Back

Lexus of North Miami

North Miami, FL

4.6
3,236 Reviews
Experience the Lexus Lifestyle Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins. The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities. Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers. At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply. Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami. The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
Contact Dealership

14100 Biscayne Blvd

North Miami, FL

33181

Directions

By Type

Showing 3,236 reviews

May 15, 2021

Maria is the BEST! She went above and beyond and understood exactly what I needed and what I was looking for. The process was easy and fast. Everyone was very nice and helpful. Gus, the sales manag More

by ivo_vargas09
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gus Arcon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maria Morrone
May 17, 2021 -

Lexus of North Miami responded

Thank you for the review! It is wonderful to see that Maria and Gus have been such a pleasure to work with during your visits to Lexus of North Miami. We look forward to taking care of you next time!

May 08, 2021

It's my my 3rd Lexus lease experience with Cesar Alcala and now with Lexus North Miami is the perfect combination. The service and VIP attention received are second to none. Cesar is not only extremely More

by Alma
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Alcala
May 10, 2021 -

Lexus of North Miami responded

Alma - Thank you for your loyalty to Cesar and Lexus of North Miami! We are grateful for your business and your glowing feedback makes our day. Safe travels until we see you next!

May 07, 2021

Una de las mejores vendedoras que he conocido. Estoy muy contento y agradecido por mi carro y con el trato que se me fue dado por Maria la recomiendo 100% More

by Kelvis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Morrone
May 07, 2021 -

Lexus of North Miami responded

Gracias por compartir su experiencia, Kelvis! Queremos lo mejor para nuestros clientes y es excelente oír que encontró el vehículo perfecto trabajando con Maria y el equipo de Lexus of North Miami. Felicidades por su compra y esperamos volver a verle!

May 06, 2021

Excelente igual que la vez pasada.. Un servicio de excelencia y muy profesional todo el personal y por supuesto la vendedora que me atendió. Me siento muy contento con el negocio.. More

by Morenoreidy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Morrone
May 06, 2021 -

Lexus of North Miami responded

Gracias por compartir su experiencia! Es fantástico oír que el equipo le ayudó con su vehículo. Apreciamos su apoyo y esperamos volver a verle en Lexus of North Miami en el futuro!

May 05, 2021

Been with Wayne since my 3rd Lexus in 2011 and still with you guys to this very day. He has been a pleasure to work with and always looks out for me. Wayne is probably the best employee there at North Miami More

by Rayrayone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Sommer
May 05, 2021 -

Lexus of North Miami responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that Wayne takes such good care of you here at Lexus of North Miami, and we will certainly let him know that you appreciate his help. We are grateful for your returning business, and we look forward to your next visit!

May 01, 2021

This was the best car buying experience that I ever had. Everything was done online, with Luis Portillo, my salesperson delivering my new car in person. More

by Sbouchner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Portillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2021 -

Lexus of North Miami responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that you had a great experience working with our team at Lexus of North Miami, and we will certainly let Luis know that you appreciate his help. We hope that you continue to enjoy your new car!

April 29, 2021

Maria and Lexus of North Miami made my experience extremely comfortable and provided peace of mind that I was making the right decision. Five star!! More

by geri.brown58
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Efrain Ponce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mabel Morejon, Maria Morrone
Apr 30, 2021 -

Lexus of North Miami responded

Thank you for posting about your experience. We're proud to have you as a Lexus of North Miami customer!

April 27, 2021

Maria made sure everything went smoothly in order for me to get my dream car! Amazing service! Very efficient, quick and resourceful. Thank you so much! More

by Melanie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria Morrone, Nicholas Wehby
Apr 28, 2021 -

Lexus of North Miami responded

Melanie, thank you for taking the time to leave us a review! We couldn't be happier to hear that you had a good experience working with Maria here at Lexus of North Miami, and we hope that you continue to enjoy your newly purchased vehicle!

April 23, 2021

Luis snapped hard with helping me go over the functions of my new car. He’s a cool, young guy with lots of knowledge about the vehicles he sells. Gus was also great. More

by Jp
Recommend Dealer
Yes
Employees Worked With
Luis Portillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2021 -

Lexus of North Miami responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that Luis and Gus both took good care of you here at Lexus of North Miami, and we will certainly let them know that you appreciate their help. We hope that you continue to enjoy your new car!

April 20, 2021

Maria was amazing!! She worked with me to to make sure I got my dream Lexus!! The customer service level that she offers is beyond excellent. She was so patient and made sure to answer all my questions. I w More

by Leydysh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mauricio Ferreira, Maria Morrone
Apr 21, 2021 -

Lexus of North Miami responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that Maria took such good care of you here at Lexus of North Miami, and we will certainly let her know that you appreciate her help. We are grateful to have you as a customer, and we look forward to your next visit!

...
129
...