Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lexus of North Miami
North Miami, FL
4,321 Reviews
Experience the Lexus Lifestyle
Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins.
The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities.
Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers.
At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply.
Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami.
The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Filter Reviews by Keyword
By Type
Showing 4,322 reviews
April 19, 2026
Came from Atlanta to pick my car up and the customer Service was outstanding. I had a long drive back home And they were very helpful in getting me taken care of and On my way home. Service was outstanding. I had a long drive back home And they were very helpful in getting me taken care of and On my way home. More
by stephenaknowles
Verified CustomerEmployees Worked With
April 19, 2026
Salesperson was very communicative, knowledgeable, and transparent. He was able to put together a deal on an expeditious manner in a tied timeframe. transparent. He was able to put together a deal on an expeditious manner in a tied timeframe. More
by mrnflo
Employees Worked With
Other Employees :
Rodney Evans (insurance) 5stars
April 19, 2026
We always have great experiences at Lexus of north Miami, they always offer us a great deal, especially Luis we have been going on and off to Lexus of north Miami for almost 7 years now. And every time we go they always offer us a great deal, especially Luis we have been going on and off to Lexus of north Miami for almost 7 years now. And every time we go there we come back with a new car, they offer us a deal that we can't refuse !! More
by Agha Raza
April 19, 2026
I would recommend your dealer I give A + to your dealer I was satisfied with my service I was satisfied with my service More
by bigalv6519
April 18, 2026
Konstantinos is personable, customers service oriented, very professional and knowledgeable regarding each vehicle. Worked with us, as the customer and listened to our wants with our next vehicle. Quality very professional and knowledgeable regarding each vehicle. Worked with us, as the customer and listened to our wants with our next vehicle. Quality service and support ! More
by larrythomas1
April 18, 2026
Smooth process. Car arrived within time frame predicted. Efficient finance process to close out transaction. Good follow up by salesperson. Car arrived within time frame predicted. Efficient finance process to close out transaction. Good follow up by salesperson. More
by rudell0
Employees Worked With
April 18, 2026
Lexus of North Miami set a standard no other dealer could reach which is why I came back after my wonderful first lease experience with Jhan. The team was so patient, authentic, hilarious and genuinely thoug reach which is why I came back after my wonderful first lease experience with Jhan. The team was so patient, authentic, hilarious and genuinely thoughtful with me during my lease that I turned around and sent my sister there just a few days later. Anthony was an integral part as he sealed the deal with a good laugh. Yairon was incredibly hard working and surprised me with a beautiful bow and photo session. Absolutely unforgettable. More
by Stella M.
April 17, 2026
I am a returning Lexus customer and recently leased a 2026 Lexus NX 350h from Lexus of North Miami. Unfortunately, my experience has not been satisfactory. In March, I completed a credit application t 2026 Lexus NX 350h from Lexus of North Miami. Unfortunately, my experience has not been satisfactory. In March, I completed a credit application to secure agreed lease terms while the vehicle was in transit. When I came in to finalize the deal in April, the terms were changed, resulting in a higher cost than originally discussed. Additionally, I was told my license plate was inactive and had to purchase a new one for $175. After visiting the DMV, I confirmed the plate was actually active and transferable at the time, meaning this charge was unnecessary. I have attempted to contact the dealership to resolve these issues but have not received a response. I am posting this in hopes that management reviews this situation and reaches out to resolve it properly. More
by Marcello
April 17, 2026
Andrew was fantastic! He helped me through the buying process and it was completely flawless… Andrew also helped me initially get into the lease on a car I absolutely love He helped me through the buying process and it was completely flawless… Andrew also helped me initially get into the lease on a car I absolutely love, He is patient, thorough, knowledgeable, and was attentive to every detail and question I had. More
by kacarrillo
Employees Worked With
April 17, 2026
Erez, Darryl and Gus focused on getting the deal done. Booking the sale for the dealership but never compromising the customer service. I appreciate prioritizing the customer (listening and discussing). T Booking the sale for the dealership but never compromising the customer service. I appreciate prioritizing the customer (listening and discussing). They agreed to a trade in and buy out my honda lease with no further input from me. Erez and Darryl ensure ingot my vehicle early, assited with transfer of plate and more. Walked me and my wife toniur new lexus and wish us well. I am a believer in Lexus North Miami because of these guys and will not only be a repeat customer, but share my experience with positive recommendations. Well done guys and a BIG thank you More
by prak32
