
Lexus of Lakeway
Lakeway, TX
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152 Reviews of Lexus of Lakeway
Kristy was awesome! I was running late and she immediately got the vehicle to the service technician. She is a wealth of knowledge and very professional in what she do I was running late and she immediately got the vehicle to the service technician. She is a wealth of knowledge and very professional in what she does. I received my vehicle back, well within the estimated time. The cost was for the 60K mile service was very reasonable. Lastly, the coffee bar is always a welcome treat! T. A. More
I always like visiting Lexus of Lakeway, the staff are respectful and friendly, service technician explains everything to be done and does it in a very timely manner. While waiting, I had some hot coffee respectful and friendly, service technician explains everything to be done and does it in a very timely manner. While waiting, I had some hot coffee and a muffin, while browsing my cellphone. Thanks More
Scheduling the service was easy. My brief visit with Alan was fine and then the mess started. I reserved a loaner, but every step was met with delays and frankly incompetence. I was My brief visit with Alan was fine and then the mess started. I reserved a loaner, but every step was met with delays and frankly incompetence. I was asked to show my form of insurance, payment and driver’s license multiple times. Checkout took at least twice as long. I left the dealership in a very bad mood. More
Staff is always courteous and professional. Work is done timely and if there are problems with vehicles they are addressed and fixed if required. Work is done timely and if there are problems with vehicles they are addressed and fixed if required. More