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Lexus of Murray

Murray, UT

4.7
1,010 Reviews

5686 S. State Street

Murray, UT

84107

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1,010 Reviews of Lexus of Murray

October 29, 2019

My fourth Lexu I obviously love Lexus since I drove away in my fourth Lexus to date yesterday. It's hard to change to another brand when I have been so happy with L More

by suswhite
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad and Keegan
Oct 30, 2019 -

Lexus of Murray responded

Thank you for taking the time to review our dealership! Be sure to let us know if there is anything that you or your Lexus need moving forward. - Jim Brown, General Manager

October 27, 2019

Yearly maintenance Service personnel were efficient and courteous. Let us know just what to expect and then performed the work in a diligent and a very professional man More

by mscjerry
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Tuck
Oct 28, 2019 -

Lexus of Murray responded

Thank you for taking the time to review us! It was our pleasure to provide a top-notch dealership experience. We hope you will continue to come to see us in the future! - Jim Brown, General Manager

October 27, 2019

Unknown idiot light requires serbice Service rep had me come in without appointment and resolved problem quickly. Josh was great to work with, customer lounge comfortable. Probably cou More

by Lynn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua
Oct 28, 2019 -

Lexus of Murray responded

Hello, Lynn! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see Josh and the team again if you need anything else down the road. - Jim Brown, General Manager

October 27, 2019

very satisfied They are very attentive, friendly, professional, attentive and efficient. Sean our service manager is awesome. We were very satisfied with our experie More

by JR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean
Oct 28, 2019 -

Lexus of Murray responded

Thank you for taking the time to review us! We hope you will continue to come to see us in the future! - Jim Brown, General Manager

October 26, 2019

Stellar Service Sean Nava is the Service Specialist that sets the Bar for the highest Quality for taking car of their customers! I wish their were more people like S More

by MickD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Nava
Oct 28, 2019 -

Lexus of Murray responded

Thank you for choosing our dealership, Mick! Our team was happy to assist you however possible. Come back soon if there’s anything else Sean or the team can do for you in the future! - Jim Brown, General Manager

October 26, 2019

Quick service, awkward drop off I love this dealership. I have never had my Lexus serviced anywhere else. However, the drop off process is really clunky, unorganized and awkward. You More

by Paiges
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Multiple
Oct 28, 2019 -

Lexus of Murray responded

Thank you for taking the time to review our dealership! Be sure to let us know if there is anything that you need moving forward. - Jim Brown, General Manager

October 24, 2019

Three attempts to fix tire pressure sensor First - no problem second - replaced one third with my permission replaced all five at $105 each. It took 24 hours and a over night hotel stay to fix More

by Rick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julian and Sean
Oct 25, 2019 -

Lexus of Murray responded

Thank you for your feedback regarding your service experience. I would be more than happy to speak with you directly and address any questions you may have. Please give me a call at your convenience. - Jim Brown, General Manager

Nov 01, 2019 -

Rick responded

The tire pressure light is back on with same tire pressure in each tire and five new sensors. Yesterday I called Josh twice and texted Julian and haven’t heard back from either of them. What would you like me to do to fix the problem. Thanks, Rick

October 24, 2019

Great Friendly good service, staff was knowledgeable and efficient. i would recommend them to relatives and friends. I'm glad i chose Larry H Miller Lexus More

by Jim Z
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ferrari, Garret
Oct 24, 2019 -

Lexus of Murray responded

Thank you for taking the time to review us! It was our pleasure to provide a top-notch dealership experience. We hope you will continue to come to hear us in the future! - Jim Brown, General Manager

October 24, 2019

Outstanding I was made to feel very comfortable and was given a great deal. Im so glad it worked out so well. I would recommend to anyone. More

by Banta801
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shari Wilson
Oct 25, 2019 -

Lexus of Murray responded

Thank you for taking the time to review our dealership. It was a pleasure assisting you. - Jim Brown, General Manager

October 24, 2019

Service with a smile My service underwriter Josh was helpful and professional. My salesman James showed me the new model. While we could not make a sale he was also inform More

by Hybrid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh, James
Oct 25, 2019 -

Lexus of Murray responded

Thank you for choosing our dealership. It was a pleasure assisting you. Should you need anything else down the road, please let us know. - Jim Brown, General Manager

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