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Lexus of Freeport

Freeport, NY

4.8
802 Reviews

70 W Sunrise Hwy

Freeport, NY

11520

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802 Reviews of Lexus of Freeport

December 04, 2022

My car went in for an oil change and a wheel alignment. . Shane and his team were to notch.. it was raining out but the still detailed my car. More

by mf1500ny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane in the service department
Dec 05, 2022 -

Lexus of Freeport responded

Thank you for the great review! We appreciate the kind feedback about Shane and hope to see you again at Lexus of Freeport. Safe travels!

November 27, 2022

The mechanics must know what they are doing, cause I've never had an issue with my vehicle. Very respectful, kind, and friendly. More

by patricia clark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Jaramillo
Nov 28, 2022 -

Lexus of Freeport responded

Thank you for the review, Patricia! We appreciate the kind feedback and hope to see you back again at Lexus of Freeport. Safe travels!

November 22, 2022

Felicia O'Brien gets an A+ for the way she makes her customers feel comfortable during the really stressful car buying experience! More

by linysteph
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Felicia O'Brien
Nov 22, 2022 -

Lexus of Freeport responded

Thank you for reviewing Lexus of Freeport! We appreciate the kind feedback about Felicia and will be sure to pass it along. Safe travels!

November 20, 2022

Excelente, y pacientes muchas Gracias , vale la pena recomendar a los amigos, y familiares, gracias a todos los que trabajan en ese dealer More

by Henrrysarmiento76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Garcia
Nov 22, 2022 -

Lexus of Freeport responded

Gracias por confiar en nuestro trabajo aquí a Lexus of Freeport!

November 19, 2022

We were able to make an appointment at our convenience. We were greeted by a rep who took our car. We sat momentarily in a clean area where we could have a drink or snack- available from this Lexus dealer More

by Stella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn
Nov 21, 2022 -

Lexus of Freeport responded

Stella, We appreciate the time you took to recommend Lexus of Freeport. It means a great deal to hear that you had such a seamless experience with us. We will certainly let Shane know you appreciated all the help. Safe travels!

November 18, 2022

Service was great from David and Steve and Millie. Very fast service great experience Will be back again More

by Twikki18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheila T Mancuso
Nov 18, 2022 -

Twikki18 responded

Excellent service from David/Steve/Millie

Nov 21, 2022 -

Lexus of Freeport responded

Thank you for this great review! We are thrilled to hear that David, Steve, and Millie were helpful. We look forward to working with you again here at Lexus of Freeport.

November 17, 2022

They are very friendly and attentive, their customer service is excellent. They make you very welcome. More

by litlrosie2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everett Greenidge, Clement Max Corriette
Nov 17, 2022 -

Lexus of Freeport responded

Thank you for the five-star review for the Lexus of Freeport team! You made our day.

November 17, 2022

I pulled up and was accepted right at my appointment time. After check in Everett came over and spoke to me to see if I had any concerns which I didn't. He was a very nice person. I had a great 1st expe More

by french9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everett
Nov 17, 2022 -

Lexus of Freeport responded

Thank you for taking a moment of your day to leave Lexus of Freeport a five-star review! We are happy that Everett delivered seamless service. Take care, and drive safely!

November 17, 2022

Vivian Midgley and Shane Camacho make my visits easy and pleasant. However the location doesn’t support me working while waiting for my car. More

by dcoolsl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Camacho 5 stars , Vivan Midgley
Nov 17, 2022 -

dcoolsl responded

Hopefully you can make changes

November 15, 2022

Shane was extremely professional and courteous… able to answer all pertinent questions… went above and beyond to make sure customer was satisfied More

by Shemorr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane
Nov 16, 2022 -

Lexus of Freeport responded

Thank you for stopping by to give Lexus of Freeport a 5-star review! Shane will definitely appreciate your shoutout. Come by anytime you need!

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