Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lexus of Edison
Edison, NJ
592 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
592 Reviews of Lexus of Edison
July 27, 2013
My experience with Lexus of Edison was incredible. I went there because of a car I saw online. We scheduled a test drive with Nick and came in and was immediately placed in the car. We began the test drive a there because of a car I saw online. We scheduled a test drive with Nick and came in and was immediately placed in the car. We began the test drive and were told everything that we could have wanted to know about the vehicle. After the test drive we sat down at Nick's desk and hoped to reduce the price a few hundred dollars. He talked to his sales manager and was able to get the price down to a very reasonable settlement and offered to fix any problems with the car. The next day the car was in my possession and I was able to drive it off the lot. I had been searching for a car for awhile and had been unsuccessful with other sales consultants but at Lexus of Edison I was not forced into a car I did not want and was not pushed into making a purchase. The whole process was efficient and comfortable thanks to the help of Nick as well as Paul. I highly recommend this dealership to anyone especially if they live in the central jersey area. More
by HunterLeeClarke
Employees Worked With
Nick Peresunko
July 21, 2013
Robert Bruno and Anna Samejo are both very well informed and treated us with utmost courtesy and respect, answered any and all questions I asked. and treated us with utmost courtesy and respect, answered any and all questions I asked. More
by bharat6839
Employees Worked With
Anna Samejo
July 19, 2013
I purchased my car July 4th weekend. I had a very pleasant experience in leasing a Lexus RX 350. It was my first car lease and Nick Peresunko was absolutely excellent! He walked me through all the pleasant experience in leasing a Lexus RX 350. It was my first car lease and Nick Peresunko was absolutely excellent! He walked me through all the details and answered all my questions. I feel comfortable to approach him in the future. I also transacted with Jason Hiraiwa, the finance person. He was also pleasant, however, I believe that he did bring up an issue several hours into the agreement that I felt should have been addressed earlier. He made an acceptable solution or I would have walked away from the entire deal. I will strongly recommend this dealership to friends and family in the future. More
by amsalomon
Employees Worked With
Jason Hiraiwa, Nick Peresunko
July 18, 2013
I had a great experience buying my IS 250 from Lexus of Edison. This was my first car from them and won't be the last. Nice atmosphere - they made an effort to serve the customer and not just make a sale. Edison. This was my first car from them and won't be the last. Nice atmosphere - they made an effort to serve the customer and not just make a sale. They put a lot of work into preparing the car and taking me for a tour of the facility. I respect men who take pride in their work, and these are such people. Nick Peresunko is an awesome sales rep - very friendly, smart, down-to-earth guy, and knows how to make the customer comfortable with their purchase. 5 stars for sure More
by BrandonWinship
Employees Worked With
Jason Hiraiwa, Nick Peresunko
July 16, 2013
I walked in initially to have a look at used inventory after checking some cars online on website. I shortlisted few but was open for recommendation from sales rep. I got recommendation about Punnet after checking some cars online on website. I shortlisted few but was open for recommendation from sales rep. I got recommendation about Punnet and I found the reason stands valid on meeting and dealing with this representative. I am fond of professionalism in dealings and seek for fair deal everywhere I deal. I am smart shopper thus do my homework before putting an offer on table. This guy beat all records I have on my past Car purchases and shows utmost dedication to show me various models and cars from inventory and also helped to make it work. Explained me all the numbers and advantages over other deals and helped me with my paper work and offer. Without resistance and hesitation I would recommend this dealership as well as Puneet to all my friends and family ,which I already did to 2 friends of mine. Guys, Keep up the good job and yes, I will be visiting again for future purchases. Thanks! More
by knaveguy
July 08, 2013
I came into the dealership with my aunt to help her pick up her new car. Both Zahid and Daniel were very friendly and kind. They went through the details of the new car and all of the financial stuff needed up her new car. Both Zahid and Daniel were very friendly and kind. They went through the details of the new car and all of the financial stuff needed. They helped my aunt pick extra services based on her needs and how she drives. They had a lot of patience and were just great. I hope my future car-buying experiences will be like that. Daniel especially was great in advising my aunt about financing her car through credit unions and was looking out for the well-being of her, and not just looking out for himself. Great place. More
by blessthefall33
Employees Worked With
Zahid Syed, Daniel Mercado
July 07, 2013
Great experience they were very professional, helpful and accessible to me at all times during my car buying process. Everyone went over and above to work with me ensuring that I was 100% satisfied with the accessible to me at all times during my car buying process. Everyone went over and above to work with me ensuring that I was 100% satisfied with the deal and purchase of Mercedes Benzes ML 350. Special thanks go out to Essam Ghal, Robert Lurie, Daniel Mercado and Paul Conway who were knowledgeable in all aspects of the transaction. Your help was much appreciated. I would definitely refer my family and friends to visit Lexus of Edison dealership when they are in the market to purchase their next car. More
by loisp
Employees Worked With
Daniel Mercado, Paul Conway
July 07, 2013
Recently i purchased a Lexus Rx 350 fully loaded about a month ago. One week later, I began to experience problems with the car. The car began reversing while driving (i stopped at a signal and when i took month ago. One week later, I began to experience problems with the car. The car began reversing while driving (i stopped at a signal and when i took my legs of the brake the car started rolling backwards slowly), there was a traction issue, and all the lights came on on the dashboard. We assumed it was a computer problem, but that was not the case. Plus it felt weird when i was driving the car. We dropped the car off to the dealer 3 days later explaining to them what the problem was. We did not receive a phone call back for four days; therefore, we called them. After numerous calls trying to reach them, the Lexus dealership finally picked up. They told us there was a transmission problem with the car and that the new part would be delivered in about a week. At this point, I was very frustrated. The dealership gave me a loner car, which was not up to par compared to the car I originally purchased. Weeks passed, and I did not hear from the dealership. Four weeks passed, and I gave them a call asking what the update was on the car. I asked for a new car or reduced payments, and the dealership has been avoiding and postponing the issue each time. As of today, I have not reveived any compensation for the problems, and I have not received the car I originally purchased fixed. The Lexus dealership has given me the worst customer service experience I have ever dealt with. I regret purchasing a vehicle from this business, and I encourage others to avoid it as well. More
by smallipattu
June 30, 2013
I went in to the dealership in very informal "browsing" mode, looking for the Lexus CT Hybrid. Quickly I realized that the car would be too small to fit my needs and was prepared to depart the "browsing" mode, looking for the Lexus CT Hybrid. Quickly I realized that the car would be too small to fit my needs and was prepared to depart the dealership. An hour later, I had made a terrific deal on a Lexus ES 350, and got everything I was looking for. Yury was accommodating, helpful, thorough and took care of everything necessary in an efficient amount of time. The dealership was pristine, service department impressive and the car was delivered in outstanding condition. I would highly recommend Lexus of Edison and Yury Epelman as a salesperson. More
by MichaelAvaltroni
