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Lexus of North Miami
North Miami, FL
2,689 Reviews
Experience the Lexus Lifestyle
Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins.
The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities.
Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers.
At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply.
Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami.
The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 2,689 reviews
September 28, 2024
Denis is by far the best person I have ever dealt with at a car dealership! The man goes above and beyond like no one else! This is my second car back to back that I thought will not drive away with and him a car dealership! The man goes above and beyond like no one else! This is my second car back to back that I thought will not drive away with and him and the Lexus team made it happen! Will most definitely recommend Denis and the Lexus of North Miami to anyone with my eyes closed! More
by mikelopez.ade
September 28, 2024
Jade and Roman are the best and they did everything so quick in less than 3 hours. Excellent service quick in less than 3 hours. Excellent service More
by franny2011
Verified CustomerEmployees Worked With
September 28, 2024
Ay Lexus of North Miami, I encountered an extremely poor standard of customer service characterized by misinformation, dishonesty, and an apparent focus on profit over customer satisfaction. There is a poor standard of customer service characterized by misinformation, dishonesty, and an apparent focus on profit over customer satisfaction. There is an urgent need for a comprehensive retraining program that should prioritize enhancing the overall customer experience. More
by FAITHCHURCH93
Employees Worked With
Other Employees :
Sales representative, Isaac, has not been always veracious.
September 28, 2024
I am a returning customer and the service at Lexus was top-notch! Efrain and Andrew were great at cooperating in getting the car I wanted and giving me a good deal. Alex was great in making the lease pro top-notch! Efrain and Andrew were great at cooperating in getting the car I wanted and giving me a good deal. Alex was great in making the lease process quick and easy. Gabriel Torres helped in getting the best rates in auto insurance, very knowledgeable. I highly recommend Lexus and their staff for their excellent service. Give them not 5 but 10 stars!!!! Anneliza from Aventura More
by Anneliza19
September 27, 2024
Gracias a Jhan mi experiencia en Lexus fue unica me ayudo y me explico cada detalle y me ayudo a escoger el carro que yo estaba buscando gracias a su gran experiencia regrese a comprar otro con el lo recomi y me explico cada detalle y me ayudo a escoger el carro que yo estaba buscando gracias a su gran experiencia regrese a comprar otro con el lo recomiendo 100% ya que no solo me ayudo a escoger el carro si no que en precio y financiamiento es un professional muchas gracias Jhan More
by tomasfigueroa32
Employees Worked With
September 27, 2024
The service,and the attentions was good. And the Financial,also is fine.Thank you. And the Financial,also is fine.Thank you. More
by bacal.mario
Employees Worked With
September 27, 2024
Great experience, professional service, the process was extremely pleased and very simple. DENIS SHADRIN did an amazing job on helping with the purchase. extremely pleased and very simple. DENIS SHADRIN did an amazing job on helping with the purchase. More
by Tv
September 27, 2024
Great customer service! Frank was a great help and got me into the car I wanted Frank was a great help and got me into the car I wanted More
by kayon
September 26, 2024
Great service. Appreciate the communication and frequent update during my wait. My car was properly checked for much more than the issue at hand and the fluids were Appreciate the communication and frequent update during my wait. My car was properly checked for much more than the issue at hand and the fluids were topped up as requested. More
by clasam112
Employees Worked With
Kevin
September 26, 2024
The staff are excellent, the facility is great, and the only thing bothering me is the quality of the car itself that deserves only one star. I have been driving an ES most of my life and own at least two only thing bothering me is the quality of the car itself that deserves only one star. I have been driving an ES most of my life and own at least two always at one time, but this Make is not what I would consider Lexus quality. More like a Hyundai. I have decided to write a report to Lexus about the inconvenience quality related problems that have been arising in this nearly brand new car. Very sad. More
by Sam Alamoudi
