Lexus of Edison

Excellent customer service! I had a fantastic experience at Lexus of Edison! Everyone went out of their way to make our purchase effortless! The service didn’t stop after we sign I had a fantastic experience at Lexus of Edison! Everyone went out of their way to make our purchase effortless! The service didn’t stop after we signed the paperwork! We meet the staff and service department. This was truly a wonderful experience! We highly recommended this dealership to everyone! Thanks More

Good and professional salesman Yury Semenikhin changed my previous opinion about Lexus of Edison,you should have more Sales personnel act like him! I appreciate his help and time Yury Semenikhin changed my previous opinion about Lexus of Edison,you should have more Sales personnel act like him! I appreciate his help and time spent, even after his working day was over. More

Emergency help was top-notch! After a minor mishap on the Harden State Parkway, we went to Rfidon Lexus for an assessment of the damages and a new tire. They scheduled us as an eme After a minor mishap on the Harden State Parkway, we went to Rfidon Lexus for an assessment of the damages and a new tire. They scheduled us as an emergency and we were taken immediately. Courteous and pleasant, efficient and reasonably priced, we couldn’t have asked for more! More

Superior service from the service and sales department At Lexus of Edison my family experienced white glove service. We were having a problem with our 2009 GX 470 in December and had the car towed to the s At Lexus of Edison my family experienced white glove service. We were having a problem with our 2009 GX 470 in December and had the car towed to the service department. After a thorough inspection of our car they gave us all the options on how to correct the situation. In the end we decided to lease a new car by getting a 2019 GX460. All I can say is that in every department that we work with they took excellent care of us . They operated in a professional manner and walked us through all the features of the new car. My wife is still smiling from ear to ear loving her new GX460. More

No loyalty at Lexus Financial or Lexus of Edison Leased 2 vehicles and almost done with 2nf lease but STILL disputing an excess wear and tear charge that was ALREADY waived on a vehicle that was retu Leased 2 vehicles and almost done with 2nf lease but STILL disputing an excess wear and tear charge that was ALREADY waived on a vehicle that was returned over 2 years ago, Lexus would prefer to file a lien against me for 1k for a waived amount rather than have my continued patronage, Despicable AND fraudulent, be warned , they also lost my plates when I returned the vehicle which was a fiasco, Dealership unwilling to help and separates themselves from Lexus Financial and is only affiliated with them when it’s time to take your money, No one will go the extra mile here for you. More

Very nice! Excellent dealership, very nice guys, especially Lawrence Bobrow. I'm in the market for a new Lexus and just stopped by at this dealership to compare Excellent dealership, very nice guys, especially Lawrence Bobrow. I'm in the market for a new Lexus and just stopped by at this dealership to compare prices and I was pleasantly surprised by their approach to the potential customers. Very nice! More

Sumit Patel - great service advisor Sumit was great in taking care of my service appointment and very accommodating in getting me quickly into a loaner car and on my way. Highly recommen Sumit was great in taking care of my service appointment and very accommodating in getting me quickly into a loaner car and on my way. Highly recommend him and Lexus of Edison More

Disrespectful I did inquiry for Lexus Rx 350 f sport online and received call from you guys to come there and check it out. I came there on 6/21/2018 at 5:45pm. Fir I did inquiry for Lexus Rx 350 f sport online and received call from you guys to come there and check it out. I came there on 6/21/2018 at 5:45pm. First i met Larry Bobrow and he showed me couple of Rx 350 Fsport. I was interested in Black one since they have only three of them. We started talking numbers and i wanted to buy the car with 60% cash down payment and 40% finance. Larry gave me offer for $55,000 which was still little high for me. He went to get Kelvin Camilo sales manager. Kelvin came and he asked me "what can i do to make you take this car home today. So, i said if i get the car for $50,000 out the door then i would take it home today. Kelvin said thank you for coming in a very rude way. It wasn't like, i am going to get the car for free. basically he just kick us out which was very disrespectful. He would have said "this is the best i can do with this car." Car i was looking which was 2018 but they use it for test drives. I was not 0 mileage or brand new car either. I thought this dealership gets the awards for customer services and manager should be a role model for their employees. It is like worst experiance ever. I would not suggest anyone to this dealership. Please choose any other dealership but this one. I wouldn’t go here even after they promise to give good service. They will say anything to get your business and that is it. This is the worst dealership to shop cars. Choosee anyone else but this one *Larry Bobrow was very friendly and respectful* More