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Lexus of Cleveland
Cleveland, OH
3,672 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
Call us today or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,672 reviews
June 06, 2026
This was the first time visiting a dealership where there was 0 pressure to purchase a vehicle. Abed is a great salesman. He actually listened to what I wanted. Thank you for that.. was 0 pressure to purchase a vehicle. Abed is a great salesman. He actually listened to what I wanted. Thank you for that.. More
by Heebs4000
June 05, 2026
Very knowledgeable, professional, and courteous. Very good follow through X. X. X. X. X. X. X Very good follow through X. X. X. X. X. X. X More
by Rkurey
June 04, 2026
Abed was fantastic, he was not pushy nor salesman like, best customer service i have ever had best customer service i have ever had More
by Brentanstead
Employees Worked With
June 04, 2026
He is a great guy, super helpful and not salesy nor pushy at all. Gave great practical advice. I have never had better customer service at all. Gave great practical advice. I have never had better customer service More
by Brentanstead
Employees Worked With
June 04, 2026
He is a great guy, super helpful and not salesy nor pushy at all. Gave great practical advice. I have never had better customer service at all. Gave great practical advice. I have never had better customer service More
by Brentanstead
Employees Worked With
June 04, 2026
Great experience. Simon, Pete, and Tori made were outstanding. They made us comfortable and answered all of our questions. Highly recommend this dealership! Simon, Pete, and Tori made were outstanding. They made us comfortable and answered all of our questions. Highly recommend this dealership! More
by teestef
June 04, 2026
Allison was great! I love her customer service and she was very professional! Thank you again for the surprise clapout, it made me feel really special! Thanks again I l I love her customer service and she was very professional! Thank you again for the surprise clapout, it made me feel really special! Thanks again I love my new ride! More
by vrobbins1004
Employees Worked With
June 03, 2026
Allison was great to work with and the process with the dealership was smooth. I’m in love with my car! dealership was smooth. I’m in love with my car! More
by Lexi
Employees Worked With
June 02, 2026
I had a great experience purchasing our family vehicle from Lexus of Cleveland. Dave was very personable and professional. I never felt pressured to make any decisions I was not comfortable making. Every from Lexus of Cleveland. Dave was very personable and professional. I never felt pressured to make any decisions I was not comfortable making. Every employee I interacted with at the dealership was kind. Dave’s manager made it a point to speak with me both times I was at the dealership. The car was serviced and detailed upon my initial visit and then detailed and washed again before my second visit. I would have no hesitations in working with this dealership in the future. More
by Bjmartin025
Employees Worked With
May 30, 2026
Margaret and the dealership made my experience buying my first car in 5 years feel like a very special experience. Though I was there to buy the least expensive car on the lot, I felt treated as though I wa first car in 5 years feel like a very special experience. Though I was there to buy the least expensive car on the lot, I felt treated as though I was buying the most expensive one! I felt I was treated fairly throughout the buying process and left with my car feeling amazing about my purchase. More
by Phil
