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Lexus of Brookfield

Brookfield, WI

4.9
3,343 Reviews
Welcome to Lexus of Brookfield, where our guests are as special as our brand. We invite you to visit Lexus of Brookfield and engage in the Lexus experience that everyone is talking about! Whether you come in to view a new Lexus, L/Certified Pre-Owned Lexus, Pre-Owned, explore financing options, leasing options or view our large stand-alone Service Center, you will encounter how Lexus of Brookfield gives you the service you deserve. We are your premier Lexus dealer! Call or visit us today to experience the finest luxury vehicles ever built. Experience Amazing! Sincerely, Joe Palmisano, Executive General Manager
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20001 W Bluemound Rd

Brookfield, WI

53045

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Showing 3,343 reviews

January 28, 2023

Great experience with Bob Hill, John Schloegel and Vanessa Hernandez at Lexus of Brookfield with the purchase of our new 2023 RX350. More

by delponte1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vanessa Hernandez, John Schloegl
Jan 31, 2023 -

Lexus of Brookfield responded

Hi, we appreciate you choosing Lexus of Brookfield! Please let us know if you have any additional questions about your vehicle and we will be more than happy to assist you!

January 27, 2023

Jordan was 100% the best! My overall review is a 4 because of a few things and honestly Jordan raised my review on what I would have given. Other sales people dropping F bom More

by Autom8n
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon and Vennessa, Jordan Hankins
Jan 30, 2023 -

Lexus of Brookfield responded

Thank you for the kind words about Jordan Hankins. We think he is extra special too and well deserving of so many stars. I am happy to look into the length of time on your delivery and pull the camera recordings on your feedback. Most times we find that we are at the mercy of bank approvals creating delays and their own approval processes. We continuously strive that our clients experience amazing. We are excited about your new purchase and wish you many years ahead of great driving. I look forward to servicing you in the near future. Joe Palmisano, Executive General Manager

January 27, 2023

Smooth and easy transaction. No problems and pretty quick with their responses. Would recommend to anyone More

by mjaredlee
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alan Zinda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2023 -

Lexus of Brookfield responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

January 27, 2023

MIKEY WAS AMAZING, GREAT KID. VEHICLE WAS IN FOR SERVICE EVERYTHING WENT PERFECT. VEHICLE WAS WASHED AND VAC. More

by JOE.OCBASKETBALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Voelkel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2023 -

Lexus of Brookfield responded

Hi Joe, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

January 26, 2023

They were amazing! They were pretty firm on the price but the added extras made it sooo worth it! More

by crystalmiller89
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Zilvitis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josiah Bouley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2023 -

Lexus of Brookfield responded

Thank you so much for sharing your recent experience with us. We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

January 26, 2023

Lexus of Brookfield offers a clean, professional, welcoming environment. Everyone is friendly and kind and helpful. We primarily worked with Bob Hill who was great to work with. He brought in various More

by pwangerin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Zilvitis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Bolotin
Jan 27, 2023 -

Lexus of Brookfield responded

Hello, we're glad to hear our Staff took such great care of you, Pwangerin! We hope we can continue to be of service to you down the road!

January 24, 2023

Dale always takes care of me. He is kind, patient, as well as handsome. A+ More

by Tbarrett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dale Roeglin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2023 -

Lexus of Brookfield responded

Hi, thank you for your kind review; we are happy to pass along your comments to Dale here at Lexus of Brookfield! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 24, 2023

Josiah at Lexus of Brookfield provided excellent customer service. I sold my car to the dealership. I felt that I was given an honest offer for my car. I was very impressed by the professionalism of everyone More

by andresfulsom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josiah Bouley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2023 -

Lexus of Brookfield responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Brookfield! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 24, 2023

Everyone was amazing to work with and helped our family find the car we were looking for. Bob was great! More

by Fredelakes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Bolotin, Verbie Swanigan, Renee Schmid
Jan 26, 2023 -

Lexus of Brookfield responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Brookfield! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 23, 2023

Worked with Alan Zinda to buy an IS350 and he was great. The whole experience at Lexus of Brookfield exceeded our expectations. More

by fvlasaty
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Alan Zinda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2023 -

Lexus of Brookfield responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Brookfield. We hope to be of service to you again! Take care!

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