Lexus of North Miami

I had a great overall experience with the salesperson and the General manager. They were both very friendly, courteous, and knowledgeable. We have bought from other Lexus dealerships in the past, but our exp the General manager. They were both very friendly, courteous, and knowledgeable. We have bought from other Lexus dealerships in the past, but our experience at this particular Lexus dealership was truly outstanding. More

I've had the pleasure of dealing with someone who patient and understanding. This individual has gone far beyond my expectations and will always recommend him to anyone who is looking to buy or leas patient and understanding. This individual has gone far beyond my expectations and will always recommend him to anyone who is looking to buy or lease a new car. Thanks a million Q. See you soon! More

The sales people worked with me to decide on the best equipment for my needs and to further tailor the lease agreement to work with my budget. They made the experience of buying / leasing a vehicle as c equipment for my needs and to further tailor the lease agreement to work with my budget. They made the experience of buying / leasing a vehicle as comfortable as is likely to be anywhere. Above all, the sales representative Pedro Olsan was very courteous and accommodating in all respects. Personally speaking, I would recommend this dealership and this sales rep for both their professionalism and their ability to make the vehicle sale or lease work for all parties. More

David Kafka is amazing! He always makes me feel important as a customer and even a year and a half later, is still taking time out of his schedule to assist me with any vehicle issues I have. He knows the Le as a customer and even a year and a half later, is still taking time out of his schedule to assist me with any vehicle issues I have. He knows the Lexus product inside and out and understand the technology of the vehicles. Thank you David for fixing my Bluetooth problem and then showing me additional technology features that will make my life easier while driving! You rock!! More

Unprofessional, rude, condescending, deceptive. Do not go to this dealer unless you want to be treated terribly and continuously lied to!!! Mark my words and take my advice! to this dealer unless you want to be treated terribly and continuously lied to!!! Mark my words and take my advice! More

I had a Wonderful experience. Alberto Mesa provides excellent and high quality service, he truly made me feel comfortable throughout the process. The environment was very welcoming and we were pleased excellent and high quality service, he truly made me feel comfortable throughout the process. The environment was very welcoming and we were pleased with out purchase. I will certainly recommend Lexus of North Miami. More

Thank you North Miami Lexus. My car buying experience was excellent. I will always recommend North Miami Lexus to friends and family members. Please keep up the good work. excellent. I will always recommend North Miami Lexus to friends and family members. Please keep up the good work. More

I met David at the dealership. He was recommended by my friend who works with him as an outside broker. David was very pleasant and friendly. We talked for a few minutes and he immediately went to get th friend who works with him as an outside broker. David was very pleasant and friendly. We talked for a few minutes and he immediately went to get the 2 cars I wanted to test drive. He explained the various features of each car, answered my questions in a professional manner and understood my needs and my wants. Most importantly, he did not bother me while I made my decision between the Lexus models and the other brands I was contemplating. Once I decided to get the ES350, he came to my office with all the documents for me to sign. He showed me all the major points that I needed to know about the car and he even helped me with the disposal of my old leased car. Overall I couldn't have asked for more or better service! More

Amazing, thank you, it was the first time that i bought a new car in my life, I'm from Brazil and in my country is very hard to buy a new car like a ES350 because it's so expensive, and this experience for m new car in my life, I'm from Brazil and in my country is very hard to buy a new car like a ES350 because it's so expensive, and this experience for me was Awsome. More

I have been in and around the car business, am a once a year or two a car buyer and have lived all over the country so have experience not only with many dealerships, but in many cases, even had connection year or two a car buyer and have lived all over the country so have experience not only with many dealerships, but in many cases, even had connections to get special treatment. I can without question say that Lexus of North Miami set new standards for me and blew me away with their customer service, fairness, attention to detail, and just al around general treatment. I am a guy that gets bored of everything so even when I love a car brand, I NEVER get the same brand back to back. I ALWAYS change, even though I do go back to a brand or two. This is the first dealership that made my experience so over the top great and what they offer their customers on an on-going basis (like free car washes as many times as you want, and spa service, haircut, gym, business center, pool tables, tv lounge, etc....all to use while your car is getting serviced or if you simply feel like being there, is totally off the charts. I personally had Diego Diederman as my salesman and he was A+ all around. Unlike any other car buying experience I have ever had. I am sure others there are great but I can say that Diego went above and beyond. I came in Dec 30, and they went out of their way to find the color and option combo car I wanted and had to rush to get it shipped and had it there next dar Dec 31 (New Years Eve) and these guys stayed late past hours to make sure I got my car that night. The Lexus brand as great as their cars are, are lucky to have a dealer like this. these guys have me hooked as a repeat customer because of the way they operate and treat their customer. The treatment was abnormally amazing all around....and that is exponentially powerful considering this is in a business that usually can be a shark tank. So I guess one out of two cars in my garage is now always going to be a Lexus. More