Lexus of Lakeway

Ashley was polite, organized, & knowledgeable. Dealership was clean, modern,efficient. Very positive vehicle purchase experience. was clean, modern,efficient. Very positive vehicle purchase experience. More

This was my first visit to the dealership since I leased my car. I made an appointment online. Met with Adam and I was given a loaner. Waiting area was beautiful. Car was ready fast. Was a perfect servi my car. I made an appointment online. Met with Adam and I was given a loaner. Waiting area was beautiful. Car was ready fast. Was a perfect service experience! Thank you Adam! More

The very first time my husband and I met Joe we felt very welcomed. Joe has a magnetic personality and displays natural charm and charisma. I felt Joe really cared about and understood my interests and had welcomed. Joe has a magnetic personality and displays natural charm and charisma. I felt Joe really cared about and understood my interests and had a sincere desire to help me reach my goal of finding that perfect vehicle for me. Joe made the entire process very pleasing. He quickly responded to all my questions and concerns by phone and/or email. On several occasions, Joe went the “extra mile” to resolve some of my concerns which made me feel that Lexus of Lakeway did care about my customer satisfaction. It was a pleasure to do business with Lexus of Lakeway - great company who cares about customer satisfaction. More

Professional. Time sensitive. Chase was very attentive to my timing and quick needs. Area clean and neat. my timing and quick needs. Area clean and neat. More

Great people, well organized, personal service, e clent release on ship, great facilities, a n day staff release on ship, great facilities, a n day staff More

My husband, toddler and I went in without an appointment on a Saturday afternoon and we were pleasantly greeted by Hailey. We are in the market for an SUV but undecided exactly what we want. We told her upf on a Saturday afternoon and we were pleasantly greeted by Hailey. We are in the market for an SUV but undecided exactly what we want. We told her upfront that we wanted to test drive a GX and we were able to test drive one within 15 minutes of arrival. If we decide to go with the GX, we will definitely be back to Lexus of Lakeway and asking for Hailey. More

Wow. Exclusively used Lexus of Lakeway for every service on my GX 460 over the past 2+ years and had two flat tires in downtown Austin on my birthday and they said that there was nothing they could do becau on my GX 460 over the past 2+ years and had two flat tires in downtown Austin on my birthday and they said that there was nothing they could do because I was 5 DAYS out of warranty. Cool, thanks for the birthday abandonment. More

2017 Lease I have had a great experience with Lexus of Lakeway. Each step from negotiation of the lease terms to my most recent scheduled maintenance has been a I have had a great experience with Lexus of Lakeway. Each step from negotiation of the lease terms to my most recent scheduled maintenance has been a positive experience. The staff is courteous, knowledgeable, and willing to help address any questions or concerns that I have had. More

Excellent service as always. Ryan was suberb and very easy to communicate with . Will always use Lexas of Lakeway. We have always used Lexas of Austin but moved to Lakeway. easy to communicate with . Will always use Lexas of Lakeway. We have always used Lexas of Austin but moved to Lakeway. More

Nice dealership, well appointed and friendly. Our sales associate was very attentive and always had plenty of time for us over multiple visits. We found Management to be tough negotiators. Our sales assoc associate was very attentive and always had plenty of time for us over multiple visits. We found Management to be tough negotiators. Our sales associate is why we gave this dealership our business. More