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Lexus of Brookfield

Brookfield, WI

4.9
3,351 Reviews
Welcome to Lexus of Brookfield, where our guests are as special as our brand. We invite you to visit Lexus of Brookfield and engage in the Lexus experience that everyone is talking about! Whether you come in to view a new Lexus, L/Certified Pre-Owned Lexus, Pre-Owned, explore financing options, leasing options or view our large stand-alone Service Center, you will encounter how Lexus of Brookfield gives you the service you deserve. We are your premier Lexus dealer! Call or visit us today to experience the finest luxury vehicles ever built. Experience Amazing! Sincerely, Joe Palmisano, Executive General Manager
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20001 W Bluemound Rd

Brookfield, WI

53045

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Showing 3,351 reviews

November 17, 2022

This was the best car buying experience I have ever encountered. From the moment we walked in the door. My wife and felt like we were the only customers in the dealership. Actually my son made the comm More

by mark
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Aly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Verbie Swanigan, Steve The Greek Haidman
Nov 21, 2022 -

Lexus of Brookfield responded

This is one of my favorite reviews that I have ever had the chance to respond to. Wow, and so many stars :) I am truly blessed and grateful for you taking the time to write and for sharing your 5 star experience. Steve the Greek is truly special as are Verbie and Eric. I am hoping other potential clients read this and ask for them by name. I’m excited for the opportunity to serve you again in the near future. Joe Palmisano, General Manager.

November 14, 2022

Al was super friendly and worked above and beyond to get us our dream car within our budget! Verbi was very helpful and personable! They both stayed well past closing to make sure we were well taken care of More

by Heather Pingitore
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alan Zinda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Verbie Swanigan
Nov 21, 2022 -

Lexus of Brookfield responded

Thank you for the kind words about Al. We think he is extra special too. We are grateful for the opportunity to serve you. Joe Palmisano, General Manager

November 13, 2022

Jordan Hankins made this transaction easy and enjoyable. He is the best of the best! I will definitely spread the word to anyone I know looking for a car. Finally I can relax! More

by Laurel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Verbie Swanigan, Jordan Hankins
Nov 21, 2022 -

Lexus of Brookfield responded

Thank you so much for sharing your recent experience with us, Laurel! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

November 13, 2022

Dale is a nice salemen a nice person ,always helping and happy guy , dale is the best More

by Ancianicrespo76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dale Roeglin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2022 -

Lexus of Brookfield responded

Thank you for the nice words and praise about Dale. He has been extremely loyal to his guests, the brand and the dealership since 1989. Potential clients should surely ask for him by name. Joe Palmisano, General Manager

November 13, 2022

Bob and Chris were very helpful and did what they could to get me a good deal for the vehicle and made sure everything was taking care of. Best service I ever had and I was very happy with everything. More

by Katiehahn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Zilvitis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2022 -

Lexus of Brookfield responded

Wow and so many stars!! Thank you for the kind words about Bob and Chris. We think they are extra special too. Joe Palmisano, General Manager

November 12, 2022

I worked with Josiah Bouley who was kind, easy going, not pushy, and he showed me multiple vehicles they had for sale. Unfortunately the vehicle my wife wanted was not in their used inventory. But I woul More

by Big E
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Josiah Bouley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2022 -

Lexus of Brookfield responded

We appreciate the 5 star review and consideration of our dealership. We feel Josiah is extra special too. Let us know if we can help you in the near future. Joe Palmisano, General Manager

November 12, 2022

I received my new Lexus 450 h today and could not have been more pleased with the entire process. From start to finish the entire team at Lexus of Brookfield made the experience positive. A special “shout More

by bfrasor
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Palmisano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vanessa Hernandez, Kevin Bell, Elisha Springsteen, Steve The Greek Haidman
Nov 15, 2022 -

Lexus of Brookfield responded

Wow and so many stars!! Thank you Mr. Frasor for taking the time to leave us a positive review. It was truly enjoyable getting to know you and to serve you. I am excited that you enjoyed your white glove delivery service with Steve and Elisha. We feel they are extra special too. We are honored to have you as our VIP and to be your dealer of choice. Joe Palmisano, Executive General Manager

November 11, 2022

Have done business with this dealership since 1989. They have contacted to put the customer first and take great care of us. I have never been ignored or treated poorly. This caring service is asked of More

by csanidas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Palmisano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Pappalardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liz Zato, Alex Bolotin, Lexus Wade Technology Dept, Matthew Smeiska, Steve The Greek Haidman
Nov 15, 2022 -

Lexus of Brookfield responded

Thank you so much Carole for the kind words. It’s been an honor to personally serve you since 1989. You and George have a tremendous family and have always been so kind to myself and our team. We are grateful for the many referrals you send to us. You are more than just clients, you are family to all of us. Joe Palmisano, Executive General Manager

November 08, 2022

Recommend to me by several Freinds, I went to Brookfield for my new GX , my salesman Bob Hill was great , very easy transaction . More

by Ivan P Korth
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bob Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2022 -

Lexus of Brookfield responded

Wow and so many stars!! Bob Hill will be surely excited to read your 5 star review. Joe Palmisano, General Manager

November 08, 2022

Dale is awesome! He has outstanding customer service and goes way above and beyond to be sure his customers’ needs are met. We know we can totally trust him to ass More

by Gnowakowski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dale Roeglin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lexus Wade Technology Dept, Verbie Swanigan
Nov 11, 2022 -

Lexus of Brookfield responded

Thank you so much for the kind review and positive words about Dale and Lexus of Brookfield. We think he is extra special too. Dale has ben loyal to the dealership since we have become a brand. I hope people read your review and ask for Dale by name. We truly appreciate and value your feedback. Joe Palmisano, General Manager

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