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Lexus of Murray
Murray, UT
1,010 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,010 Reviews of Lexus of Murray
August 31, 2024
Got the oil change done, but my car was not washed. If it was washed it was washed very poorly. My wife went and did it for me but they kept telling her it would be done “in 5-10 minutes” but it kept g If it was washed it was washed very poorly. My wife went and did it for me but they kept telling her it would be done “in 5-10 minutes” but it kept getting pushed back. She would rather the employee be honest with her about how long it would take as opposed to leading her to believe it would be done sooner. So between the car wash not being down despite my wife mentioning several times to get it done, and the poor service and misleading, I give it a 2/5 stars. The only reason it’s not 1 star is because the oil change got done. More
by Anonymous
Employees Worked With
Carter
August 31, 2024
Both Brandon and Carter were very professional and responsive. Excellent customer service. The dealership also recognized I needed a loaner car and was very accommodating on short notice responsive. Excellent customer service. The dealership also recognized I needed a loaner car and was very accommodating on short notice More
by seldallas
Employees Worked With
Brandon and Carter
August 30, 2024
Accommodating, friendly, reliable, knowledgeable, and courteous. I have been a customer for many years and their excellent service is always consistent. courteous. I have been a customer for many years and their excellent service is always consistent. More
by haroldverhaaren
Employees Worked With
Adam
August 29, 2024
They were very helpful, friendly and there was no pressure. They were never in a hurry, they were always patient, kind and accommodating. pressure. They were never in a hurry, they were always patient, kind and accommodating. More
by bjmcbride3
Employees Worked With
Stephanie & Richard
August 29, 2024
Brandon was incredibly professional and informative offered to have a Uber pick me up and brought me back. The whole entire process was less than two hours thank you. offered to have a Uber pick me up and brought me back. The whole entire process was less than two hours thank you. More
by charesej
Employees Worked With
Brandon
August 29, 2024
Our associate, Josh Child, was courteous, patient, thorough, and professional. The selection was a little limited, but we found the perfect car. thorough, and professional. The selection was a little limited, but we found the perfect car. More
by Margo Erickson
Employees Worked With
Josh Child, Jim Brown
August 29, 2024
Excellent service! I am from out of town and had a short turn around time, there were able to get my car in and fixed quickly. I am from out of town and had a short turn around time, there were able to get my car in and fixed quickly. More
by jenniferlee34
Employees Worked With
I don’t remember
