Lexus of Lakeway

I brought my 430SC to Lakeway Lexus for a recall issue. Dropped car off at scheduled time and was given a loaner car to drive while mine was serviced. Trudy, my service coordinator was great, answered all Dropped car off at scheduled time and was given a loaner car to drive while mine was serviced. Trudy, my service coordinator was great, answered all my questions and also informed me of other issues with the car that needed attention. Overall great service and I will be using Westlake Lexus for all my future needs. More

Melanie Welch was my sales person and I highly recommend her. She was kind and helpful and worked very hard to get me the best deal possible. Lexus of Lakeway will definitely get my business again. her. She was kind and helpful and worked very hard to get me the best deal possible. Lexus of Lakeway will definitely get my business again. More

Great team and customer service here. Chase Williams has been my service advisor for years and is the best on their team. Leslie and Jessica at the loaner department are very friendly too and will accommoda been my service advisor for years and is the best on their team. Leslie and Jessica at the loaner department are very friendly too and will accommodate you well. More

Tire warranty, earl sides is always very helpful, very clean shop. Fast service, ease of making appointments. Love doing business here. Beautiful interior design inside clean shop. Fast service, ease of making appointments. Love doing business here. Beautiful interior design inside More

We love everyone at Lexus Lakeway. It’s like visiting family as they are so attentive and thorough seeking out any problem. We highly recommend them! family as they are so attentive and thorough seeking out any problem. We highly recommend them! More

They were closing for the day. I picked up a screw in my tire on my Mercedes when I stopped at the funeral home to pick up my 45 year old daughter’s ashes. They did not know my circumstances but went tire on my Mercedes when I stopped at the funeral home to pick up my 45 year old daughter’s ashes. They did not know my circumstances but went into high gear to put my doughnut tire on and send me to kDiscount Tire to purchase a new tire before they closed . More

Great Servicee. Please thank everyone for their friendly and great service. It is always a great experience, Lexus of Lakeway is truly a great dealershi Servicee. Please thank everyone for their friendly and great service. It is always a great experience, Lexus of Lakeway is truly a great dealership. More

The service in Austin TX at the Lexus dealership is absolutely the best! Kyle and Steve are the most helpful and go beyond what is expected to insure that you have a good experience. They’re honest absolutely the best! Kyle and Steve are the most helpful and go beyond what is expected to insure that you have a good experience. They’re honest and helpful. It doesn’t get any better than their service. More

Alan was service writer, courteous, efficient, I was on a tight schedule, oil change and 20 point inspection done quickly, called on Tuesday, appointment next day. tight schedule, oil change and 20 point inspection done quickly, called on Tuesday, appointment next day. More

Gerald Shilo at Lakeway Lexus gives stellar customer service. He is very professional and knowledgeable making my purchase extremely enjoyable.. The dealership I found to be cutting edge! I, also fin service. He is very professional and knowledgeable making my purchase extremely enjoyable.. The dealership I found to be cutting edge! I, also find their service department is fabulous. I always look forward to seeing my friends at Lakeway Lexus. Sincerely, Mary Lou Bristow More