automatic also what I wanted. I called and spoke to the used car sales person. He told me it was in perfect condition, so much so it was in the show room. He said the only thing wrong with it was a scratch on the bumper and it would be fixed before being transported to me. I also told him that I noticed it had tint on the windows and in R.I. It is illegal, he said " no problem,we will remove it " I asked continuously if that was the only floors on the car, again he reassured me. I even asked about the run flat tires, he said it has them and they are perfect ! He said ALL there cars are gone though to make sure nothing is wrong with them. Kept telling me they are the biggest Lexus dealer in the country so be at ease. Well,... When the car was delivered, what a DESERTER!!! The tint was on the windows, the bumper was never fixed, never detailed, and NO run flat tires, the front window rubber was all cracked. PLUSS MUCH MORE!! I had to take it to the BMW dealership near me and leave it there for a week. The only thing they paid for is the front window rubber, tint to be removed. When calling Lexus of North Miami the manager said " oh well, about the front bumper and the tires,also everything else. BMW where I took it was beyond about the condition of this car. I could go on in on!! I GOT TOALLY RIPED OFF. DON'T BUY A CAR HERE, EVER!!! More

The Best Lexus Dealership from all. Big Difference after Yoni Became a general manager of the dealership. Amazing experience and best price. Yoni did everything possible to make our cur buying experience en Yoni Became a general manager of the dealership. Amazing experience and best price. Yoni did everything possible to make our cur buying experience enjoyable. More

It was great learning experience for us about leasing and we end up getting 2 cars, thanks to Yoni and Diego. We will recommend to every one. we end up getting 2 cars, thanks to Yoni and Diego. We will recommend to every one. More

I recommend Val McKenzie at Lexus of North Miami to everyone I meet that's in the market for a new or used car. My intention was to visit the dealership just to look at my options. From the second i ar everyone I meet that's in the market for a new or used car. My intention was to visit the dealership just to look at my options. From the second i arrived to the property Val McKenzie made me feel welcomed and ushered me through one of the most memorable car buying experiences ever! Never aggressive, sneaky, greedy nor did he place any major pressure on me to buy like other car salesmen I have dealt with in the past. He was very pleasant, patient and gave me the security in doing business with him and the company because of his great professionalism. The tour of the amenities and learning about all what being a part of Lexus of North Miami family had to offer was definitely a plus. Along with finding me the most fabulous car and making me an offer i could not refuse, he was able to connect me with the finance department enabling me to bring my total business to Lexus of North Miami. It was an experience like none other and because of this I will purchase cars here in the future and recommend Val McKenzie to family, friends and even strangers! Thank you Mr. McKenzie! You're the BEST!! More

CAME IN ON A SUNDAY AFTERNOON JUST TO LOOK AT AFEW CARS & SEE WHAT MY POSSIBILITIES WERE. MY INTENTIONS WE'RE NOT TO PURCHASE AT THAT MOMENT. BUT AFTER BEING ASSISTED BY JOANMARIE, I HAD TO TAKE A LEXUS HO & SEE WHAT MY POSSIBILITIES WERE. MY INTENTIONS WE'RE NOT TO PURCHASE AT THAT MOMENT. BUT AFTER BEING ASSISTED BY JOANMARIE, I HAD TO TAKE A LEXUS HOME. JOANMARIE WAS EXCELLENT IN HELPING ME NARROW MY OPTIONS DOWN TO THE RIGHT LEXUS & PICKING OUT THE RIGHT IS THAT WOULD SUIT ME. SHE WAS SO NICE & AND UNDERSTOOD MY NEEDS. SHE EVEN BROUGHT LUNCH LOL! I'VE NEVER B ERR BOUGHT A CAR THAT I'VE NEVER EVER TEST DRIVEN, BUT JOANMARIE & ALFRED WE'RE GREAT SALES PEOPLE THE INSTANT I WALKED THROUGH THE DOOR. I AM SO HAPPY WITH MY 2011 IS F SPORT! AND IT'S ALL THANKS TO THEM! More