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Lexus of Lakeway

Lakeway, TX

4.9
207 Reviews
Call Dealership (512) 580-0600

108 Ranch Rd 620 S

Lakeway, TX

78734

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207 Reviews of Lexus of Lakeway

January 06, 2022

Pleased with Carl, service representative. Convenient location. Free car wash. Pleasant staff, appreciate drinks and snacks. More

by Joyce.bannerot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl, Ashley
Report | Print
Jan 06, 2022 -

Lexus of Lakeway responded

Hi Joyce, thank you for that great review! Our team was happy to take care of you and your vehicle. If there’s anything else that we can do for you, just let us know! We hope to work with you again in the future!

January 06, 2022

Always top notch customer service. I love that I have worked with the same salesperson and service person for over 4 years. More

by Lindley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melanie Welch
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Jan 06, 2022 -

Lexus of Lakeway responded

Lindley, your review made us smile. We love hearing that our employees are going above and beyond for our customers & delivering reliable service. Until we see you next again at Lexus of Lakeway, we will be sure to keep up our timely services and courteousness.

January 05, 2022

Joe was very nice and easy to work with on the purchase. I know it was a long wait with production delays and shipping, but everything went well despite the pandemic! We highly recommend him. More

by patjeastman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Laumann
Report | Print
Jan 05, 2022 -

Lexus of Lakeway responded

Hi there, We are pleased that our team was nice and easy to work with. At Lexus of Lakeway we hope that you enjoy your purchase and we appreciate your recommendation. Please let us know if there is anything else we can do to help.

January 05, 2022

Best service! Great communication. They take excellent care of my car. I love the Lakeway location. More

by mleewilder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Gilley
Report | Print
Jan 05, 2022 -

Lexus of Lakeway responded

Hello, At Lexus of Lakeway we strive to ensure that we keep our customers updated and informed, so we are happy to know of your experience with our Service Department. Please don't hesitate to reach out if there is anything else we can do.

January 04, 2022

Outstanding experience! Haley was fantastic to deal with and the process was smooth and easy. More

by KB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haley
Report | Print
Jan 04, 2022 -

Lexus of Lakeway responded

We really appreciate your great feedback here at Lexus of Lakeway! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 03, 2022

A very relaxed atmosphere that made the experience both enjoyable and satisfying. Justin listened to us and answered all our questions about the car we were interested in. Chuck (finance) helped us get a f More

by Tblair4063
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Hudson
Report | Print
Jan 04, 2022 -

Lexus of Lakeway responded

We are so pleased to read that our Sales and Finance Teams took amazing care of you here at Lexus of Lakeway. We strive to provide the best service possible for our customers. We value your business.

January 02, 2022

Excelente customer service, attention to customers, honest and fair beyond experience. Congratulations Lexus of Lakeway More

by Patti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad and Adam
Report | Print
Jan 03, 2022 -

Lexus of Lakeway responded

Thank you for taking the time to leave us a great review, Patti! It was a pleasure to work with you, and we look forward to working with you again at Lexus of Lakeway.

January 01, 2022

Lexus of Lakeway and Mr. Gilley provided exceptional customer service and satisfaction. Thank you. much. More

by DR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Gilley
Report | Print
Jan 02, 2022 -

Lexus of Lakeway responded

DR, thank you for the great review! We are happy to know that you had a positive experience with us, and if there is anything else we can do for you, please let us know at Lexus of Lakeway.

January 01, 2022

Very professional and helpful. Alan Gilley is a tremendous service advisor and I’m very pleased with the service, facility and people in general. More

by Tex-san
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Gilley
Report | Print
Jan 02, 2022 -

Lexus of Lakeway responded

We are so pleased to read that our Service Team took amazing care of you here at Lexus of Lakeway. We strive to always go above and beyond for our customers. We value your business.

January 01, 2022

Everyone was very friendly and welcoming. They discussed my issue with me and focused on my main concern and finished the work when they said they would. An all round excellent experience. More

by Traveller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristi Suarez
Report | Print
Jan 02, 2022 -

Lexus of Lakeway responded

Hi, We are happy to know our Service Department could assist you and you are satisfied with your repairs. Please do not hesitate to contact us if we can be of any future assistance.

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