Lexus of Lakeway

Service was excellent. They all worked very politely and quickly and got my car fixed in two days. Also, had a nice loaner. They all worked very politely and quickly and got my car fixed in two days. Also, had a nice loaner. More

My experience from purchase to the 100k miles I have on this RX has been very good. This is the 2nd Lexus I have purchased from this dealership. Alan Gilley has always been my service agent. Very this RX has been very good. This is the 2nd Lexus I have purchased from this dealership. Alan Gilley has always been my service agent. Very professional. More

I will always trust Lexus of Lakeway. They exceed my expectations in every way! They make the checkin process swift and easy. They greet me with helpfulness and a smile! They try to give They exceed my expectations in every way! They make the checkin process swift and easy. They greet me with helpfulness and a smile! They try to give me a loaner car that I feel the most safe in as I am short in stature. They video tape their progress or finds and send them to me. They encourage me to video record anything to send it to them that requires service! It’s a bit farther for me to travel from Austin but worth it every time! More

Superlative service. Went above and beyond to ensure my repair was completed quickly and completely. One of the best experiences I have ever had. Went above and beyond to ensure my repair was completed quickly and completely. One of the best experiences I have ever had. More

Always professional and courteous. Alan Gilley my service rep and he is excellent. Ashley Martell sold me my car and she follows up on a regular basis. I will definitely buy my next c Alan Gilley my service rep and he is excellent. Ashley Martell sold me my car and she follows up on a regular basis. I will definitely buy my next car from Ashley and really like Alan. More

The service at Lakeway Lexus is excellent! Professional, friendly and fast - with a free coffee bar! And they even washed my car! Professional, friendly and fast - with a free coffee bar! And they even washed my car! More

Professional, on time, polite, and on time. Communications about your care are frequent and accurate. What more could you ask for? Communications about your care are frequent and accurate. What more could you ask for? More

Very good service, Specially Christy my service advisor. . she explains in details , very knowledgeable, respectful. . she explains in details , very knowledgeable, respectful. More

Our car has been serviced there for many years and we have a loaner every time. Couldn’t ask for a friendlier staff. have a loaner every time. Couldn’t ask for a friendlier staff. More

I bought my car from them in 2016 and second from them in 2023. During these eight years their service department has taken care of both vehicles as expected, very professionally. 2023. During these eight years their service department has taken care of both vehicles as expected, very professionally. More