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Lexus of Murray

Murray, UT

4.7
1,010 Reviews

5686 S. State Street

Murray, UT

84107

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1,010 Reviews of Lexus of Murray

September 06, 2024

Got me in In a reasonable amount of time, easy to talk to competent efficient excellent customer service More

by rg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Fabbi
September 05, 2024

Ignored our questions and didn’t check one of the notification lights on the dashboard, even though we specifically asked about it. They also told us something was broken, didn’t explain what it mean More

by mndapie13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam
Sep 07, 2024 -

Lexus of Murray responded

I am so sorry that we didn’t not meet your expectations or answer your questions thoroughly. Please reach out to me at 801-264-3651 so I can learn more about your service and provide you the level of service you deserve. Marc wright - Service Director

Sep 09, 2024 -

Lexus of Murray responded

I am so sorry that we didn’t not meet your expectations or answer your questions thoroughly. Please reach out to me at 801-264-3651 so I can learn more about your service and provide you the level of service you deserve. Marc wright - Service Director

September 05, 2024

Carter was very courteous and helpful in resolving the billing issues. In the future I would see him again More

by rgnaylorsurginc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carter
September 04, 2024

From our first contact on the phone with Stephanie, to our test drive with Shari, and then the follow up with Stephanie, our experience was all positive. We were treated with respect, and I felt we were d More

by dongabbitas
Recommend Dealer
Yes
Employees Worked With
Stephanie, Shari
Sep 13, 2024 -

dongabbitas responded

Everything was first class.

September 04, 2024

Efficient service and friendly courteous employees. They don’t try to oversell or push products or services not needed More

by Cedarq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian lopez
September 04, 2024

Sharyl and Sean are exceptional at their jobs! They provide the customer service that we all wish we could find. Professional, friendly, knowledgeable are just a few words that I would use to des More

by Adrian
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sean, Sharyl
September 03, 2024

Everyone was very helpful, nice and efficient. I would recommend them to my friends to purchase a new car. More

by blsj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Weston
September 03, 2024

Good service. The service people answered all of my questions. Service was quick and friendly. More

by Carol.hunter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of name
September 01, 2024

Brandon and the service manager were very helpful and efficient in getting my car ready for pick up.. Their service was above and beyond. I will always use Larry Miller service department- I think they a More

by dast96816
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Yuen
August 31, 2024

Quick service, no hidden charges, great friendly customer service, offer rental car if you can’t wait, and nice waiting area. Great communication, easy to schedule online. Would recommend! More

by shelleygf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Fabbi
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