Lexus of Bellevue

Battery issue Called for appointment got in next day, Alex Tager was the service rep that figured out what was going on and got my battery replaced. Very quickly, a Called for appointment got in next day, Alex Tager was the service rep that figured out what was going on and got my battery replaced. Very quickly, and even had my Lexus washed. Thank you, for great service and a fun time for my two granddaughters playing golf up top. and they loved the cookies. Sharon More

60k service and front brake job. Alex was great. Very knowledgeable, professional, courteous, and kept me informed of the progress. Arranged a loaner and got me in and out as promise Alex was great. Very knowledgeable, professional, courteous, and kept me informed of the progress. Arranged a loaner and got me in and out as promised. Love your dealership. More

Shady tactics Dealership wants to take a customer's GSF back after they damaged the customer's trade in their possession and claiming 15K in damages to the car... I Dealership wants to take a customer's GSF back after they damaged the customer's trade in their possession and claiming 15K in damages to the car... Instead of offering different solutions. All the dealership cares about is getting their car back. Sounds like they're just trying to sell it for more profit to someone else.. More

Excellent service I have been a Lexus customer for more than 15 years. I always get great customer service and that is why I continue to return. I have been a Lexus customer for more than 15 years. I always get great customer service and that is why I continue to return. More

Excellent prompt service Received prompt service. My car was ready, vacuumed and washed after service. Service waiting facility is great place to work with WiFi available. Gre Received prompt service. My car was ready, vacuumed and washed after service. Service waiting facility is great place to work with WiFi available. Great job overall. More

My latest visit My visit on Wednesday went well except of course the cost is high for someone on SS But it is what it is. I don't know how the quality of work was My visit on Wednesday went well except of course the cost is high for someone on SS But it is what it is. I don't know how the quality of work was as it hasn't been long enough since the service. Price was rather high. More

Justin H has been the best Sales rep! This is my second car that I bought from Lexus of Bellevue and Justin H in sales has been more than helpful during and after the sales. He has been am This is my second car that I bought from Lexus of Bellevue and Justin H in sales has been more than helpful during and after the sales. He has been amazing and provided excellent customer service even when I have questions or concerns months after my purchase. I will send my family and friends to find Justin for their Lexus needs and will definitely use him for my next purchase. Eric in service has also been helpful. More

Amazing service department It doesn't get any better than service at Lexus. My advisor was amazing! Everyone was friendly and accommodating. I will continue to service here and It doesn't get any better than service at Lexus. My advisor was amazing! Everyone was friendly and accommodating. I will continue to service here and you should too!! More

Do not give them any commission. Do not give Lexus of Bellevue any commission. Last Sunday, I went with my relatives to the Lexus of Bellevue to trade-in a car for a newer Lexus. Do not give Lexus of Bellevue any commission. Last Sunday, I went with my relatives to the Lexus of Bellevue to trade-in a car for a newer Lexus. It went well enough, with us negotiating trade-in value of the car. They offered us 23k for our trade-in, but when we asked for a little more because Magic Toyata in Lynwood offered us more when we went to that location a previous day, that was went things went sour. The salesman sent for the manager and when the salesman got the manager up to speed, the manager proceeded to throw the trade-in papers on the table with a, "No dea!" Are you kidding me? Instead of politely declining, saying that the current price was the best they could offer, he literally threw the papers at us. The manger is Vietnamese like us, and proceeded to say to us in Vietnamese that the price was already high enough already. He threw a dirty look at us as an extra, "xxxx you." I did not flee Vietnam for this xxxxxxxx. Are you xxxxing kidding me? We immediately went to Lexus of Seattle and not only got a better price, but the salesmanager treated us with much more respect and can be assured to have my, and my family's, continued business. Do not go here. I repeat, do NOT GO HERE. You can get better deals elsewhere in an establishment that doesn't treat you like xxxx. Go to Lexus of Seattle. Ask for Alex Lake. More

Lexus of bellevue I waited approximately 2 months to write a review on my experience at Lexus of Bellevue and I would conclude my experience was horrible. Tim was ok as I waited approximately 2 months to write a review on my experience at Lexus of Bellevue and I would conclude my experience was horrible. Tim was ok as a salesman he got the deal done so at least it took me off the market. On the back side I had to deal with sales managers, general managers, underwriters, and leasers. All under Lexus obrien and what I believe to be Lexus financial. They promised me a finance agreement that was not honored 3 days later calling me in to regonotiate leading to a lease, I get it. My mind set was let's get the deal done I want your car. I was then called in approximately 2 months later because the contract of the lease that was promised to me to be correct was in fact in correct and I had to resign. If I didn't catch the mistake they made again on the new lease of a lower monthly payment that did not make sense I probably would have had to take time off of work for a 4th time and resign when they eventually caught it. Over all management was horrible and finance could not do their job. More