Lexus of Lakeway

The best car dealership I have ever had. And I am old and have owned a lot of cats. And I am old and have owned a lot of cats. More

Carl is the best service advisor I’ve ever had. At Lexus or anywhere. He’s very responsive and takes the time to explain things. At Lexus or anywhere. He’s very responsive and takes the time to explain things. More

I always like visiting Lexus of Lakeway, the staff are respectful and friendly, service technician explains everything to be done and does it in a very timely manner. While waiting, I had some hot coffee respectful and friendly, service technician explains everything to be done and does it in a very timely manner. While waiting, I had some hot coffee and a muffin, while browsing my cellphone. Thanks More

Scheduling the service was easy. My brief visit with Alan was fine and then the mess started. I reserved a loaner, but every step was met with delays and frankly incompetence. I was My brief visit with Alan was fine and then the mess started. I reserved a loaner, but every step was met with delays and frankly incompetence. I was asked to show my form of insurance, payment and driver’s license multiple times. Checkout took at least twice as long. I left the dealership in a very bad mood. More

Very nice facility, friendly people, great quality service, and quickly done while I waited less than two hours service, and quickly done while I waited less than two hours More

Staff is always courteous and professional. Work is done timely and if there are problems with vehicles they are addressed and fixed if required. Work is done timely and if there are problems with vehicles they are addressed and fixed if required. More

Alan Gilley was my service advisor. He was great. Everyone in this location is so nice and cordial. He was great. Everyone in this location is so nice and cordial. More

Alan. Service manager Outstanding! Please keep him on your staff! Very courteous Knowledgeable Helpful! Arnold in parts A great employee! Service manager Outstanding! Please keep him on your staff! Very courteous Knowledgeable Helpful! Arnold in parts A great employee! More

Lakeway Lexus is always a pleasure to work with. They are friendly, efficient and always keep you updated on the progress and service of your car. They are straight goes and allow the customer to m They are friendly, efficient and always keep you updated on the progress and service of your car. They are straight goes and allow the customer to make the final decision. More

The young people who grown us when we bring the car are always very polite and accommodating. Bert, my service man always greets me and helps anyway he can. He is very efficient and knowledgeable. I appre always very polite and accommodating. Bert, my service man always greets me and helps anyway he can. He is very efficient and knowledgeable. I appreciate the cleanliness of the facility, the free car washes, the hospitality of coffee and newspapers. Thank you. More