Lexus of Merrillville

Closing for purchase was easy. Johnathan Vargas, my sales rep was very courteous and helpful. I would definitely recommend my friends and family to him in their search for a vehicle Johnathan Vargas, my sales rep was very courteous and helpful. I would definitely recommend my friends and family to him in their search for a vehicle. More

Great Experience! Received the best service from Johnathan at Lexus!!! So happy with my Lexus. Was the best decision for me. Go test drive a Lexus, you’ll buy it. Received the best service from Johnathan at Lexus!!! So happy with my Lexus. Was the best decision for me. Go test drive a Lexus, you’ll buy it. Call Johnathan!!! More

They didn’t help DONT BUY USED CAR FROM THEM. They lowered the price $100 because the exhaust heat shield needed replaced and $25 since a headlight needed replaced. So DONT BUY USED CAR FROM THEM. They lowered the price $100 because the exhaust heat shield needed replaced and $25 since a headlight needed replaced. So I bought it and drove it home. The next day a service light came on when driving it. So I made an appointment at my local dealership for that brand of car. I found out there’s a pump going out of it that cost over $1500 + $500 labor to get it switched and the heat shield they lowered it $100 for cost about $1350 and $150-$200 labor changing it. So I called and told them the car needs $3500 put into it right away and they said the car was sold as is. SO IF YOU ARE CHECKING OUT A CAR FROM THEM. TAKE YOUR TIME AND CHECK OUT EVERYTHING ON IT AND DONT RUSH INTO BUYING A CAR FROM THEM!!! Update a different sales man talked to me and said they will remove the heat shield for free. I just have to take it into them which I’ll wait until after winter to drive that far. So for now I raised it to 2 stars. After they do what they promised then I’ll change it More

GO TO THE BEST DEALER AND BE BLESSED! Sales expert Marc Lovejoy made my shopping experience hassle free and fun!!! This is the 3rd car Mr. Lovejoy sold to me and my husband. And Pete in fi Sales expert Marc Lovejoy made my shopping experience hassle free and fun!!! This is the 3rd car Mr. Lovejoy sold to me and my husband. And Pete in finance worked with me to provide the best options for my lifestyle, that is, after negoitations. I highly recommend this dealership and specifically Marc and Pete!! More

The best care. The best service. There isn’t a better salesman than Marc Lovejoy. He wants the best for his customers. We have been a customer of Lexus and Marc for almost 15 years. T There isn’t a better salesman than Marc Lovejoy. He wants the best for his customers. We have been a customer of Lexus and Marc for almost 15 years. There is no comparison of Lexus and Marc to any other. We also are very happy with the quality and design of Lexus vehicles, their sales, and their service. More

Great customer service from Marc LoveJoy! I recomend Marc I give 5 point rating because customer service is great. No pressure from anyone. Dealership clean and open. Marc is awesome, I am looking forward I give 5 point rating because customer service is great. No pressure from anyone. Dealership clean and open. Marc is awesome, I am looking forward to visiting for service to my inspection. Its close to me and I do not have a complaint about this dealership or Marc at this time. More

Rating Marc Lovejoy helped me find the exact car I wanted. No pressure from him. I left the first visit without buying anything. Marc was kind and did a foll Marc Lovejoy helped me find the exact car I wanted. No pressure from him. I left the first visit without buying anything. Marc was kind and did a follow up call to see how my search was going I stopped in again and found my car! More

Mark Lovejoy The staff at Lexus of Merrivile was awesome. They provided me a fair deal without any pressure to purchase. I will definitely refer family and friends The staff at Lexus of Merrivile was awesome. They provided me a fair deal without any pressure to purchase. I will definitely refer family and friends. More

He’s Great!! This is my second time around with Marc! Two LEXUS down and more to come in the future👍🏿 It’s always a pleasure driving a LEXUS! This is my second time around with Marc! Two LEXUS down and more to come in the future👍🏿 It’s always a pleasure driving a LEXUS! More

Another great service We have owned four Lexus vehicles over the years and Lexus of Merrillville has always done an excellent job servicing them. Just had an oil change and We have owned four Lexus vehicles over the years and Lexus of Merrillville has always done an excellent job servicing them. Just had an oil change and two new tires and they did a great job again. Thanks Chris for acquiring the tires we needed on short notice. More