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Lexus of Cleveland
Cleveland, OH
3,247 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
Call us today or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,247 reviews
August 12, 2025
The whole entire process went so smooth. Colin, Pete and Dave were absolutely phenomenal!! I would recommend them to everyone!! Colin, Pete and Dave were absolutely phenomenal!! I would recommend them to everyone!! More
by Mike
Employees Worked With
Peter Mapp, David Weaver, Colin Haire
August 12, 2025
The dealership is fantastic. Client focused and runs very well. I was in the specialty/Luxury Retail space for my entire career and this team works well together! Well done VP Pe Client focused and runs very well. I was in the specialty/Luxury Retail space for my entire career and this team works well together! Well done VP Peter Mapp for cultivating such a positive and strong team! Terry Ramey is at the top of my list!! More
by Tryna K
Employees Worked With
Terry Ramey, David Weaver, Cameron Lara
July 30, 2025
This was my first time using Metro Lexus, and I had a fantastic experience. Jeff was very professional, knowledgeable, and a pleasure to work with. He was quick to respond to all of my questions and prov fantastic experience. Jeff was very professional, knowledgeable, and a pleasure to work with. He was quick to respond to all of my questions and provided outstanding recommendations. I would highly recommend using Metro Lexus for your vehicle service needs. More
by New Lexus owner RX 350
Employees Worked With
Jeff Miller
July 29, 2025
Fantastic experience. Seth was very professional and knowledgeable and a pleasure to work with. He was quick to respond and was very knowledgeable. We also visited Seth was very professional and knowledgeable and a pleasure to work with. He was quick to respond and was very knowledgeable. We also visited the Akron dealership and found the staff at Metro a notch above - at least the people we dealt with More
by kimmy517
Employees Worked With
David Weaver, Seth Collins
July 27, 2025
Metro Lexus is sophisticated, professional, but yet, take care of business. Treat you with respect, like a human being with this large purchase you are about to make. Simon has been one of the best High-En care of business. Treat you with respect, like a human being with this large purchase you are about to make. Simon has been one of the best High-End Car Salesmen, l have ever had. He seems to genuinely about his clients. My experience was remarkable. I will never forget it!! I actually got standing ovation and a giant red bowman! My hat off to Metro Lexus!!! Made my Mom smile and me too!!! God Bless! More
by K.E.
Employees Worked With
Terry Ramey, Peter Mapp, Tori Grinzinger, Simon Kucharewicz, Candice Thomas, Tysean Yorke
